CELPIP Writing Topics – Task 1 and Task 2.

You recently switched service provider for Internet but soon realized the service is not working properly, internet company did send a technician however the problem persists, write an email to the customer service manager
a. describing the problem
b. inform that technician was not able to resolve the problem
c. suggest what you would like to be done

Dear Customer Service Manager,
Greetings, my name is Kritika Soni, and last week I ported my internet connection to Bell service provider. The purpose of my writing is to inform you about the internet’s intermittent issues and suggest a solution for it.
On 18th May, a new hundred-speed fiber-to-home internet connection was configured by one of the technicians in my apartment at Maverick Street. Surprisingly, the same night, we saw a drop in the broadband speed till 10 Mbps for four hours constantly, which we assumed could be a situation due to the bad weather conditions. However, every day the same behaviour was noticeable in the evening that is, 5 pm to 9 pm.
After filing a complaint for the interrupted service, a technician visit was scheduled on the 20th of May; he assured about the smooth connectivity going forward but no luck, the issue still persists.
Since internet is an everyday necessity for a working information technology professional like me, I would like to request you to kindly escalate the matter to high priority and arrange another technician to investigate the issue in the evening hours.
Your cooperation in this regard is highly appreciated.
Warm Regards,
Kritika Soni

You were charged for items which you have not purchased at the local grocery shop.
Write a letter to the manager of the grocery shop in about 150-200 words. Your email should do the following things:
• Describe the problem that you have faced,
• Explain the items you have purchased
• Suggest what the manager should do to resolve it

Dear Mr. Manager,

My name is Kritika Soni, I am a consistent customer at your store for the past 2 years. Every Thursday, I schedule a visit to the shop for purchasing weekly essentials, and my shopping experience has always been smoother than butter. However, it was not the case during my last trip.

Yesterday i.e., 12th of March, I encountered a technical glitch in my bill generation system. Since, there was an enormous queue at the manual sales counter, I opted for self-checkout. Even though the clothing section was closed for renovations, my bill had charges for four products which were not in the basket. Luckily at home, my son noticed the issue and informed me about the miscalculation of extra dollars, which were spent at the supermarket.

Surprisingly, the invoice for all the twenty-five grocery items purchased that day, was still with me. Attaching its snap with the items bought for your reference.

To remedy the situation, I would recommend to either refund the additional amount in the original payment mode or share store points of the same value.

Your cooperation in this regard is highly appreciated. Furthermore, an open line of communication, in this case, will definitely help out.

Thanks & regards,
Kritika Soni

The company you work for would like to ask employees to work on Saturdays for the next two months in order to catch up on its backlog. Therefore, it has circulated a survey asking your opinion about two possible options.
A: Half the staff would work for four hours every Saturday.
B: All the staff would work for two hours every Saturday

Some workers have been debating about the work schedule on weekends to clear off the backlog. Though working with lesser staff for four hours on every alternate Saturday seems a feasible idea, I tend to feel that requesting all employers to work for a couple of hours every Saturday would be more beneficial to the company because this policy would promote equality and boost employee morale.

Firstly, adhering to the policy of requesting all staff members to come Saturday for overtime would represent that the company is not encouraging any disparity and treating all their employees equally. It further means that the company is not taking advantage of dedicated employees and giving some slack to non-performers.

Secondly, asking employees to come only for a couple of hours would not hassle them much. Most of the employees are preoccupied with their weekends doing home chores. Therefore, spending 4 hours on the weekend would aggravate them into thinking that they are overburdened in their work.

Given these propositions, I feel that two hours of work is a better idea than spending long hours on the weekend in the office.

Option A: Scheduling the maintenance in the morning from 6am to noon
Option B: Scheduling the maintenance in the evening from 5pm to 11pm

I personally think that the maintenance of our building should be scheduled in the evening time because the usage of hot water is minimal in the evening, and the weather condition would be more pleasant in the evening than in the morning. Even though the resident would face issues with dinner preparation, I believe it would be manageable.

Primarily, The residents in the society are working professionals, and their children are schoolgoers. Therefore, they need to perform their daily indulgences in the morning, in which hot water plays a vital role. Therefore, having the hot water turned off would make the day for residents difficult as they would be unable to complete their quotidian activities.

Secondly, the weather condition is extreme in the morning as the temperature usually drops in the range of -8 to -16 degree celsius, and the hot water plays a significant role in keeping the house warm. Therefore, turning off the hot water in the morning makes the resident incapacitated to keep their home in a liveable condition.

Given these propositions, I believe it would be more feasible if the maintenance of the building would be occurred in the evening.

Your opinion about facilities

Dear Manager,
First, I would like to thank you for keeping us in the loop of evaluation of the common area. As representative of the accounting department, I’m reaching you to tell that we would like to keep the restaurant rather than building a childcare facility.

Our first concern is inconvenience of going outside for grab a bite. It would be lost of time and we won’t even make it in our 30 minute break since there are no place to eat nearby. Lunch break is not only for filling our stomach, but also is a great time for relaxing and having conversations with coworkers. Hurrying up and getting stress will not help this process and reflect our work performance negatively.

Our second concern is a noise that will be caused to build a daycare facility. To construct a daycare facility, restaurant needs to go under demolition first. During this time, it will be impossible to work in the building, and it’s not only demolition, which cause unbearable noise, but also the renovation process too.

Overall, if we put these two options in a scale, we think that keeping the restoration weights heavily by a high margin. At the end of the day, we will respect your decision.

1. For years, you have volunteered for a local theater group. The organizers have just received a large donation, so they are circulating a survey to find out whether they should spend the group’s money on costumes or on storage.

RESPONSE:

Our local theater group has recorded tremendous growth and has also received both local and international recognition over the years. As a volunteer for this group, I would suggest the donation from our organizers should be used on storage rather than on costumes, as large donations like this do not come too often.

Channeling the donation to building storage facilities will help decongest the theater area. Theater equipment, costumes and other materials lying around the backstage area can be moved into the storage facility, thereby giving more room for theater activities.

In addition to decongesting the stage area, availability of a proper storage facilities will also increase the durability of the equipment and other theater materials. The lifespan of these materials and machines can be extended by reducing exposure to dusts, air, rusts and so on. Furthermore, providing designated area or shelves for different material will also increase its accessibility.

In my opinion, it is more advantageous to channel large donations to long term and capital-intensive projects.

You’re looking for a full-time job at an IT company / museum / art gallery.
In about 150 to 200 words, write an email to the HR Manager in which you apply for the position. In your email, you should:
• introduce yourself
• explain your experience and special skills
• tell him or her when you think you could start

Dear Jessica,
I am writing to indicate interest on the job advert I came across on the Guardian newspaper, for the position of an IT specialist in your firm.

My name is Chika, a graduate of computer science in one of the most prestigious universities in Nigeria. I am a practicing IT personnel with a 10 years’ work experience. I have worked and contributed significantly in industries such as banking, telecommunication, manufacturing and entertainment during the course of my job. I am a good communicator, mentor and team lead, and have led a group of individuals to build and maintain servers and systems of various departments within companies. I am also an independent thinker who can and is willing to deliver and meet tight deadline and schedules. I have also been recognized locally and internationally for competence in delivering my work and as such I am confident that I am the best candidate for this position.

I am currently employed; hence, I will need a month to conduct a proper work handover for the incoming staff, if given an opportunity to work with your reputable company. However, I will be glad to join your organization afterwards.
I patiently await your positive feedback.

Yours Sincerely,
Chika.

1. You have registered for a six-month computer training program at Sambro Community College. Therefore, you want to rent a room from the Sambro Housing Agency. Write an email telling them when you need the room, the type of room you would prefer, and the reason for your request.

Dear Mr. Smith,
I recently enrolled for a six-month computer training course at Sambro Community College and I will be needing assistance from your reputable Housing Agency in looking for a suitable accommodation during my stay.

I would like a well-furnished one-bedroom apartment in a serene and tidy neighborhood, bathroom, sitting room and kitchen all en suite. I will not be working during my stay there in Sambro, so an affordable apartment between the range of 300-400 dollar monthly would be perfect. I would also prefer an apartment not too far from Sambro Community College so as to save myself some transportation cost.

The course does not begin until second half of the year, precisely on the 23rd of July, but I will be arriving Sambro in the first week of July to enable me settle in fully before the program begins. I trust you to get a suitable place for me before my arrival.
Looking forward to hearing from you soonest.

Yours sincerely,
Ubong.

A member of your family is thinking about going to university.
Write an email to your family member explaining why some people go to university, why some prefer universities far from home, and which courses you think would be interesting and/or useful.

Dear Peter,
It gladdens my heart to finally know you thinking about going to the university, I have always seen great potentials in you and deciding to further your education is a good way to unleash them.

There are various reasons why people choose to go to the university. Majority go to acquire skills that will help them compete favorably in the labor market, some chose to go to the university just for the certificate or even because they were forced to by their parents. Most people also prefer to study far away from home as it helps them become more independent and gives them some level of freedom. I am sure you would have a better experience far from home too.

I have also observed your interest in calculations over the years, and I think studying Finance, Business or Data analytics would be a good fit for you. These professions are also very lucrative and sort after locally and internationally too.
Wishing you all the best in whatever decision you take dear brother.

Your sweet sister
Ifeoma.

You recently stayed in a hotel where the service was slow and the room was dirty. Write an email to the hotel manager complaining about the accommodation and suggesting how the issue might be resolved.
————————
Respected Sir,

I am writing this email to you regarding my stay at Hilton Residency, during my Toronto trip, to express the endless dissatisfaction that I had experienced.

Firstly, I had requested for an earlier check-in as I had arrived a bit early than expected but the receptionist turned down my request in a rude manner even though the room was available. Nevertheless, somehow I managed to check-in to the room after long hours of conversation. But then I found the room to be in a complete mess. Again, I had to encounter the receptionist to clean my room but she was reluctant to send a room service immediately.

Secondly, the room service did not meet the hotel standards. The room was still cluttered, bed spreads had stains, cans and newspapers littered in the balcony were not cleaned, bathrobe and few toiletries were missing. Despite informing at the reception repeatedly, none of the above said things were taken care on time. I had also marked my feedback at the suggestion register as well.

As this experience came out as a bolt out of the blue for me as I am a regular visitor at your other facilities. I would like to get a partial amount as a compensation for the inconveniences caused by your staffs. Additionally, I suggest you to call in for a meeting with the staff coordinator to train the staffs about customer service, cleanliness and code of conduct so that you don’t lose valuable customers.

Kind Regards,
Jade

A member of your family is thinking about going to university.
Write an email to your family member explaining why some people go to university, why some prefer universities far from home, and which courses you think would be interesting and/or useful.
—————————
Dear Andrew,
It’s so good to hear from you after such a long time. Congratulations on your high school graduation! I’m elated and proud of you, Andrew. Moreover, I understood from your mail that you’re going to the university and a bit sceptical on which course to choose especially when the options are enormous.

Firstly, there are students who join university and take up courses following a herd. While others chase their passion, there will always be a crowd that needs just a degree certificate.

Secondly, a large number of students prefer to join universities that are far from home so as to enjoy their youth as well as to get exposed to the real world independently. Not just that, moving to different cities would definitely build your network that in turn would get you access to greater career opportunities.

I would recommend you to identify your need, set a goal and follow it passionately. As far as I know you, I would suggest you to consider Economics as I have seen your desire to understand its concepts and relate it. Furthermore, I have also seen you learn coding and design a fully functional website. Either of the choices you make would not only help you attain heights but also quench your knowledge thirst. As an additional tip, you can create a board of pros and cons of your interests and pick one that aligns your objective.

Looking forward to hear from you on your choices!
Love,
Kathy

Q:you made an online purchase and the product was not same as the description on the website

Dear Sir,
I am Pooja, a regular customer of your renowned website. The main purpose why I am writing is to lodge a complaint regarding the trolley which I recently bought from your official website.

To brief more about the purchase details, order id was #12345, and the date of order was 1st November. Since I have been ordering from your website from long time, I have never faced such issues after receiving the products.

However, this time, on the arrival of my order I found that the color of my trolley was totally different, and shape of the wheels was not as per the pictures being displayed on the product page .In addition to this, there were scratches on the trolley which suggests that either it has been already used or returned to your online store.

In an attempt to resolve this matter, I would be grateful to you if you could accept the return request and refund my money to the original payment mode, or better yet, resolve the aforementioned problems and replace the product.
Hoping to get a prompt resolution from you soon.
Regards,
Pooja

You work in a very big office building that has a cheap, and very popular, restaurant. However, the building manager is thinking of removing the restaurant because he would like to replace it with a childcare facility. Since he doesn’t want his final decision to result in businesses moving out, he has asked which option you would prefer:

Taking a decision on the use of the restaurant space in the building as a childcare facility needs to be considered thoroughly. Running a child care centre within the building, considering the location being the city centre, would be fine, but I think having the existing restaurant in place would be better, as moving it would cost you some customers and probably lead to shut down of the business.

Considering the location of the office building, which is at the centre of town it had attracted customers from nearby offices who had chosen the restaurant to be a good choice for lunch during break. For example, it’s close proximity to A&T Technological Institute had brought about their partnership with the restaurant, as they have signed a lunch deal with the restaurant for 200 plates daily at $5 per plate.

Furthermore, there is a possible downside to moving the restaurant. Getting another space of this size, within the city centre, would cost more than what you have here, which might cause you to move out of the city centre to a more remote area, and this could possibly lead to a shutdown of the business.

I hope you would give this a thought, and retain the restaurant rather than having a child care facility in it’s stead.

You’re looking for a full-time job at an IT company / museum / art gallery.
In about 150 to 200 words, write an email to the HR Manager in which you apply for the position. In your email, you should:

introduce yourself
explain your experience and special skills
tell him or her when you think you could start

Dear HR Manager,

Sequel to your advertisement on 4th October, 2022 for the vacant position of a graphics designer, I am writing to show my interest in filling the available position. My name is Akin, and I am a graduate of computer science with specialisation in graphics design as a major from the University of Lagos. I possess the required years of experience as stated in your advertisement.

I have had five years work experience with A&T Technological Institute as I am currently the senior graphics designer for the company. Before that, I had worked as a web designer for Webstar construction as a paid officer, and also as a freelancer for Sadesh Technologies where I developed a functional mobile application for the company and helped design their present-day advertisement board.

Considering the urgency of your need for the services of a graphics designer, I could begin work with immediate effect if my application is looked into and I am considered for the position.

Kindly find attached, with this application, copies of my resume and my qualification certificates.

Yours Sincerely,
Akinwumi Oluwadare

You’re looking for a part-time job in an office. In about 150 to 200 words, write an email to the office manager in which you apply for the position. As you write your email, you should:
• introduce yourself
• explain your experience and special skills
• tell him or her when you think you could start

Dear Manager,

I am John and recently graduated from San Francisco university. I have seen an advertisement about part -time job in your company. Though I am already taken admission for master course but same time I am lacking with some financial crunch. However, I have some time in evening and wanted to do some part time job to utilize those hours which will also fulfil my financial needs.

I have good knowledge in SQL coding and completed many projects during my semester exams which also shows a testimony in my results. I have awarded with one of the best coding awards from university. I had written a program which monitor the health systems for patients and same time it will send the message to respective doctors if any of the measurement parameters getting increased as per the standard units.

I wanted to utilize my skills and can develop program for your company which will help to maximize the company potentials. Kindly consider my profile for the interview. I would be available Monday to Friday during Day time.

If interview and other formalities will go well. I would able to join by next month. Thank you so much for your valuable time, I am looking forward to hearing back from your side.

Regards,
John

You’re looking for a full-time job at an IT company/museum/art gallery.
In about 150 to 200 words, write an email to the HR Manager in which you apply for the position. In your email, you should:
• introduce yourself
• explain your experience and special skills
• tell him or her when you think you could start

Dear Mr. Hopskin,

My name is Tina and I recently graduated with a bachelor’s degree in History from the University of Alberta. I am writing you a letter to express my interest in becoming the customer representative at the Royal Museum.

During my university years, I have been working as a sale associate at the university bookstore. At first, I had many challenges trying to pick up the workload at the bookstore, especially during the start of the school year. However, with dedication and team support, I slowly adapted to the fast-paced work environment. I even got recognition from my manager for having the best customer service which was nominated by our customers.

Aside from my work experience, I am passionate about history, and I desire to become a history professor one day. Since little, I have been collecting stories of all kinds of history. For that reason, families and friends often bring me souvenirs that are history related. For example, my bestie brought me back a collection of ancient rocks from China.

Since I don’t have any major plans this summer, I am ready to start this position as soon as I get your offer. Thank you very much for your time and consideration, and I am looking forward to hearing back from you.

Best regards,
Tina

The company you work for would like to ask employees to work on Saturdays for the next two months in order to catch up on its backlog. Therefore, it has circulated a survey asking your opinion about two possible options.
• A: Half the staff would work for four hours every Saturday.
• B: All the staff would work for two hours every Saturday.

As a mom of four kids, I prefer to have my weekend off, especially when Steven has his taekwondo class every Saturday. In addition, I know that some of our keeners love to work extra hours, so it makes more sense to have only half of our teamwork for four hours every Saturday.

Due to the backlog of our work, our vacation has already been cut back so much that I can even recall the time when I have to work 50 hours per week and barely have any time for my family. Although I understand the nature of our work and the pressure that our team has as we are trying to meet many deadlines, I can’t neglect my children all the time when they are still so young.

Nevertheless, half of our team is made of new graduates who are dedicated and hardworking; and I believe that they are the perfect workforce for this kind of occasion. A lot of newbies are trying to establish their career, and some needs the money to pay the bills, so why not offer them the opportunity?

It’s a tough decision that our company must make; and as a long runner of our company, I hope my opinion will aid in helping you make the final call.

Dear Jane,
I was elated when I saw your email last night regarding your intention to attend college. I think you are on the right track if you wish to advance professionally in life. Furthermore, since I have obtained my bachelor’s and master’s degree, I am more than happy to address any questions you may have.

Going to college is a like a trial run at adulting. You’re mostly responsible for your own life and the choices you make. However, it is also a place for people to learn and grow. Additionally, people go to university to learn more about a particular subject. I think biology would be a good choice for you because you have loved gardening since you were four. Another course that might be good for you and useful to society is public health. You’ve always had a soft heart for the people around you.

Furthermore, don’t be scared to go far from home. People go far to study because they want to get more opportunities career wise. Sometimes change of environment can help an individual explore more career options.

Looking forward to hearing from you on your decisions.

Sincerely,
Tina.

For years, you have volunteered for a local theatre group. The organizers have just received a large donation, so they are circulating a survey to find out whether they should spend the group’s money on costumes or on storage.

Considering the huge amount gifted to this theatre group, I think it will be wiser if we expend the cash on costumes rather than storage. This would avail us the opportunity to have a wider array of costumes and to also showcase diverse cultural heritages in our presentations.

In my opinion, having a larger stock of costumes will help encourage participation. we’ll have more actors on stage, and thus, bring beauty to our drama. This will also avail us the chance to relay in-depth message to our viewers.

Another advantage of investing in costume is that we’ll be able to demonstrate an expanse of cultural heritages, showcasing the beauty of various traditions across the globe, thus giving us wider range of viewers and followers of our theatre group.

Lastly, I would like to state that spending the group’s money on costumes will bring us fulfilment for the purpose of the donation rather than on storage.

You have registered for a six-month computer training program at Sambro Community College. Therefore, you want to rent a room from the Sambro Housing Agency. Write an email telling them when you need the room, the type of room you would prefer, and the reason for your request.

Dear Mr. Huang,

My name is Tina, and I am registered for a six-month computer training program at Sambro Community College. I would like to rent a room from your housing agency, and wonder if you have any vacant rooms for this September?

I am looking for a single room for a period of 6 months, with an inclusion of a single bed, a desk, and a wardrobe to store my luggage. I have a small Chihuahua coming along with me, and I wonder if your agency allows pets in the building. In addition, I am comfortable with a communal kitchen and shared laundry room. It would be great if there’s a space for a bathroom in my rental room, but if not, I’d be happy with a shared bathroom on my floor.

I choose your agency because it is a 5-min walk away from my campus, which would save me tons of time in commuting. I also love the variety of services you offer at your agency from the fitness room to a community garden built in the facility.

My class is starting in about two weeks, and I would really appreciate it if you can get back to me by next Monday. I am looking forward to hearing back from you.

Thank you,
Tina

For years, you have volunteered for a local theatre group. The organizers have just received a large donation, so they are circulating a survey to find out whether they should spend the group’s money on costumes or on storage.

~~~~~
Considering how Mr. Chen recently expanded our storage space last year, I don’t think we need to spend more money on storage. However, I have heard a lot of concerns from our group about our costumes, particularly because they are worried about the overall look of our show if our group wears the same costume every time. Thus, it would be worth our money to invest in costumes.
Our current storage space is double the size of its previous space which is enough room to store everything we need for our show. We even get a new wood floor, mainly because it keeps the room warmer during winter and sometimes, we can use this space to do make-up.
Nevertheless, perhaps we were too busy last year to have time to check on the quality of our costumes. Some of the dress linings have started to rip off while others have slowly faded in colour. Plus, if we have the capacity to invest in costumes, why don’t we think of preparing for a new show? I recall our highest record of sales was when we hit the town with our new show “Journey to Jumanji”.
Anyway, that is the first thought that comes to my mind, and I hope that it would give our committee a better idea of what the next step would be.
~~~~~

Your city wants to improve the traffic situation in the city. The roads are narrow now so there are traffic jams every day. And there are buses only so the city is thinking of introducing a metro train system, however, it would be expensive. They want to know your opinion. Which choice do you prefer? Explain why you prefer that choice. Also, explain the problems with the other choice.

Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.

Option 1: Widen the roads.
Option2: Improve the public transit system.
===============================

I would like to opine in favor of option B as this seems to be a far better and convincing choice for me. Though, the other option is quite admittable, but I would like to present a couple of reasons to substantiate my argument.

To begin with, there has been escalated trend in traffic over the past years across the globe. Improving the public transit will eventually help in controlling pollution as well. With the facility of public transport, everyone will be motivated to use it which will be beneficial for the environment. This will gradually reduce the private car on roads. Therefore, the significant changes could be seen especially during traffic hours.

Moreover, stronger public transportation system would boost our economy. Every resident will be elated to use public transport than their own private vehicles. It would also result in cost-effective while budgeting their salaries. Metro system will be the fastest means to commute while sitting and relaxing rather than worrying to drive. However, widening the roads will not solve the problem of traffic as well as the pollution.

Having discussed all the arguments, I believe improving the public transportation will certainly reap more benefits to the residents in numerous ways. Again, these are my personal beliefs, but I will support whatever the city decides to do.

I appreciate the opportunity to provide input on this issue.

Regards,
PS

The faculty at your university is considering a new course policy. The faculty is asking students to respond to an opinion survey.
Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.
=> Students need to take a final exam to pass the course
=> Students need to complete a research project to pass the course.

Research is a challenge that some students fear while others face head-to-head. While research does not directly test the knowledge that ones might learn in class, it is much more representative of the typical type of work that individuals will take on after they graduate. Research requires not only your comprehension but rather your curiosity and a critical mind in solving problems. In addition, doing research is a lengthy, arduous procedure, which involves a multi-step procedure before one obtains the results, which sometimes ones can never predict.

Research is more realistic about the world and helps students develop a growth mindset about their work. For example, if you are studying marine biology, a research project would engage students in collecting data in wild environments. They might be going to a natural habitat like the pond, or river to observe the behaviour of aquatic animals. Eventually, they will run into problems such as finding the right location to observe animals, bad weather, and missing technical equipment to conduct testing. These are the points that a final exam will never be able to test students on.

Thus, I believe a research project is a better way to pass the course because it is better at reflecting students’ understanding of their knowledge and the application of knowledge in their future workplaces.

“You live in an area downtown where there are some schools. In some of these schools, using the internet is getting more popular. Is this a positive or negative development?

“ Option A: Positive Development

Option B: Negative Development ”

In my opinion, wide use of the internet at the school level is a negative development mainly for two reasons.

Primarily, it will hamper children’s concentration level. Students mainly use the internet to chat or post pictures on online planforms. Pop-up notifications from their social media accounts lure them to unlock their phones rather than paying attention to the professor. Scrolling through the Instagram and Facebook feeds causing lack of concentration in the respective subject.

Furthermore, the internet provides ample information within a second of a search. However, that information is not always correct. As teenagers are vulnerable, they trust this information without confirming it. As majority of the schools in our community are in the downtown area, which is higher in a crime rate, widespread of any false news can cause a destruction at any level.

In conclusion, although the internet is a blessing to a mankind, using it more often at the school level in a negative development. Lastly, I would like to request the school authority for a in-depth investigate on such an arising issue.

– Internet In Schools Survey

You live in a CELPIP TIP downtown there are some schools. Some of schools, using the internet in schools is getting more popular. Is this a positive or negative development?

* Choose the option that you prefer in about Write about 150-200 words.

– Option A: Positive Development
– Option B: Negative Development
———

I would like to opine with option A, as there is multifarious reason behind it.
In recent technology era, most of the things went digital over internet.
Earlier schools used to depend only on limited resources of books and way of knowledge, though It was good according to that scenario but nowadays circumstances has been changed and school also need to adopt the digital study methodology to provide up to date information to their students.

while using the internet, desired information getting in one click, all teachers and staff are UpToDate with knowledge which those are lacking earlier. This all happened due to internet. In addition, School does not need to keep all records on papers, now due to internet they can have own software and database where they can access all information globally however, there are some data loss risks are associated as cybercrime cases are increased repeatedly.
I believe all the internet uses are getting monitored through logs and only those sites are allowed which is related to study and should be approved by schools’ authorities. I hope this security measure already taken care by all schools.

As discussed above arguments, internet is major role to develop knowledge, I would recommend that every school should use the internet.

Regards,
PS

Your apartment building is getting old, and the owners of the building are planning to do some renovations this summer. They have decided to conduct a survey to see what the tenants would like to have improved this year. Which option would you prefer?
Option A: New paint and carpets
Option B: New elevator

Dear Society Managers,
I would prefer to replace the existing elevator with modern and high-class lift system. I understand that society should be eye catching so that it will increase the status of members and would increase the market value of premises.
Although, I feel that elevator is one of the important parts of building and should always be as per the safety norms of the government policies. Additionally, we have observed that existing system breaks very frequently, and couple of time, member got stuck in the elevator more than 30 minutes.
Along with that, as this elevator has basic feature and responses very slow which annoy to the society member who is getting late for their office or coming back from a tired day. Moreover, it doesn’t allow to take the weight of more than 3 members so remaining member must come through stairs or need to wait for elevator to take remaining members.
I hope my suggestion would be appealing to society management and would be taking judicious decision in this matter. Please let me know if you need more information me.
Regards,
John

The city administration is considering whether to approve the building of a factory. Since it wants to know how residents feel, it has sent out a survey to get input on whether people would support or oppose the factory? Write a response explaining your position.
Both Options has advantages and disadvantages. Some people might prefer Option A. However, my preference will be Option B. There are reasons and the same was mentioned below.

Firstly, Some people say building the factory in the city is good idea and provide jobs to the local people. Remaining people will say the building the factory in the residential area is bad thought and it will have adverse effects. Factories will release lot of waste in to the water and air which will effect everyone’s health. Even recent article shows increase in numbers of diseases such as Cancer, Asthama among young children are due to factories which are build with in the city.

Secondly, Factories required enormous land and this will be created only by cutting down trees. By doing so, Primarily, this will create imbalance in our echo friendly environment in our city. We are seeing in the news and social networking sites about the global warming where countries are severely effected due to deforestation. Instead of building a factory, we should go with park which will benefit for all ages. This will provide more value addition to our city than the factory. Consequently, i feel benefits of Option B will outweigh the advantages of Option A.

Conspicuously, Based on the reasons outlined, i will feel Option B is better choice than Option A.

You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays.
You decide to apply for the job. Write a letter to the director of the Museum. In your letter:
• introduce yourself
• explain what experience and special skills you have
• explain why you are interested in the job

Dear Sir,

My name is Jenna Sharma and the purpose of my writing today is apply for an opening in the City Museum shop during summer vacations. I am a graduate student at London School of History and Arts, perhaps you have heard about it as one of the Ivy league schools. Nothing could be more exhilarating for a history student than getting to work with historically significant artefacts.

If given a chance, it would be an honor and privilege to work for state-of-the-art museum. It could give me first-hand experience to learn and share information with visitors about the masterpieces at the shop. Additionally, It is also an opportunity to boost my resume. As far as I remember, my seniors from college have worked for you and they shared how they landed wonderful museum jobs after working for museum shop.

As far as my credentials are concerned, I have worked for history and arts museum store in the downtown for 2 year thus, I have ample experience in public relations to deliver my best duties if I am considered for this job. Once I was facilitated as spectacular employee of the year for best sales in the store. Moreover, my previous boss and colleagues can vouch for my work ethics.

I am looking forward to hearing from you at your earliest convenience.

Best Regards,
Jenna Sharma

You recently stayed in a hotel where the service was slow and the room was dirty.
Write an email to the hotel manager complaining about the accommodation and suggesting how the issue might be resolved

Hi,

My name is Jenna and I am writing today concerning my stay at your hotel. As a matter of fact, I frequently travel to Toronto and have stayed in many five-star hotels, however, I had terrible experience staying at your facility.

I highly appreciate you accepting my last-minute booking but I was not expecting to get a messy room. The Floor of the room was wet and bedsheets were soiled as if someone just checked out of that room a minute before I checked in.

Additionally, I received an unsatisfactory service from your staff members. One of my luggage bags was misplaced by a member of the staff, on top of that he hardly cared to inform me. Fortunately, it was found later. Nevertheless, they were rude and unprofessional at most of the times. They never provided room service on time eventhough, I made multiple requests for the same.

I would like to suggest that you should consider replacing your untrained team with more skillful and experienced employees. If given a chance, professional training should be provided to the current personnel as they could improve and perform their job responsibilities efficiently.

I am open for any discussion further.

Best,
Jenna.

You are studying a short course in another country. Your accommodation was arranged by the course provider. There is a major problem with the accommodation.
Write a email to the course provider. In your email:

• Say what the problem is.
• Describe the accommodation you thought you were getting.
• Ask the provider to solve the problem.

“Answer”

Dear Sir/Madam,

I am David, I have enrolled for one year PGP Program in your college, and I am writing this email to express my concern regarding the accommodation provided by you.

Firstly, after my college enrolment, I applied for the college residential facility, and I opted for a single person occupancy. However, unfortunately I was given sharing occupancy, which i am sharing with another college student, in which I have been living for last couple of weeks, which is quite unexpected for me. In addition to this, the room provided to both of us is not enough for two people, and it has a lot of ventilation issue.

Moreover, I have paid the higher fees for my accommodation on single occupancy basis, and the facility I am living is double sharing, as per your college brochure the price for that is quite cheaper than single occupancy rooms.

Therefore, I would like you to kindly shift me to preferred accommodation or refund my money on for the days I am living in this accommodation.

I hope you consider my request on priority basis, and take appropriate action on this matter.

Regards
David

Childcare Survey
You work in a very big office. There is a popular and cheap restaurant in the building. The boss is thinking of removing the restaurant and replacing it with a childcare facility for the working parents in the office. You have been asked to respond to an opinion survey.
Option A: I think we should keep the restaurant.
Option B: I think we should replace the restaurant with a childcare facility.

After thoughtful consideration, I believe that the presence of the popular restaurant in the office building is comparatively more useful and convenient for the staff members and other visitors. However, the thought of introducing a childcare facility for the working parents is appreciative but it would not be helpful for all the people working in the office.

Restaurant is much popular amongst the employees, and everybody use the services of it whereas the childcare facility will only help the employees who have children.

Hence, it will be useful for limited people. On the other hand, majority of staff members are used to spend their lunch time or free hours at the restaurant because it helps them keep refreshed and surfeited. Also, it is no secret that, everybody loves the food and reasonable prices that the restaurant has been offering from past few years.

In the conclusion, I would prefer using the facilities of restaurant in the office building over opening a new childcare facility because the decision to keep the restaurant will be fair and reasonable to the employees as well as for it owners who have been serving in our office building from long ago.

Your children’s school provides free school lunches. Usually the lunch is a hamburger, hot dog, or pizza. The children really enjoy the lunches. Some parents want to change the lunches so that the children eat salad or vegetables every day. The school asked you to respond to an opinion survey.
Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.

-Option A: I would prefer the lunches stayed the same.

-Option B: I would prefer they changed the lunches.

To whom it may concern,

I hope you are having a wonderful day. The following is my personal opinion explaining why the free lunches daily provided by St John’s Elementary School should remain as currently offered.

As a parent of Mathew from fourth grade I have heard several complaints from other parents regarding the actual lunch selection presented by the academy’s cafeteria, however I recognize the possibility that all parents are free to provide their own homemade lunch to their children, and considering that I grew up without having any kind of free aliments at school, I feel entirely grateful with this institution for the service provided.

Besides the former reason, I have always noticed positive comments from my son and many of his classmates regarding the actual choices they have, I believe it is completely acceptable to let them enjoy their favourite meals because it’s our responsibility as parents to primarily take care of our children diet and nutrition. I understand it would also be unsustainable for the institution to supply the options requested by multiple parents, such as organic based lunches.

I will continue appreciating your consideration towards this matters.

Kindest regards,
Marcus Weber

You are a college student. Your school is offering $2,000 to one student: this money will be used to pay college fees. The school is inviting all students to explain why they should get this award.
• a description of what you are studying at college
• why you are interested in your studies
• a statement of how well you are doing at college
• your future plans

Dear Mr. Williams,
Having been accepted to MET for the 2020 fall term to pursue an Advanced Diploma in Computer Information Systems, I am writing to express my desire to participate in the Tuition Award Program. For as long as I can remember, I have had a strong passion for technology and computers, and I believe that technology can make education more accessible to the poor and needy.

During my two years at MET Boston, I have maintained a GPA above 3.85, excelled in all classes, and made it on the dean’s list. In addition to that, I am a member of Giving Back, a volunteer tutor team working with underprivileged school-going children in the community. The students connect to the volunteer tutors using an application that I developed.

Servant leadership is the philosophy that I would intend to follow while chasing my dream as a computer programmer. I want society to benefit from my education and MET Boston to gain prestige as an institution supporting innovation for the greater good. This award will allow me to achieve these aims and put more time, effort and resources into creating more beneficial tools for the community.

Thank you so much for your time and consideration.

Yours sincerely,
Geetha Vasu

Your children’s grade 5 class teacher likes to take the children on field trips to museums or parks. Sometimes the teacher takes the children on public buses. Some parents are unhappy. They say the school should always use school buses even though it is more expensive. You have been asked to respond to an opinion survey.
Option A: Public Transit: I think it’s okay for children to travel on public transit.
Option B: School Buses: I would prefer children only to travel on school buses.

Lately, the issue of school children traveling in public transport during their field trips has become a concern for some parents because they think that it may not be safe for their children to ride a means of public transport. However, I firmly believe that it is alright for children to travel on public transit sometimes, primarily because the school staff ensures that children’s safety is not compromised during those trips and it helps the children develop necessary life skills.

First, I believe those pre-teen years are a good time for children to practice life skills and independence. Making them travel in a less familiar environment would enhance their confidence, improve their navigation skills, and allow them to learn how to be safe when among strangers.

Second, I have noticed in the past that the teacher was so vigilant in ensuring the safety of her students during the field trips by carefully selecting the timings and venue and by including a sufficient number of adults in the group.

In conclusion, I would strongly recommend that children of grade 5 and above should use public transport for some of their field trips as long as the staff members can guarantee their safety.

To whom it may concern,
I was stunned by the unfortunate experience which I have had witnessed yesterday when I visited the Kamala Nehru zoo with my friends.

The fencing of the cage of the white Bengal tiger was a shorter one and a man who seems to be in his early forty was near the cage and he apprehend that the tiger would not be able to cross that much height. But that was his misfortune! While he was chatting with their friend near the cage, the tiger was approximately 3 feet away, jumped all of sudden, and fetched the man into his cage! Screaming and hustle-bustle started all around by the visitors for helping that person. However, one could not dare to do anything to rescue the man, and unfortunately, he becomes the meal for the tiger.

Witnessing this unforeseen situation, I strongly recommend that the fencing of the wild animals should be of at least 12-15 feet height. Furthermore, the cage should be properly locked and a security guard shall be placed near the cage who can manage and instruct the crowd about the safety measures.

I hope the management will consider my suggestions and will do the needful.

Regards,
Nilesh

Dear Pratatp,

The purpose of my writing today is to complain about several incidences of mental as well as physical harassment happening with me for the last couple of weeks.

Mr. Paulin Shah and Mr. Kinjal Patel, who are working in the stock purchase department, are constantly bullying and using racist words targeting me in particular. Last week, on Friday evening, Mr. Paulin called me by my last name and started using abusive words without any reason and his colleague Mr. Kinjal accompanied him in his misbehavior and he also passed comment on my skin color.
Initially, I tried to avoid such behaviors from the employees of the Company. However, when it continues for 2 more days, I strongly opposed and warned them not to use such kind of words in the future. However, to my utter disappointment, they are still the same and are continuing their misbehavior.

Henceforth, I was left with no other option but to lodge a complaint with you through this Email. The Audio-video recordings of their deeds are also available at my disposal which I can share with you for evidence.

Request you to look into the matter and resolve it at the earliest.

Regards,
Ankit

A member of your family is thinking about going to university.
Write an email to your family member explaining why some people go to university, why some prefer universities far from home, and which courses you think would be interesting and/or useful.

—————————————————————————————————————————

Hi Claire,

I want to follow up with our conversation on the Thanksgiving family reunion dinner. You mentioned that you really admire Uncle Jackson being a surgeon at St. Boniface Hospital and you wanted to apply for pre-med just like him.

As your aunt and a nursing instructor at the University of Manitoba, I highly encourage you to do so as you cannot bypass a university degree if you want to practice vocations like physicians and nurse practitioners. Also, a qualified degree can significantly increase your career prospects. I heard some honour students from UofM got admitted to the top-notch residency program right after graduation.

Choosing a university far away from home also presents unique benefits. You will inevitably gain more independence as you will be handling the daily errands on your own. You might be also exposed to new cultures and lifestyles if you choose universities like McGill in Quebec. That’s why many universities offer programs for their students to exchange in a foreign country.

Medical school is a long-term commitment. You might only see the bright side of Uncle Jackson but not the effort he invested throughout the journey. Thus, I suggest you start with a Bachelor of Physician Assistant. And let your inner voice make the decision whether to continue pursuing medical school afterwards.

Cordially,
Aunt May.

I strongly oppose the decision of the authority allowing Walmart to build a shopping mall in our vicinity considering the economic interest of local vendors as well as the environmental issue.

The people in our small suburb are engaged in a variety of trades and businesses in order to earn their bread & butter. If the big shopping mall is constructed, people will tend to buy from this store and the business of local vendors will get adversely affected. In my view, we should support the local vendors instead of the giant chain like wall-mart whose revenue already runs into millions.

Furthermore, constructing the big mall would require minimum 10 acres of land and only huge farms can cater to the need of such a large vacant place. If the farm is given for constructing malls, it will be harmful to the environment since a large amount of green space will be used for the building.

Hence, considering the above situation, the government should not permit a wall-mart to construct the mall.

Your Apartment building is getting old and the owners of the building are planning to do some renovation this summer. They have decided to conduct a survey to see what the tenants would like to have improved this year.
Option A: New paints and carpet
Option B: New elevator

In my opinion, the residents of Asher Housing colony should definitely go for new paints and carpet considering cost-effectiveness and necessity.

Firstly, since the building is almost 25 years old and hasn’t been painted any time since its construction, giving them vibrant touch along with attractive carpets would surely give the residents a feeling of a new home.

Furthermore, the painting job and carpet would not cost as high as compared to installing elevators. It would hardly cost around $150 per unit which will be pocket-friendly for the owners.

Lastly, Given that the building is having only 3 floors in each block, the elevator will not be the primary requirement for the tenants. Moreover, the majority of the tenants staying in the apartments are young blood and don’t require the support of an elevator. It may also happen that tenants would require vacating the building for the period till the installation of an elevator is going on in the apartments which will cause undue hardships for them.

Hence, considering the above reasons painting and carpet jobs will surely be a win-win situation for tenants as well as the owners.

You recently switched service provider for Internet but soon realized the service is not working properly, Internet Company did send a technician however the problem persists, write an email to the customer service manager describing the problem
a. Mention the problem
b. Explain how the problem continues even after the technician tried
c. Suggest a solution

Dear customer service manager,

The purpose of my writing today is to lodge a complaint regarding the poor bandwidth of my Airtel broadband connection which I have had switched from Reliance Jio a month ago considering the cost-effectiveness and higher speed which Airtel promised to provide.

Initially, the Internet connectivity was consistent and the speed was remarkable. However, from the last week, there is a sudden decrease in the speed of the connection. To make the matter worse, the router also stopped working.

For the solution of the issue, I registered a complaint through your toll-free number and they sent Engineer to resolve the connectivity issue. After the visit of your executive, the Internet works fine for a day, but then again today, the same problem which I was facing initially reoccurred which is making challenging for me to do my crucial work office from home.

Considering the urgency of the matter, I request you to get my Internet connection rechecked and if require, get my router changed within a couple of days.
Hoping for a positive response from your end.

Regards,
Ross Galler

Dear Store Manager,

I recently received an advertisement in my mail about the opening of your new department store in the downtown area. the mail has clearly stated that many special items will be on sale promotion with greatly discounted prices as a welcome gesture in the store. Therefore, I and my husband decided to visit the store to take advantage of the promotion.

However, upon arrival, we could not find any of the advertised items on promotion which was really disappointed as we were especially looking forward to making certain purchases. Not only that but the smaller items such as socks and underwear which were mentioned in the advertisement. I enquired with the sales associate, and he informed me that they had received a limited stock of sales items. Therefore. all the goods have been sold out.

I feel that as a store manager, it is your duty to ensure sufficient stock was available, knowing that advertisement may generate significant interest from customers. I would like to make a suggestion to honor the sale promotion prices when more stock becomes available at the store as a token of apology.

I look forward to hearing from you.

Regards
Kamaljeet kaur

You had cancelled holiday trip last year and you have called insurance company multiple times but no refund yet.
State your situation
Why you have cancelled the trip?
What you are feeling now?
What you need from them ?

Dear Manager,

It behoves me to mention that I had booked the holiday trip to Mexico last year and I took a travel insurance from XYZ company dated 25th August,2020 of $1000. But, due to some medical emergency in my family. I had to cancel that trip. And I informed insurance company two days before my trip.

To my dismay, I called to the customer care of your insurance company multiple times but they have not paid any attention. Initially, the concerned officer said that I had to provide some documents .However, I submitted required documents. I did not receive any refund yet.

It’s been a year now. I am feeling a great dissatisfaction from your company this time. Even though, I have a very busy schedule. I have to call insurance company again and again.

As a solution of this, I feel I am entitled to get a refund for this on priority basis.

I request you to kindly look into this matter and do the needful.

An open line of communication will greatly help out in this matter. And you can contact me on a below mentioned number.

Regards
Sally
4898567578

Your car is hired from a company and while you are driving on holiday, you have a small accident. You will have to write a report to the company to explain it.
In your letter:

when and where you hired it
describe how the accident happened
what kind of action did you take after the accident

Ans:

Respected Sir,

I recently rented a Car through your esteemed company and, I am writing this to report an accident which recently took place on my trip. My rental was a Toyota Corolla: ABC324 picked up from Miami Airport on Friday at 5 PM for the weekend. I also purchased the roadside assistance package along with the daily insurance coverage from Avis itself.

The incident took place on the 8th of April Saturday while driving my way towards Key West. I was driving cautiously under the speed limit when an SUV came in full speed and ramped the bumper in the rear, making my balance off and eventually hitting the sidebar under extreme force. Fortunately, the vehicle was equipped with airbags and my family and myself are safe but, the Corolla’s back is entirely crushed with the lights broken and the side of the Car has suffered many scratches.

Furthermore, we contacted 911 and roadside assistance immediately and the police took our statements along with the key witnesses confirming no wrongdoings on our end. Eventually, they towed the vehicle to the nearest garage for repairs and maintenance work.

I request you to kindly look into this matter and do the needful.

Kind regards,
Jake Peralta

A research suggests that damage to the environment is an inevitable consequence of
worldwide improvements in the standard of living.

Write 150-200 words discussing whether you agree or disagree and why do you take that

stance. What effects could it have if the government goes with either choice?

Option A: Support the topic.

Option B: Go against the topic.

In the modern era, technology has conquered humans and their standard of living. Therefore, I second the suggestion for the following reasons:

Firstly, In the 21st century, every home has multiple air conditioners and refrigerators for leisure. These electronic devices lead to emissions of greenhouse gases into the atmosphere. Other than that, every household has a car, and nobody prefers to use public transport. Vehicles emit Carbon-monoxide gas and have proven to be dangerous to human life. Furthermore, research also mentioned an increase in chronic diseases like asthma, bronchitis, and lung cancers in adults and many infants exposed to air pollution.

Secondly, manufacturing industries cut down thousands of trees to build factories leading to deforestation and global warming. The chemicals from these plants are released into the air and underlying water bodies. Any cross-contamination into drinking water could cause an epidemic. According to NASA, the temperature of the earth is likely to rise 2% every year increasing the chances of natural disasters like floods, earthquakes, Tsunamis, etc.

Finally, the government should encourage everyone to use public transports or carpooling whenever possible to reduce pollution and regulate strict laws against factories posing a threat to the ecosystem.

At your workplace, recyclable materials, such as juice boxes, are not separated from the regular garbage. You would like the company to start a recycling program, at least in the cafeteria.

Explain the problem.
Suggest ways to solve the problem.
Offer to volunteer and help.

Ans:

Respected Sir,

I, Jake Peralta, am writing this email to express my concern over the non-separation of the recycled garbage from the regular one at our workplace.

Currently, we have no separate bins for different types of garbage and all of it accumulates together. Plastic waste such as bottles, soda cans, and boxes is mixed with wet waste causing immense harm to our environment. Besides, the garbage authority has issued several notices and warned us multiple times, but our management seems a little concerned about it and has completely turned a deaf ear to them.

Nonetheless, we can initiate a recycling program by making our Cafeteria implement this policy by segregating the waste along with having separate bins for different types of waste all over our workplace. Having different colored bins for different types of waste will be an efficient and easy way to encourage people to throw away waste in the respective bins. Moreover, as time progresses, we can implement it throughout our workplace.

Furthermore, my team understands the magnitude of the situation and is offering to come forward and create a program on waste management for our employees, thereby making them aware and responsible through various seminars and sessions. I sincerely hope you take the necessary steps to implement this.
Kind regards,
Jake Peralta

Office Upgrade Survey

Your company has extra money to spend on office upgrades. Your boss wants to build 5 additional parking spaces for the employees. One of your co-workers, though, suggests building 30 bike stands to promote a healthy lifestyle instead. The company asked you to respond to an opinion survey.

Option A: I would prefer to have more parking spaces.
Option B: I would prefer to have more bike stands.

I appreciate you are inviting our opinion on the option of an office upgrade surrey.

If given the choice I would prefer to have more bike stands for the following reasons.

To begin with, by doing office job people hardly indulge in any type of physical exercise and sitting for a long time on chairs employees feel fatigued. Especially for the people who are in the operation department where is a limited scope of customer dealing.

Moreover, many of my co-workers who reside in the proximity of the office want to come by bike to have a healthy lifestyle. Riding a bike even for ten to fifteen minutes may improve health issues. Nonetheless, they have bikes. They can not come to the office by bike because of the non-availability of bike stands.

Additionally, It is also beneficial for the environment as riding a bike will reduce air pollution levels which will also be related to good health. Bikes use a minimal amount of fossil fuels. And there will be less traffic on the roads.

I think for the benefit of society and employees company should spend money on building the bike stands.

It is my opinion that we should replace China Wok with a childcare facility to support the physical and mental well-being of our employees especially parents.

The benefits of having such an option available nearby highly outweighs its disadvantages. The main reason for believing this is because it is a daily struggle for parents to drop their children to a trustworthy centre and arrive on time for office. No doubt, most of the time it is a physical strain to juggle everything on a daily basis.

It is also possible to say that a working parent becomes more productive when they don’t have to stress out over the well-being of their child. Additionally, it is easier to deal with an emergency if the facility is in the same building. What seems more convincing for me is that my child is bonding with children whose parents I’m familiar with.

On the other hand, the restaurant has not been having good business these days due to the poor quality of food and unhygienic standards. It is not viable to keep it running under loss when there are much better options already available.

Hence, I believe that opening up a childcare should be prioritized. I trust that you will make the right decision.

Barbecues on Balconies Survey

Your apartment manager is surveying your opinion about people using barbecues on their apartment balconies. The apartment balconies are small. Some residents think that because barbecues can cause smoke and catch fire, they should not be allowed. However, others think that using barbecues should be allowed because people like to enjoy summer food at their home. Your manager asked you to complete an opinion survey.
Option A: Residents should not be allowed to use barbecues on their balconies.
Option B: Residents should be allowed to use barbecues on their balconies.

Ans:

Allowing barbeques on personal balconies is not only dangerous but also jeopardizes the safety of the people living and therefore, I feel that barbeques should not be permitted to be used on the balconies for the following reasons:

Firstly, balconies are not equipped with Smoke detectors which is altogether a different matter of concern as we experienced last month where a candle caused a curtain on fire. Besides, enclosed balconies with little room make barbeques even riskier, and if there is a lack of attention on the grill, there are high chances of things going haywire quickly and taking a turn for the worse.

Secondly, many families are not comfortable with the smell and the smoke caused by barbeques in the balconies, and respecting their privacy and concerns should be an important factor before making any decisions for our apartments. Moreover, the balconies are very close to each other and the noise levels caused by barbeques may be problematic to our residents which may cause some heated arguments and give rise to unnecessary fights among the folks.

In conclusion, there is a common recreation space designed for our members where they can enjoy the Summer heat and safely cook some nice barbeque among several other members causing no disturbance and inconvenience to people.

In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items.

Explain why you went to the opening.
Complain about the store not having the items they advertised.
Describe how you would like the store to fix the problem.

Ans:
Respected Sir,

I, Jake Peralta, visited your newly opened store, and I am writing this to express my dissatisfaction regarding the absence of advertised discounted items in your store.

Last week, I got a mail regarding your new store, and since, I recently moved to this area, it was a perfect opportunity for me to shop. Furthermore, there was a huge discount on Home appliances which tempted me even more to visit your store.

Unfortunately, the items shown in the advertisements were not only unavailable but also some of the furniture and appliances were not in the inventory when I enquired about them with your staff. Besides, the low prices were used to attract customers to the stores as there was no discount available on any items in the store. My only purchase was a Juicer which broke down within a couple of days to which, I am still awaiting a response from your customer care regarding that.

Nonetheless, I would recommend you to get your act together and restock your inventory as false advertising is a crime and you could be in serious trouble if any customer files a complaint against you. I hope you understand the magnitude of the situation and take the necessary steps to correct this.

Kind regards,
Jake Peralta

Printer Survey

Your boss thinks paper is unnecessary because everyone has a computer and access to the internet. Your boss wants to take away all the printers so that people use much less paper. Other people think that this will be very inconvenient. Your boss asked you to respond to an opinion survey about whether to keep the printers.
Option A: I think we should keep the printers in the office.
Option B: I think we should have a paperless office with no printers.

Ans:

There are several other way’s which can be implemented to reduce paper usage therefore, I feel that keeping printers in the office is a viable option for the following reasons:

Our company relies on heavy paperwork so, having no access to printers will be a bolt of the blue for the employees. Besides, Internet access doesn’t justify the fact that paper usage will be reduced. There are several important tasks like printing our monthly invoices, creating the budget plan, sending the Verification forms to our customers, creating copies, to depict a few which cannot be paperless.

Although we can implement several ways to curb the paper usage and change our task management to sending the paperwork online, it won’t necessarily take away the printer entirely from the scenario. Many of our Client’s still have primitive systems and are very skeptical of sending them important and confidential information through e-mail. Furthermore, there is always a threat of Online hacking, and the information is never safe, as experienced last Summer, where our Database was hacked, wiping out our entire Customers Record.

To conclude, awareness about the environment will certainly help in reducing paper usage rather than curbing the use of printers, which is an important part of our setup.

At your workplace, recyclable materials, such as juice boxes, are not separated from the regular garbage. You would like the company to start a recycling program, at least in the cafeteria.

Explain the problem.
Suggest ways to solve the problem.
Offer to volunteer and help.

Respected Sir,

I am writing this email to suggest a recycling program for our office cafeteria.

Firstly, I have noticed that the office doesn’t have a separate garbage bin for recyclable waste such as juice boxes, plastic bottles, etc. Such products can be recycled and reused, thus saving our environment from unwanted pollution.

Secondly, it takes many years for paper or cardboard to decompose. Plastic never decomposes, and it will stay in our environment for thousands of years. For this reason, the government has regulated programs for separating waste. According to an article in the “NY Times,” the recycling industry is booming, and it has helped reduce 20% of pollution. Besides, it has led to a cost-effective way of manufacturing recycled products.

Finally, I would like to suggest that our company take stringent measures to save mother earth. One thing you could do is, introduce recycling bins in the cafeteria and other office spaces like near the printers. I would be happy to volunteer for such an important cause and would love to educate others too. I am planning to give a small presentation on a recycling program next week whenever you are available.

I hope you consider my request. Thank you.

Kind regards,
Anna Mathew

Barbecues on Balconies Survey

Your apartment manager is surveying your opinion about people using barbecues on their apartment balconies. The apartment balconies are small. Some residents think that because barbecues can cause smoke and catch fire, they should not be allowed. However, others think that using barbecues should be allowed because people like to enjoy summer food at their home. Your manager asked you to complete an opinion survey.

Option A: Residents should not be allowed to use barbecues on their balconies.
Option B: Residents should be allowed to use barbecues on their balconies.

Although using barbecues to enjoy time with family is a great idea, I think that residents should not be allowed to use a barbecue on their balconies for the following reasons:

Firstly, apartment balconies in Los Angeles are not designed to use barbecue grills. The balconies in the apartment building measure 300 sq ft, which is pretty much cramped. Moreover, LA is a city that is dry year-round, which increases the risk of fires. The apartments are made of wood, and smoke from the barbecues can burn down an entire building.

Secondly, our apartment has a good clubhouse with an open pool and barbecue grills beside it. The residents already pay for such amenities and should take advantage. Furthermore, the free space in the community can be booked by a family beforehand, and they can enjoy a good barbecue summer with their family rather than barbecuing the apartment and risking the lives of their loved ones.

Finally, According to an article in “LA Times”, almost 25% of the deaths in the city occur due to fires in the apartments that were caused due to barbecuing. There should be stringent measures taken to reduce the risk of fire and to keep everyone safe.

Write an email to the department store manager in about 150–200 words. Your email should do the following things:

Explain why you went to the opening.
Complain about the store not having the items they advertised.
Describe how you would like the store to fix the problem.

In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items.

Respected Sir,

I recently visited your departmental store, and I am writing this email to express my dissatisfaction with the unavailability of the products advertised.

Firstly, I received an advertisement about the opening of your store, and it contained many discounted items and deals on electronics. I was particularly interested in the deal: “Buy 1 Samsung Galaxy 5 and get a free LG Microwave”. But when I visited the store, I couldn’t find the items advertised. I asked the store representative about the offer, and he said that the store doesn’t have the Samsung phone or Microwave in stock.

Secondly, when I asked your salesman about other items in the advertisement, he gave a deaf ear. Moreover, his rudeness to customers came as a bolt out of the blue for me. Your store misled customers through the advertisement and lured us to your store opening.

Finally, As a departmental store, it is your responsibility to treat customers with the utmost respect and customer support. I would suggest you take stringent measures to resolve this issue. One thing you could do is, offer the same deals advertised to the customers and give orientation or training sessions to your salesman.

Thank you.

Kind Regards,
Anna Mathew

Park Use Survey

Your community centre is surveying your opinion on a new event happening every Saturday in the park near your home. There are two events being considered. One suggestion is a vegetable and fruit market. The other suggestion is a second-hand furniture and appliance market.

I appreciate the opportunity to provide inputs on park use survey.

I strongly believe that vegetable and fruit market in the park on every Saturday is far better and convincing choice because of the following reasons.

Firstly, there is no farmers market in the proximity of our area. Whenever, we want to buy vegetable and fruits. We have to go to a mall ,that is, ten miles away from our society. If every Saturday ,there is fruit and vegetable market in a park it will make our life easy as it has now become whole day task to buy these things from mall.

Moreover, In mall the cost of fruits and vegetable is always high as compared to these market as in these market fruits and vegetable are directly sold to customers, no intermediator is involved mostly and sometimes, only one mediator is involved.

Nonetheless, we are paying more amount. we do not get fresh vegetables and fruits as these mall usually buys in bulk quantity. But having a Saturday market for fruits and vegetable we could get fresh vegetables and fruits at a reasonable price.

Considering this, I hope you will make right decision for our community.

A research suggests that damage to the environment is an inevitable consequence of

worldwide improvements in the standard of living.

Write 150-200 words discussing whether you agree or disagree and why do you take that

stance. What effects could it have if the government goes with either choice?

Option A: Support the topic.

Option B: Go against the topic.

Ans:

Improvements in Technology and Modern Science has improved the way people live their life which is ultimately causing harm to our environment and therefore, I agree with the research for the following reasons:

Firstly, mankind is a selfish being and the recent advancements in Tech and the sudden boom in Science have not only helped him to make his life efficient but also find innovative ways to comfort himself. Building concrete Jungles along a booming mangrove, building large structures along with river bodies, disturbing the food chain by animal killings, and consuming unrealistic products are causing greater repercussions than ever imagined.

Secondly, showing off is a virtue in today’s world so people have started using all types of Gadgets and an increase in the number of vehicles around the world has not helped the cause for the environment either. Fuel resources going empty along with Ozone Layer depletion is a real threat, and many cities in the world are already bearing the brunt of that with increasing temperatures and rising sea levels causing uncontrolled natural disasters.

Furthermore, the Government intervention will be fruitful and make people more aware of the environmental problem besides creating some stringent laws going forward as the government should remember that he who pays the piper calls the tune.

Write an email of about 150–200 words to the bank and explain the change in your finances. Make a request to change the amount of money you pay back each month. Your email should include the following things:

the amount of money you borrowed and the current repayment schedule
why you borrowed the money
how your income has changed and why it has changed
how you would like to change the amount of money you pay each month

You have borrowed money from your bank. Now your income has changed.

Respected Sir,

I am a customer of your esteemed bank, and I am writing to request a change in the amount of money I currently pay each month for the loan.

Firstly, I had taken a home loan of $100,000 from your bank, and on the 1st of every month, the bank deducts $750 from my checking account. The interest rate for 15 years is 15.1%, and I have been repaying you for one year.

Secondly, I switched jobs three months ago and currently working for a multinational company, and I’ll be relocating to the USA in the next two months. The company pays me a pretty high package than my previous job and therefore, I think I’ll be able to repay you sooner than expected. My income has increased by 45%, and I would like to change the amount being deducted every month from $750 to $2000.

Finally, I recall you offering a lower interest rate if a customer pays back almost 20% of the loan in just three years. I would be happy to receive a lower interest rate in the future. For your reference, I am attaching copies of my current and previous paychecks.

I hope you make the suggested changes to the amount. Thank you.

Kind Regards,
Anjali

Your children’s school provides free school lunches. Usually, the lunch is a hamburger, hotdog, or pizza. The children really enjoy the lunches. Some parents want to change the lunches so that the children eat salad or vegetables every day. The school asked you to respond to an opinion survey.

Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.
Option A: I would prefer the lunches stayed the same.
Option B: I would prefer they changed the lunches.

Dear Sir,
I appreciate your inviting our opinion on the school lunch survey.
if the given choice I would prefer to change the lunches as it seems a far better and viable option for me. I would like to give a couple of reasons to substantiate my arguments.

To begin with, No doubt food like pizza and burgers are very tasty and student loves it. But it can be harmful to the health of students. As they are in growing age they need more nutritious food for the overall development of their body and mind.

Moreover, having these types of lunches every day can lead to child obesity and that is a very serious issue. Junk food has more oil and salt as compared to other food. It contains more fats and carbs.

Furthermore, It is observed that after having junk food people often feel sleepy as it is hard to digest because of fat substance. As a result, students do not focus in after-lunch classes because of the heaviness in their eyes. it affects their studies also.

After discussing all my arguments, I firmly believe that schools should change the lunches for the benefit of student health.

5. You have registered for a six-month computer training program at Sambro Community College. You want to rent a room from the Sambro Housing Agency.

Write an email telling them when you need the room, the type of room you would prefer, and the reason for your request.

Ans:

Respected Sir,

I, Jake Peralta, have enrolled at the Sambro Community College for a six-month Java Programme and, I am writing this to request you to help me rent a room through your esteemed Housing Agency.

Firstly, my course commences on the 5th October 2021 and, I am planning to fly in during the last week of September. Initially, I am looking at a place around the college since I do not prefer traveling in the harsh winter’s. Although I am flexible enough to travel under five miles if the situation permits but, my preferred option would be a nearby place and moving in before my courses begin.

Secondly, since I am an introvert and not a chipper, I prefer the entire room to myself. I am aware that single rooms are costly but, it is something which I am adamant about, as far as my requirement is concerned. Furthermore, many of the students are paying guests with families, so I am open to that option too.

Furthermore, many of my friends recommended your agency’s name as you have helped them and provided support besides, living on campus is no fun as it is certainly a dent in your wallet.

I hope to hear back from you soon. Thank You.

Kind regards,
Jake Peralta

5. The company you work for would like to ask employees to work on Saturdays for the next two months in order to catch up on its backlog. It has circulated a survey asking your opinion about two possible options.

Option A: Half the staff would work for four hours every Saturday.
Option B: All the staff would work for two hours every Saturday.

Ans:

Half the staff working for four hours would lead to more debates and skeptical feeling among our staff so, I would certainly want the entire staff to work for two hours every Saturday.

Firstly, the previous two months have been a roller coaster for our company ranging from several management changes to some haste product delivery leading to a 10% drop in the third quarter sales revenue along with jeopardizing our relationships with some of our clients thereby increasing the load on pending tasks. Teams ranging from Marketing, Business, Accounting, IT, and Sales are accountable for this and be equally responsible for sharing the repercussions.

Secondly, deciding which team will work on which Saturdays of the month is asking for more trouble and heated table conversations which I am sure our company has had a lot in recent times building up to this monumental rule change. Besides, more than 60% of our staff are parents allowing them just the weekends to spend time with their kids.

In Conclusion, our teams work in a collaborative environment and require communicating with every team on a regular basis, it is in the best interests of the company, regardless of their position to make the entire staff work for two hours on a Saturday.

You and your family visit the local shopping mall every week. However, it has become more and more difficult to find a parking spot recently. You would like to let the shopping mall manager know about this problem.
• Describe the problem you are having with the mall’s parking.
• Explain what you and your family have to do in order to visit the shopping mall now.
• Provide some suggestions for how the mall manager can solve this problem.

Respected Sir,

I am a frequent visitor at your esteemed mall and, I am writing this to convey my dissatisfaction about the parking availability.

Since my family prefers local produce, I visit your mall every week to purchase groceries but, recently, I have experienced a lot of trouble finding a parking spot. Due to the new wing construction going on, spots have been reduced to half and, out of those, most of them are always occupied by the construction vehicles or workers themselves. Besides, out of these reduced spots, many are reserved for the shop owners making it difficult for the public to find a parking spot even during non-peak hours let alone the weekends.

Secondly, the public lot in front of the shopping mall seems to be taking advantage of the situation and increased their rates by double. Unfortunately, I don’t seem to have an option but to pay the required amount for my car not to be in jeopardy because of the recent car-related thefts skyrocketing in our area.

Lastly, it would be helpful if you could make some temporary parking arrangements on the ground beside the mall until the construction is over or strike a deal with the public lot to reduce rates.

Kind regards,
Richard Patron

You live in a small town of 10,000 people. A large green area in the center of town is undeveloped. The city has sent out an opinion survey to see what residents would like to have built-in that area.

Although, a mall coming up would make life convenient for shopping, but I would like to have a Recreational Park built for the following reasons:

Firstly, Calgary is a town, that still preserves its green areas and for this reason, it’s the least polluted town in Canada. For a Shopping Complex to come up, thousands of trees will have to be cut and this will lead to deforestation which will lead to pollution thus causing imbalance in our ecosystem. Whereas, for a Recreational Park, we would be able to retain almost 80% of the green area which will include a petting zoo. Only 20% of the trees will have to be cut for the sports complex.

Secondly, Calgary is famous for its nature reserve which brings in tourists and many explorers to our city. A Recreational Complex would encourage school students to actively enroll themselves in sports activities. According to the “NY Times” article, almost 60% of children suffer from “ADHD” and obesity. This would be a chance for our community to help such children do some physical activity. The petting zoo would surely be the icing on the cake, as children would like to visit animals along with doing some workouts.

Conclusively, a Recreational Facility would prove better for the future of all members in the town.