CELPIP Writing Samples

CELPIP Task 1 Writing Sample for a Concern

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Topic

You’re experiencing problems with your heating and hot water. Write an email to your landlord. Draw his attention to the failure of his attempts to resolve the problem, express your concerns about the low temperatures, and suggest a solution.

Sample Answer

Dear Sir,

I am writing to draw your attention to a heating issue in my apartment. After mentioning the problem, in apartment 237, to your maintenance crew several times, and receiving nothing but empty promises, my feelings of frustration are rapidly rising.

Our heating issues began in the late fall when chilly evenings set in, and our attempts to turn up the heat proved futile. Feeling sure that this was a temporary problem, we simply pulled on sweaters, added extra blankets to our beds, and cozied-up in warmer pajamas. However, as the temperatures continued to drop, our concerns grew, and we asked a member of your maintenance crew to come and take a look at it.

The temperature outside is now -30˚C and inside +5˚C thanks to an abundance of space heaters that our neighbours have been generous enough to lend to us. Obviously, this situation is unacceptable, and so we ask that you give the matter your prompt attention. Temporarily moving to a vacant apartment in the building while the heating is being fixed would be a welcome alternative.

Regards,

Mike Smith

CELPIP Task 1 Writing Sample for a Request

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Topic

Your employer has asked you to organize a trip for a group of foreign students who are visiting from other countries. Write an email to a local museum asking about their exhibits, opening times and prices.

Dear Sir,

I am writing to ask for some help organizing a trip to your museum. Any information, tips and suggestions that might help make the day a success would be really great. I particularly need to know about times, rates and discounts.

Although I have been to your museum, I am a little concerned that it will not fill the whole day. With this in mind, it would be useful to know about any upcoming exhibits, their size, and when they will start and finish. Can you recommend any other attractions that might help to make the day a success? The nearer the better.

My group is made up of foreign students, all under 18. I am wondering if you offer any additional discounts for students. If so, how much is the discount and how many students would need to be in the group to quality for it?

I look forward to your reply.

Yours Sincerely,

Joe Piegan

CELPIP Task 1 Writing Sample for a Complaint

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Topic

The new cheque book you ordered from your bank hasn’t arrived. It’s three weeks late! Write an email to your bank manager. In your email, complain about the bad service, explain how you paid, and ask what he can do.

Dear Mr. Smith,

I am writing to complain about your bank’s service and to track down my new cheque book. 

Three weeks ago I filled out the appropriate order form for a cheque book and paid with cash. I was assured that it would be delivered to my home within six business days.

It has now been three weeks since my order, and I have some urgent bills to pay. I have tried calling the bank several times, but no-one seems to be able to tell me anything about my cheques.

Please let me know how much longer I will have to wait and what can be done in the meantime to cover my bills. As a new customer, I am stunned at your bank’s inefficiency and am beginning to wonder whether another bank would make me feel more valued.

I look forward to hearing from you soon.

Yours Sincerely,

Joe Beckman

CELPIP Task 1 Writing Sample for a Report

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Topic

After witnessing an accident, the police have asked you to write a report describing what you saw, who was involved, the road conditions, and who you feel was responsible.

To Whom It May Concern,

I am writing to inform you of a ghastly motor accident that occurred just a moment ago as your prompt attention will be needed to salvage the lives of those involved.

I was heading to Lagos this morning through the Lagos-Ibadan expressway when I witnessed an accident. This unfortunate incident could have been averted if the vehicles involved had exercised both a little patience and a little restraint.

The collision happened due to a bad section of the road which is just after a sharp bend. Three vehicles were involved in the mishap, leaving five people badly injured. Thankfully, no life was lost but the vehicles are damaged.

Being an eyewitness to the accident, I think the black SUV should be held responsible because he appeared from nowhere, overtook the white car in front of him, and crashed into the oncoming yellow bus.

I hope this will guide your decision as you hasten to the scene.

Regards,

Akinwumi Dare.

CELPIP Task 1 Writing Sample for an Apology

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Topic

While working as a part-time Uber driver, you forgot to pick up a confirmed customer who had booked a ride to the airport. Write an email to the client. In your email, apologize for not picking him up, explain why you didn’t pick him up, and offer him a free ride.

Dear Mr. Smith,

I am writing apologize for letting you down earlier today. I hope the alternative arrangements I made for you worked out and got you to the airport on time. Nevertheless, I feel that, as a long-term customer, you deserve a clear explanation from me outlining the events that conspired to create this unfortunate event.

Leaving plenty of time to get through the snowstorm, I set off to pick you up from the Greenland hotel. However, with all the heavy snow and blizzard conditions, my car got stuck in the snow. Despite rocking, digging, cursing, and pushing, my car refused to budge.

Realizing that I wouldn’t be able to make it in time, I called my friend who owns a four-wheel-drive truck. Although I knew it wouldn’t make for the fanciest ride to Pearson Airport, I also knew my friend would get you there on time. I would have felt absolutely terrible if you’d missed your flight.

I sincerely hope I didn’t add to your journey’s stress and that I will soon be able to offer you a complementary ride when you’re next in Toronto.

Best Regards,

Sam Jones

CELPIP Writing Task 2 – Paternity Leave Survey

Topic

For this CELPIP Writing Task 2 Sample, we’ll use a prompt about paternity leave. Are you wondering what paternity leave is? It’s the extra paid time that husbands get off work when their wives have a baby.

Your company is struggling with employee retention and is considering implementing either paternity leave or a shorter work day to increase the loyalty of its highly-skilled workforce. It has sent you a survey asking you to identify and explain your preference for:

Option A – paternity leave

Option B – shorter workdays

Sample Answer

RE: Paternity Leave Survey

Dear Mr. Johns,

I am writing this letter to you regarding our company’s paternity leave policy survey. Support for this policy,  from both my co-workers and me, would be very strong since the transition to parenthood can be very stressful, and most of us feel that having a little more time would relieve much of the anguish.

The first two months for new parents are usually the hardest. Hospital visits and checkup appointments consume a great deal of time and emotional energy and often conflict with office hours. That conflict dramatically increases the anxiety level of working fathers and negatively impacts their performance both at home and at work.

The potential for the new policy to be disruptive in the short term is high, particularly for managers and team leaders; however, much of that disruption could be assuaged by allowing new fathers to work from home and delegating some of their duties during their leave.

In the long term, I believe the new policy would add some flexibility to the rules of employment that would result in increased employee loyalty.

Regards,

Steve Manners

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CELPIP Writing Task 2 – Transportation Survey

Topic

For this CELPIP Writing Task 2 Sample, we’ll use a prompt about transportation infrastructure. Are you wondering what transportation infrastructure is? It’s the roads, busses and trains that move you from one place to another.

Your city manager is trying to resolve some transportation infrastructure issues. He needs to decide whether to increase the number of bus stops and thereby reduce the distance between them or increase the number of buses and thereby their availability through the night. The city has sent you an opinion survey asking you to identify and explain your preference for:

Option A: less distance between bus stops

Option B: more busses during the night

Sample Answer

Dear Sir,

Thank you for including me in your survey to identify the community’s preference for either later busses or more frequent stops. My own preference would be for reducing the distance between stops as this would make both my commute and routine chores significantly easier.

As a loyal customer, I use the bus daily to commute to and from work. At the moment, my closest bus stop is a good thirty-minute walk from my house. Since the actual bus journey is only ten minutes, my total travel time in each direction is forty minutes, or an hour and a half every day. Putting a stop closer to my house would reduce that time by half and allow more time for family and work-life balance.

Furthermore, since I also use the bus for grocery shopping, a closer stop would reduce the distance I have to carry my six bags of groceries. As you can imagine, that load can be quite cumbersome; especially, during the winter when the sidewalks are covered in snow.

I look forward to hearing your final decision and hope that the bulk of the community feels, as I do, that creating more bus stops would be the better option.

Regards,

Tim Smith

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CELPIP Writing Task 2 – Censorship Survey

Topic

For this CELPIP Writing Task 2 Sample, we’ll use a prompt about censorship. Are you wondering what a submission is? It’s the item you provide to the art gallery so that they can display it.

Your local community is putting on an art show and is a little unsure about displaying some of the submissions. In an effort to resolve their internal dispute, they have decided to survey the community. They’ve asked you to identify and explain your preference for two options:

Option A: Censor the artwork

Option B: Do not censor the artwork

Sample Answer

Dear Sir,

Thank you for including me in your survey to identify the community’s preference for censoring the artwork in your upcoming exhibition or displaying it uncensored. My feeling is that, because the art show is intended to be a family event, the submissions should be censored.

Whenever children are involved in an activity, our responsibility, as adults, is to reduce their exposure to things they are not yet ready to understand. Children’s brains mature at different rates and exposing them to material before they are able to understand it can be very damaging. I once heard of a little autistic boy whose class was reading a story where the main character’s mother was killed on a train journey. The little boy was so deeply impacted that he neither spoke nor made eye contact with anyone for a week. Although that picture was drawn with words, the potential for harm is always there, and adults need to be on the lookout and ready to step in as necessary.

Overall, I think parents should be the ones to judge whether their children’s development is at a stage that can handle certain content; therefore, I suggest that you censor the submissions to your art show.

Regards,

Tim Smith

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278 thoughts on “CELPIP Writing Samples”

  1. You purchased a new software program for project management that promised to streamline your workflow but found it to be buggy and inefficient.
    Write an email to the software company’s support team in about 150-200 words. Your email should include the following things:
    • Specify when and from which platform you bought the software
    • Explain the issues you encountered and how they affected your productivity
    • Ask for a resolution, such as a refund, a fix, or an alternative solution

    Dear Support team,
    The purpose of my writing today is to share the uncanny experience we are having with the phone software which we bought last month from your website.
    Clearly, it was supposed to boost our productivity and enhance the customer service however, things did not turn the way we expected. This system is not supporting our computers as when we installed it, it came with numerous bugs and inefficiencies which used the space of our computer. Our computers are crashing while working frequently without any command. These glitches have created hindrance in the work process and delayed our projects and are causing frustration.

    Given the critical nature of these issues and impact on our business, I kindly request an immediate resolution. I am open to few options: a full refund, alternative solution within your suits that meets our needs, provision of an update to rectify these bugs and errors.
    Your prompt action regarding this matter is highly appreciated and crucial. I look forward to a solution that will mitigate the inconvenience cause and restore my confidence in your company’s products and services.
    Yours sincerely,
    Navjot Saini

  2. The topic of employee retention has recently spark debate and controversies in our office .I stand firmly with my decision of choosing shorter workdays which would beneficial both the employers and employees throughout the work hours.

    Recently, i spoke with few of my fellow mates working with other companies and as per their consultation , our working time is more than regular hours which makes employee unhappy and exhausted. Further, by reducing work by just an hour will make our workers excited ; plus, everyone can get home on time , thus , creating a proper work life balance. Additionally, this step would drastically reduce pressure off their mind and employees won’t have to take regular day-off.

    Though, idea of paternity leave is greatly accepted , nevertheless , mostly active people working for us do not require such a long leaves. I did spoke with few of them , and to my surprise results where shocking. Majority of our workforce , aren’t even married which excludes the option of choosing paternity leaves.

    To conclude, My preference would be ideally go with reducing workdays to balance work life and make employees delightful and joyful.

  3. Workplace Fundraiser Project Survey:
    Your manager is surveying your opinion about fundraising for the community. This year’s fundraising goal is $1,000. One option is to sell $2 chocolate bars to friends and family over a period of two months. The other option is to host a dinner party at a local restaurant for family and friends and charge each guest $30. Explain the reasons for your choice. Write about 150-200 words.

    Personally, I would prefer the second option of hosting a dinner party at a local restaurant, and charging each guest with $30. Firstly, when you sell the chocolates, I doubt that one household would be willing to spend $30 to buy it. Plus the preference of each person is different, they may not like the flavor or they are not allowed to take a lot of sugar at all. Secondly, hosting a dinner party is a great social event of the community. In this way, people can get together and spend time over food and drinks. It is a perfect gathering to say you’re hi’s and hello’s to your neighbors. For sure, people will opt more of this option considering it is also for a good cause. The $1000 goal is approximately good for 35 persons, and considering the population of the community, I am positive to get more than 35 participants. Also, we will be able to help our local restaurant to have a bit of income that night. Thus, we do fundraising for the community, we are able to help the restaurant, and of course we will have a good time. I believe those are more than enough reasons to have the dinner party rather than selling chocolate bars.

  4. Task 2

    The topic of more bus stops or more buses at night has sparked recent debate and controversy. I opine that more buses at night are a more apropos option due to various social factors.

    Conspicuously, since work culture has changed, night shifts, and night outs are in preference nowadays. people with no personal vehicles will be able to access these provisions at night also with the help of the public transportation system. Considering the given fact, women can travel confidently at night without any hesitation that how will they manage to come back home at night. Moreover, it will feel like anyone can go anywhere at any time. Eventually, it will help to change the mindset of people.

    Nevertheless, more stoppages for public transport may not serve a valuable purpose due to the extra time consumption. Another undisputable fact is that people will get more employment opportunities which will ultimately serve the country’s growth.

    Based on the aforementioned reasoning, I still stand by my stance. That is, the availability to commute even after sunset with the passenger vehicles is more feasible.

      1. Workplace Fundraiser Project Survey:
        Your manager is surveying your opinion about fundraising for the community. This year’s fundraising goal is $1,000. One option is to sell $2 chocolate bars to friends and family over a period of two months. The other option is to host a dinner party at a local restaurant for family and friends and charge each guest $30. Explain the reasons for your choice. Write about 150-200 words.

        I thank you, for the opportunity to participate in this survey. After reviewing our needs and understanding our requirements, I opine that selling the chocolate bars for $2 would be a much better fit.

        On an average, we have about 130 customers daily, shopping at our store. Additionally, we also have at least 35 customers who visit us to refill their gas tanks. Calculating our odds, if we start the sale of Nutty Bars at $2 this week, inside the store and also put out sale stands near the pumps, assuredly, even if 10% of our clients purchase the bars, we would draw about $720-750 within a month. Furthermore, since we have 2 months to raise the money, this would be sufficient time to do the needful.

        Raising the money would be more rapid and efficient, if we put up some pamphlets which depict clearly our reason for this event. Although, a dinner isn’t a bad option, we are aware that all residing in our community do not belong to the same socio-economic status and some fair much better than others. This would put an unpleasant pressure on those that would find it difficult to shell out the $30.

        Therefore, based on the aforementioned reasons, I strongly suggest that selling the chocolate bars would be a much viable option.

    1. Your city manager is trying to resolve some transportation infrastructure issues. He needs to decide whether to increase the number of bus stops and thereby reduce the distance between them or increase the number of buses and thereby their availability through the night. The city has sent you an opinion survey asking you to identify and explain your preference for:

      Option A: less distance between bus stops

      Option B: more busses during the night

      While I do see the benefit of making sufficient shelters for the bus stop, I believe boosting the availability of the transit is better choice, because I feel that would be more convenient for our citizens.

      To begin with, I feel if the bus will be more frequent in whole day , then It will give people more flexibility in their daily life. Moreover, it would be more convenient for the locals who works in the different shifts, especially in the night shifts. In this case, they will feel more comfortable, as public transit is more trustworthy, then any private taxis.

      Although, this is not only about the safety but also about the cost of travel. For instance, ordering a private vehicle in a bad weather would charge double than the bus service. When we talk about international students, most of them are depends on the public transit, so it would be cherry on the top for them to have more frequency of the bus in the winter nights.

      All in all, it could totally proves that having more buses is more beneficial then having more bus stops. I opine that this option have more pros over cons to it.

  5. Hello Angela could you please review and comment on my CELPIP task 1
    You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.

    Dear Store Manager,

    I am a customer who just bought a set of China tea cups from your store as a Christmas gift to my sister. It should have been a enjoyable shopping experience. However, I was shocked to find that a few cups were broken after I reached home. It must be the problem of the quality of the cups, sinice I took good care of them all along the way home. Therefore, I went back to your store and demanded to exchange the damaged cups. To my anger, the sales executive abruntly refused my request, even though I show her my receipt. She insisted that I could not provide sufficient evidence that the cups were not damaged by myself after leving the store.

    To my opinion, the sales executive’s behavior and attitute was absurd, because it is the customer’s basic right to ask for a unconditional exchange within 14 days after the sale, according to the law. Here I seriously require a just and fair response from you: Your department store should fully refund my purchase. Otherwise, I preserve the right to take further legal action.

    Regards,

    Jimmy

  6. Hi Angela!

    The implementation of new course policy has sparked a recent controversy and debate in the campus. I opine that final assessment should be the way to determine passing rate as it is beneficial due to certain factors.

    As a student I measure my understanding of the subject through quarterly evaluations. This is the traditional and effective method used by educational institutions even before. Conducting a final assessment will determine if the student is able to grasp the valuable information of each chapter to pass the course. The summary of passing rates is the key identifier if students are performing within the standards or additional support should be offered.

    Nevertheless, submission of research project may not serve a valuable purpose for indicating the level of information accumulated by students in the entirety of the intake. Due to the fact that research projects can easily be done through the help of artificial intelligence, there is a high possibility that students will be relying on it.
    Based on the aforementioned reasoning. I still stand by my stance. That is final examination is clearly more feasible considering the effectiveness and reliability of the process.

  7. After witnessing an accident, the police have asked you to write a report describing what you saw, who was involved, the road conditions, and who you feel was responsible

    Response:

    Dear Officer:
    Regarding the accident occurred last Saturday at 1530 McGill Road, as I mentioned during the first interview, it was 10:30 and I was working in my garage, when the crash happened.
    It was a sunny day, the street was not busy, and the road condition were fine.
    Suddenly, a motorcycle appeared, it is not common to have motorcycles around this area, I believe the motorcycle was driving at 80 kph, for this road, the maximum speed is 50 kph.
    At 10:45, the motorcycle appeared again on the street, but this time a moving truck was parked on the road, close to a curve.
    Two minutes later I heard a big sound, the motorcycle crashed the back side of the moving truck, the man driving the motorcycle was badly injured, I run into the man and called 911 for help.
    In my opinion the truck did not have parking signs that could have advised the motorcycle. I think that the motorcycle driver should be held responsible because he was driving at high speed.
    Hope this report helps to clarify this accident.
    Kind Regards
    Gustavo .

  8. Thank you, Mr Smith, for asking about my preference regarding our annual employee trip. Every year we tend to do different activities, however, this year I believe that having an in-house pot-luck dinner would be an amazing idea.
    Its imperative to organize a regular office get-together to elevate team-building among the employees. Moreover, in a pot luck as each one of us will prepare something representing our culture, it would assist us in knowing more about the the people that we work with. Since, we have a diverse team I think its an excellent opportunity to know each other well.
    Secondly, having a dinner at our own office is also an economically viable option. Since, most of us have a tight budget to stick to, it will help us to save up the expenditure of eating outside. As you already you already know the current scenario of inflation.
    Lastly, in case if people do not like the dish prepared by the fellow colleague, they can just enjoy the meal that they have prepared. As I know some of them are really a picky eater.
    Overall, I think having a potluck dinner would brings us close as it will have a personal touch which will help in uplifting each others culture along with being pocket-friendly.

    …….

  9. Thank you, Mr Smith, for asking about my preference regarding our annual employee trip. Every year we tend to do different activities, however, this year I believe that having an in-house pot-luck dinner would be an amazing idea.
    Its imperative to organize a regular office get-together to elevate team-building among the employees. Moreover, in a pot luck as each one of us will prepare something representing our culture, it would assist us in knowing more about the the people that we work with. Since, we have a diverse team I think its an excellent opportunity to know each other well.
    Secondly, having a dinner at our own office is also an economically viable option. Since, most of us have a tight budget to stick to, it will help us to save up the expenditure of eating outside. As you already you already know the current scenario of inflation.
    Lastly, in case if people do not like the dish prepared by the fellow colleague, they can just enjoy the meal that they have prepared. As I know some of them are really a picky eater.
    Overall, I think having a potluck dinner would brings us close as it will have a personal touch which will help in uplifting each others culture along with being pocket-friendly

  10. Task 2. Choose between 2 options

    I have been staying in this Condo for almost 3 years and it sure does make me feel like at home. Every possible thing about the building is very amazing from the location to the infrastructure and also the management is very accommodating.

    However, I would love to choose option A. I feel having an amenity room is going to add more boost for the residents then repainting the entire building. Amenity room will not only make entire residents of the building more excited to spend some time but it will also help to socialize and create a good rapport between the tenants.

    According to me one of the essential factors to have amenity room is the inclusion of gym. I personally have to drive 20 minutes to the nearest gym. Adding gym would definitely save me a lot of time. Moreover, billiards table and other amenities such as bar and seating area will also help me relax after long day at work. One of the most important factor is it will also help for tenants throw a party or get-together which will reduce noise complains in the building.

    Furthermore, I really believe building amenities room will be one of the best inclusion in this building which can create more loyalty to stay in this condo for longer duration.

    Thanks and Regards,
    Omkar N

  11. To Whom It May Concern,

    The purpose of me writing this email is to let you know that I am extremely unpleased by the customer service and cleanliness of the gym. I have recently joined this gym and I look to begin my workout everyday at evening.

    Since, past few days i have been facing difficulties to workout because of the odour in the gym area, uncleaned machines as well as untidy washrooms. Noticing this issues I further went to complaint to one of your associates at the main desk. However, the associate was very rude and denied to address the problem.

    Although, due to the unhygienic work-out area and unbothered associate with rude behaviour makes me feel demotivate during my workout sessions and also to step inside the gym. Moreover, It’s been almost a week and after complaining multiple times the issues are not fixed.

    Furthermore, I would like to suggest that you can solve this issue by simply adding sanitizer spray near all the machines so the gym members can volunteer to clean after using it. Also, by adding more cleaning schedules and most importantly teaching the associates the importance of customer service and building good relation with the customers.

    Looking forward to clean and have euphoric experience at the gym next week.

    Thanks and Regards,
    Omkar N

  12. You are employed by a large restaurant chain. Your line manager has written to you to ask your opinion on plans for the yearly staff trip in the coming winter. There are two options to choose from and your manager would like feedback on which you think is best.
    Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.
    Option A: Take all the employees to a local restaurant with a small charge to each employee.
    Option B: Have a ‘pot luck’ dinner at the office, where everyone brings a dish that they have bought or prepared.

    Thank you, Mr Smith, for asking about my preference regarding our annual employee trip. Every year we tend to do different activities, however, this year I believe that having an in-house pot-luck dinner would be an amazing idea.
    Its imperative to organize a regular office get-together to elevate team-building among the employees. Moreover, in a pot luck as each one of us will prepare something representing our culture, it would assist us in knowing more about the the people that we work with. Since, we have a diverse team I think its an excellent opportunity to know each other well.
    Secondly, having a dinner at our own office is also an economically viable option. Since, most of us have a tight budget to stick to, it will help us to save up the expenditure of eating outside. As you already you already know the current scenario of inflation.
    Lastly, in case if people do not like the dish prepared by the fellow colleague, they can just enjoy the meal that they have prepared. As I know some of them are really a picky eater.
    Overall, I think having a potluck dinner would brings us close as it will have a personal touch which will help in uplifting each others culture along with being pocket-friendly.

  13. You are employed by a large restaurant chain. Your line manager has written to you to ask your opinion on plans for the yearly staff trip in the coming winter. There are two options to choose from and your manager would like feedback on which you think is best.
    Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.
    Option A: Take all the employees to a local restaurant with a small charge to each employee.
    Option B: Have a ‘pot luck’ dinner at the office, where everyone brings a dish that they have bought or prepared.

    Thank you, Mr Smith, for asking about my preference regarding our annual employee trip. Every year we tend to do different activities, however, this year I believe that having an in-house pot-luck dinner would be an amazing idea.
    Its imperative to organize a regular office get-together to elevate team-building among the employees. Moreover, in a pot luck as each one of us will prepare something representing our culture, it would assist us in knowing more about the the people that we work with. Since, we have a diverse team I think its an excellent opportunity to know each other well.
    Secondly, having a dinner at our own office is also an economically viable option. Since, most of us have a tight budget to stick to, it will help us to save up the expenditure of eating outside. As you already you already know the current scenario of inflation.
    Lastly, in case if people do not like the dish prepared by the fellow colleague, they can just enjoy the meal that they have prepared. As I know some of them are really a picky eater.
    Overall, I think having a potluck dinner would brings us close as it will have a personal touch which will help in uplifting each others culture along with being pocket-friendly.
    Can u please point out where are the places wherein I can save my marks!

  14. Good morning,
    The purpose of my writing today is to inform you that your Fitness Program did not help me lose weight which is very frustrating inspite putting in the hard work.
    To begin with, I purchased the 60 days weight loss program from your website on 1st February 2024. Keeping in mind that this program is beginner friendly I decided to start right away and transition through to the intermediate level.
    The way this program is structured it is quite difficult to catch up with the number of exercises each day consist of. Practically, this does not seem to be beginner friendly and on top of that I faced some injuries because I was overworking myself which made things worse later.
    Overall looking at my above situation, I would request you to reevaluate this program. This will not only help the newbies getting into fitness but will also revive all those who had some break from workouts.
    I am looking forward to seeing how my suggestion translates into prompt action from your side. Your cooperation on this matter will be greatly appreciated.

    Sincerely,
    HP

  15. Sharing two of my responses, if you could please share your feedback and areas I need to improve on, thanks!

    Task 1:

    Dear Department Manager,

    I received an advertisement about the opening of your department store mentioning about the promotional offers and great deals. Your marketing team did such a wonderful job in making the advertisement that I as a customer got attracted and decided to shop from your store.

    However, my first experience at your store was not what I expected. The items mentioned on your pamphlet were out of stock that literally surprised me me because it was the opening day of your store. I was looking for a Sofa set for our house that was priced at $800 in the flyer but your store was running out of those Sofa set. Similarly, I wanted to buy a barbeque grill but what I could find is just an empty shelf with a name and price tag.

    Being a brand new store in the neighborhood and giving such experience might affect the image of your store, therefore, my suggestion for you would be to bring as many items as possible back in the stock and extend the offer for some more time. This will not only fix the reputation of the store, it will also build the trust factor in your customers.

    Thanks,

    Task 2:

    Hello Mariana,

    I appreciate your action to gather feedback from all the residents so that an informed decision can be made.

    As far as I am concerned, there are two reasons I echo the opinion of my fellow residents who want to use barbecues on their balconies.

    Firstly, I believe most of us would agree that we look forward to summers so that our body gets exposed to fresh air and sun without worrying about the cold along with having summer food. We need to understand the people who are home bound or with certain disabilities because It’s not feasible for them to go out in the park or at the beach but if they are allowed to use balconies for barbecues, they can have great time.

    Secondly, we all paid extra bucks for the house with balcony for some reasons and one of them is being able to use it in summer. It’s not fair If we are prohibited from using balcony for barbecue.

    I understand the risk of catching fire, therefore, we should have a guidelines spread across the society to use specific type of barbecues that reduces the risk of fire and won’t cause much smoke but we shouldn’t take away the summer fun people look forward to whole year.

    Thanks!

  16. Task: Your local community centre has raised $1500 and is asking for input about how to use the money to help build trust and friendship within the neighbourhood. One choice is to let children decorate a wall or a fence. Another choice is to hold a neighbourhood party. The community centre has asked you to respond to an opinion survey.

    Option A: The money should be used to decorate a wall or a fence.
    Option B: The money should be used to hold a neighbourhood party.

    My response:
    That’s amazing news to hear that we have been able to raise a good amount of money and I really appreciate community moderators for reaching to us for our opinions for the options to increase the community engagement. 

    In my opinion, having a neighbourhood party would be fantastic idea because meeting people in person over casual conversations gives an opportunity for everyone to connect and build bond quicker. It’s been ages since we all have come together.

    In today’s world, parties encourage folks as we are quite busy in our lives working all day long and need some time for recreational activities. At the same time, we can also use some time to bring the topic about having a playground in our locality as this will not only help kids spend some time outside of houses but will allow them making new friends.

    Lastly, we can also plan to play family friendly games that will enhance the involvement of community. 

    In conclusion, my idea is to bring the people together in a way that they look forward to such meetings/parties in future.

    Kindly evaluate and share your feedback, thanks!

  17. After witnessing an accident, the police have asked you to write a report describing what you saw, who was involved, the road conditions, and who you feel was responsible

    To Whomsoever it may concern,

    Im writing this letter to mention on the recent accident in xxxxx avenue,Toronto which took place on 23rd Jan,2024 and I was around there who saw this unprecedented accident happened.I was shocked.

    It was actually a gloomy day with slightly darker on the sky and it was drizzling little bit. As the street road was little rough,driving needs to be cautious.Nevertheless, that day the driver was looking bit rash in handling the car , applying brakes slightly delayed caused a mild push on to the pedestrian,causing her hurt but not with any major injuries.
    Furthermore,the driver was not guilty for his act instead was horning at the pedestrian for not crossing the line,which absolute foul as per traffic rules.

    The above-mentioned information is completely true as per my experience at the spot.

    Thanks
    XXX

  18. Prompt:

    Read the following information.

    You are taking an evening class at your local university, which is related to your job. On the last day of class, your professor announces that she is leaving the university because she was hired as a full-time professor at another university.

    Write an email to your professor in about 150–200 words. Your email should do the following things:

    Express how you feel about her leaving and her new position.
    Explain what you enjoyed about her class.
    Request to stay in contact and suggest a few ways to do so.

    My Response:

    Dear Professor Julie,

    I am Zara, your student from the “Master your Interview” course at Loreal University. It was a pleasure studying such an underrated yet important subject from you, which is responsible to build a road to success in each student’s journey.

    Today, you announced that this is your last lecture at Loreal University as you got better career opportunity as a full-time professor at University of Calgary. I was having a mixed feeling when I heard this news: I am really happy for you and sad for the upcoming batch at Loreal, who will miss a great teacher like you.

    I loved the teaching methodology you have used in our classes throughout, it is definitely helping in remembering a difficult topic very easily. Moreover, the way you have taught us “attention to detail”, I (and I am sure most of the class) is going to apply in most/all aspects of life.

    I would like to stay in touch with you to learn more life and interview lessons from you. Not only I have sent you a connection request on LinkedIn, but I am also adding my email address and phone number here so that we can stay in touch!

    Yours Sincerely,
    Zara
    zara@gmail.com
    (+1) 1234567890

    =========================================================================================================
    Prompt:

    Workplace Fundraiser Project Survey

    Your manager is surveying your opinion about fundraising for the community. This year’s fundraising goal is $1,000. One option is to sell $2 chocolate bars to friends and family over a period of two months. The other option is to host a dinner party at a local restaurant for family and friends and charge each guest $30.

    Explain the reasons for your choice. Write about 150-200 words.

    My Response:

    I would prefer to sell chocolate bars to friends and family over hosting a dinner party as we have enough time to achieve our annual goal and buying the chocolate bars is economically viable option for the community over paying for a complete meal.

    To begin with, we still have two months left to meet our yearly goal of $1,000. So, instead of requesting the family and friends to spend all amount at once, we can request each of them to first do trials of a few $2 chocolate bars, and then buy again if they like it. This way, it will be a win-win situation where we will have repeat customers and the customers can get something value for money instead of getting something just for the sake of charity.

    Additionally, to spend $30 for each family member can be a big ask to community members even though it is for a good cause. Consider a family of 5 (which is an usual family size), dinner party will cost a total of $150, which can ruin their weekly grocery budget.

    Conspicuously, considering both, the budget and the good amount of time we have before we reach our deadline, I would like to sell the chocolate bars.

    1. Score for task 1 – 9 watch your articles
      Score for task 2 – 8 watch your subjunctive and conditionals

  19. The idea of getting leave after a baby has been a subject of considerable discourse. I posit that paternity leave represents a far more appropriate alternative.

    The first two months after becoming parents are the most exhausting and precious too. This stance crystallizes when considering fatigue one gets from sleepless nights, it becomes tough to wake up on time and join the work with full energy. Therefore, it is obvious that one would wish to get leave from work.

    Needless to say, it is one of the important periods of life when wife needs maximum support from her husband in taking care of newborn and herself, since It is crucial part of her life in which she suffers from physical as well as emotional trauma due to new transition of becoming mother. Plus, most of the appointments for growth check, vaccination, newborn’s documentation etc, takes place in first few months.

    In the light of preceding arguments, I maintain that getting paternity leave is absolutely amazing and truly helpful idea.

  20. The idea of getting leave after a baby has been a subject of considerable discourse. I posit that paternity leave represents a far more appropriate alternative.

    The first two months after becoming parents are the most exhausting and precious too. This stance crystallizes when considering fatigue one gets from sleepless nights, it becomes tough to wake up on time and join the work with full energy. Therefore, it is obvious that one would wish to get leave from work.

    Needless to say, it is one of the important periods of life when wife needs maximum support from her husband in taking care of newborn and herself, since It is crucial part of her life in which she suffers from physical as well as emotional trauma due to new transition of becoming mother. Plus, most of the appointments for growth check, vaccination, newborn’s documentation etc, takes place in first few months.

    In the light of preceding arguments, I maintain that getting paternity leave is absolutely amazing and truly helpful idea.

  21. You’re experiencing problems with your heating and hot water. Write an email to your landlord. Draw his attention to the failure of his attempts to resolve the problem, express your concerns about the low temperatures, and suggest a solution.
    Dear sir,
    My name is Sukhvir Kaur, and I live in a 150A apartment in the Greenland Apartments building, which is owned by you. I am writing to you regarding the few problems that I have been having in my apartment for the last month. Actually, I had written a letter to you before concerning hot water and heating problems in my house but no actions was taken and I did not get any reply from you either. Therefore, I have to write a letter again to draw your attention toward this problem. Since the beginning of January, my apartment heating and hot water supply does not worked, first, I thought it might be a problem for the whole building but when I told to my neighbors, everything was perfectly working in their apartment. Then I wrote you about the issue but did not get any reply. Outside, if weather is -2 degree, inside the house it is more lower, which makes it difficult to live in the house. We are not able to sleep until midnight due to cold inside. I would like you to fix this issue as soon as you can, because otherwise we have to look for another place. In this harsh winter, it is really a problem not to have a hot water supply and working heat in the apartment. I hope to get a reply and an effective solution from you soon.
    With regards
    Sukhvir kaur

  22. Dear Sir,

    I hope this email finds you well. I am contacting you to express my disappointment regarding the falsified information provided in your opening advertisement.

    Once I saw the special offers in your flyer, I decided to attend the opening ceremony. Since I have recently purchased a new condo, I am constantly looking for affordable items needed for the renovation. If it was not for the mentioned huge sales, I would never spend 40 minutes during rush hour to reach your store. Upon arrival, I was not able to find any of the advertised items, and the employees informed me that the quantities were limited, being sold out within the first 10 minutes!

    I just wanted to inform you that such situations would only act as a negative advertisement for your recently-opened store. I think it would be best if you could launch a website in which the updated quantity of your products is posted. Therefore, the customers would be able to make sure about the availability of their preferred item in the stock before visiting the store.

    I hope that you consider my ideas to improve your customer service.

    Sincerely yours,
    mz

  23. I was informed that the management is considering banning the utilization of barbecues on the balconies. Although some neighbours strongly oppose the suggested regulation, I am in favour of it.

    Above all, the primary reason for advocating the proposed idea is the safety hazards. In case of negligence of the safety measures, the possible risks of fire can be significantly disastrous, leading to financial and health-related issues. If the fire expands to the whole building, not only the lives of the residents, but their housing and living space would also be in danger. Furthermore, some people with specific health situations, such as allergies and asthma, are more sensitive, even to regular smoke and fumes generated when someone is using a barbecue.

    On the other hand, while I agree that people should be entitled to enjoy the pleasant weather during summer, there are a lot of free public areas dedicated to outdoor barbecue and picnic activities, where individuals can enjoy both nature and their food.

    Considering the mentioned reasons, I believe that there should be new legislations to restrict the residents from barbecuing at home due to the possible fire hazards and other health-related situations.

  24. I was informed that city authorities are considering selling our local park to replace it with dwellings for older people. Although some citizens advocate for this plan, I firmly disagree and will elaborate on my opinion.

    Above all, the proximity of this park to our home has made it a relaxing spot for our family to hang out. With the playground and basketball court, this park provides a great opportunity for families to spend some quality time with each other in a place where all the members of the family can enjoy their favorite activities, such as playing, exercising, or simply breathing fresh air and immersing themselves in the nature.

    Furthermore, preserving a green area plays a crucial role in saving the environment. In light of recent concerns about the rising air pollution and CO2 emission, saving the current trees and even planting new ones assists us with reducing our carbon footprint.

    Most importantly, I believe appropriate dwellings for senior citizens can be constructed in various locations, particularly the downtown area, where they can easily access all the facilities within walking distance.

    Considering the aforementioned reasons, I think that the park should never be replaced with anything else.

  25. I was informed that the city authorities are unveiling plans to improve the public transport. Although some argue that more bus stations are necessary, I think that increased number of buses is in city dwellers’ best interest.

    Before all else, limited number of buses has resulted in an unreliable public transport at night, with at least an hour between each bus arrival at a station, causing discomfort for the passengers, particularly during severe weather conditions. Furthermore, with more buses available in the transportation system more frequent departures would take place from each station, resulting in lower wait times. Hence, if one bus is missed, it won’t be long until the next arrives.

    On the other hand, the primary reason for opposing the idea of adding more stops is the negative impact that this action might have on the overall travel duration. It would take the bus longer to reach each station if it is to stop more often at increased station, which would be why people with tight schedules or the ones in a hurry would not prefer public transport over private vehicles anymore.

    Considering the abovementioned reasons, I believe increasing the buses not only affects the over-night services, but it also creates a more efficient public transportation during the day.

    1. Regarding Issues and concerns related to heating and hot water systems at 3315 East 46th Avenue.

      Dear Tan,

      I hope this e-mail finds you well. I thought of writing this e-mail after careful consideration in the current issue with the heating and hot water system at your leased residence located at 3315 East 46th Avenue Vancouver, V5S 1B5. If I am not mistaken this issue was raised by me to you in the early Winter of 2023. On the other hand, I would like to express my frustration and disappointment with regards to the ongoing issue. So, to be precise of the period, it has already been three months to date.

      Nonetheless, I also understand the fact that you flew back to your home country for your vacation. But I tried to reach out to you through text messages and not only that, but I also even contacted your beloved wife. I was given empty promises and false hope about fixing the heating and hot water system. She even mentioned to me that you were informed about the issue.

      Furthermore, the temperatures were extremely unbearable during the winter this time. If you weren’t aware, the temperatures were dropped to -30 degrees Celsius. I wish if you could fit into our shoes and oversee the situation. Moreover, I hope you would consider that facts where I was a residence of your property for more than two years now, I even pay the rent on time and keep the property clean. Additionally, I tried to contact Fortis BC to find solutions, but it was another failed attempt since you or your wife weren’t available at that moment for verification.

      I hope your assistance and guidance in resolving this issue immediately since you are back in Canada. Please keep me informed about the situation or if you need my help during resolving the problem. I would happily help you.

      I hope you understand my situation. Have a great day! Hoping to hear back from you.

      Best Regards,
      Warsha.

  26. Your employer has asked you to organize a trip for a group of foreign students who are visiting from other countries. Write an email to a local museum asking about their exhibits, opening times, and prices.
    Dear sir,
    My name is sukhvir kaur and I writing to you on behalf of abc ltd. This letter is concerning about a trip that my company is planning to your museum. In this event, a group of international students will visit an Arabic museum to explore our culture and transform the lifestyle of Arabs. Actually, through this letter, I want to know about the recent events that will take place in your museum in the next two weeks. I will appreciate your efforts if you give me a detailed summary of these events. I also want to know the opening time of the museum and the time limit for each exhibition that will take place. This will help us organize students trips more efficiently, so they can utilize their time more productively while paying a visit to your place.
    There are a few more things that I want to know in detail, such as the price of each and every event and any discounts that you can give to the students. Moreover, are the meals included in the price of tickets, or do they have to bring it themselves? I would love to hear from you as soon as possible.
    Sincere regards
    Sukhvir kaur

  27. hiiii Angela,

    Your local community is putting on an art show and is a little unsure about displaying some of the submissions. In an effort to resolve their internal dispute, they have decided to survey the community. They’ve asked you to identify and explain your preference for two options:
    Option A: Censor the artwork
    Option B: Do not censor the artwork

    I express my gratitude for including me in this survey of community preference to choose either restricting the art work or leave it unrestricted. Personally, I believe filterizing submissions would have more convenient to people.

    To commence with, this is a public show of art, since there would be no age limit assigned to this show all age groups would be present.Therefore, censorship of art show would make sure young ones do not get the exposure to explicit material. This will protect the children from material, that their brain cannot comprehend efficiently , especially in a positive way.

    In addition to it, Not only the censorship would benefit the children but also the artists. interestingly when we put the limits to their art,it would be a challenge for them to think out of the box. Although, this could be difficult, but i believe most of them would embrace this with open arms. For instance, giving a opportunity to professionals to leave their comfort zone, become more versatile. Hence, creating a win-win situation for everyone.

    Conspicuously, setting limits on the upcoming art event would bestow positive outcome. I eagerly await the final decision and wholeheartedly endorse the final decision.

  28. Hi,

    Task 1:

    Dear Mr. Brandon,

    I am writing this email to discuss a recent challenge that I have been experiencing in your coffee shop. I would also like to propose some ideas on how to address these issues.

    Since Chomedy Cafe is located within walking distance of my apartment, there is no need to travel lengthy commutes to reach a cozy and welcoming environment, suitable for both working and meeting friends. While it is a perfect spot to spend some quality time with my friends in the evening, the silence in the morning helps me to focus on my remote job.

    Due to its increased popularity among the neighbours, your cafe has been attracting more customers lately, which is why the staff usually do not have time to clean the tables after each person leaves. Cleaning the tables and chairs by ourselves can be awkward and uncomfortable, particularly when I have guests accompanying me.

    I suggest that you hire more employees, at least for the closing shift which is during rush hour. You could also put some notes kindly asking your customers to keep the area tidy.

    Thank you in advance for your consideration regarding this issue.

    Best,
    GA

    Task 2:
    It was brought to my attention that the authorities are considering constructing a gigantic bookstore. Although some individuals support this idea, I think that the current bookstores are perfectly enough.

    The primary reason for advising against the construction of a new book shop is the adverse impact that this project might exert on current businesses. A brand-new shop would attract more customers, causing a drop in the sales rates of the old stores. Considering the current economic climate and inflations, these store owners might go into bankruptcy.

    A further reason why I do not support the new bookstore is that the budget allocated to this project would be wasted considering that there is no immediate need for another bookstore in the area. Alternatively, this budget can be utilized as a funding dedicated to current book shops to assist them with renovations and increasing their selection of books.

    Taking the aforementioned reasons into account, I firmly believe that a new book store can be considered a threat to the current book stores. Furthermore, the governmental funding associated with the proposed project can be put into better use, assisting the business owners to improve their market share.

  29. Task 1:

    Dear Ms. Robinson,

    I am writing this email to provide an answer to your request regarding replacing the receptionist during her lunch break. Despite my willingness to assist you with this matter, I am deeply sorry to tell you that I won’t be able to perform this task.

    The main reason for not accepting this offer is that I have to follow a tight schedule to meet the deadlines regarding a new project, leaving me with no time to allocate to another task. Considering that the reception’s task demands excessive effort, I am certain that it would be impossible for me to handle.

    Although I am not able to take on this new responsibility, there are other colleagues who will be delighted to help you. In case none of our current employees agrees to do so, you can consider hiring an assistant receptionist. With today’s competitive job market, there are a lot job seekers who would be thrilled to work in our well-known company.

    I hope you understand my reasons for rejecting your request. Should you have any questions regarding my suggestions or require any assistance for implementing them, do not hesitate to contact me.

    Best regards,
    SE

    Task 2:

    Although some argue for the benefits of the in-person examination, I believe that the report might be a better assessment of our writing skills.

    The primary reason for advocating the submission of a report instead of taking the exam is the positive impacts that this method can have on student’s performance. Being at a relaxed ambience, we can have a better concentration span, assisting us to come up with more innovative ideas to write about. Furthermore, the chances of being distracted and use incorrect grammatical structures or a limited range of vocabulary would be lower at the comfort of one’s home.

    On the other hand, writing a task for 3 hours is exhausting for everyone, negatively effecting their scores. This might disappoint some students and prevent them from continuing the writing courses. I would agree that the supervision provided in the classroom during an in-person exam prevents people from cheating, however, all of my classmates are grown-ups willing to improve their writing skills, with no intention to fake the results.

    Considering the reasons mentioned above, I am of the opinion that a report written at home is preferable over the conventional way of examination .

  30. HI Can you please score my below task 2 CELPIP. Thanks.

    Some women claim that ladies can be better parents than men. This might be based on different lifestyles and approaches towards nurturing children. However, men have proven to be great parents as well.
    Write about 150-200 words explaining one of the two options below. Explain why you choose the topic. Why is the other choice not more suitable? You may also reflect on some personal experiences or other practical examples.
    Option A: Women are better parents.
    Option B: Men are better parents.

    I express my gratitude for including me in the survey regarding whether women or men are great parents in the upbringing of a child. I firmly support the idea that women instinctively can be a better parent.

    Women are born to be mothers because of their natures and instincts, so they are very caregivers. Undoubtedly, bonding a mother with the children is different than a dad since they have been carrying the baby for nine months; feeding and caring for them in their body will positively impact fostering a child. Being a parent, in general, is not an easy task, and dads, in particular, struggle more to cope with and adapt to the difficulties of raising a child. Moreover, they do not have a multitasking personality to handle their jobs outside of the home, and at the same time, they raise a child efficiently. However, women can maintain their household chores as mothers and take care of their business out of the home.

    Overall, I believe that women are more responsible and dedicated as parents, and their diligence toward raising a child is not negotiable.

  31. Hi Angela:
    A local newspaper is planning to launch a new magazine section dedicated to spiritual education.

    I was informed that the local newspaper is considering introducing a magazine section specific to spiritual education. Although some argue that doing so would not attract enough audience, I believe such an educating section is in everyone’s best interest, and I will elaborate on my opinion in the following paragraphs.

    The primary reason for advocating for including the mentioned section is the crucial impact of spiritual knowledge on people’s wellbeing. In today’s fast-paced world, where everyone is leading a hectic life, one usually overlooks the significance of mental health. Addition of spiritual section in the magazine encourages people to acquire knowledge about this topic and be more mindful.

    Another advantage of educating people about spirits is that it results in further understanding of mutual respect, moral values, and positiveness in the community, hence turning individuals to more positive and productive citizens.

    Considering the reasons mentioned above, I personally believe that spiritual education should be included in the magazine as it not only exerts beneficial effects on each person’s mentality but also turns our city to a safer and more friendly environment.

  32. Dear Mr. Bhatt,

    In reference to the study concerning tactics to enhance staff retention, I support Option A, which is Paternity Leave. By providing paternity leave, we honour our employees’ changing demands and show our dedication to work-life balance. By enabling fathers to form bonds with their newborns and take part in caregiving duties, it promotes loyalty and increases job satisfaction and retention rates.

    Paternity leave demonstrates our commitment to supporting all employees and is consistent with our values of equality and diversity. Shorter workdays, on the other hand, might provide momentary respite but neglect to address the root causes of employee turnover.

    To sum up, Option A provides a comprehensive strategy for employee retention, enhancing our standing as a top employer.

    Thank you for considering my perspective.

    Thanks & Regards,
    XYZ.

  33. Hi Angela, could you please score my Task-1?

    Dear Sir,

    The purpose of writing today is to lodge a complaint regarding the room heating and intermittent warm water issue I have been experiencing in my apartment for days.

    I would like to bring up two unsuccessful attempts of yours, which led to these incessant aforementioned problems. Since your three-story building is built upon an archaic design, its desideratum of monthly water-pipe maintenance is also crucial. Additionally, you became absentminded not only in using old electric heaters but also in repairing them on time.

    Moving to the dilemma with the services, I want to bring out two concerns. Initially, if the low temperature continues, it will set up cracks and malfunction of water pipes. Moreover, sleeping at night without keeping the house warm can cause hypothermia.

    Allow me to suggest two of my opinions. Firstly, you may hire an electrician to ensure the exact electric voltage of the apartment. If I may, it is highly recommended that you hire a professional plumber to scrutinize water pipes.

    Your cooperation is highly appreciated. Furthermore, in this matter, an open line of communication from your side would help out immensely.

    Yours Sincerely,
    Rafi

  34. { survey 1}

    The action of boosting the loyalty of a highly skilled workforce has been a hotly debated topic for managers. While some protestations that paternity leave ought to be introduced, I opine that setting up shorter working days would be the ultimate sentiment comparatively to the aforementioned alternatives.

    An irrefutable justification for my unwavering support is a short work schedule to facilitate employees spending quality time with family along work. Primarily, individuals become so stressed and fail to communicate with their dearest ones due to the long work shifts. Moreover, the monotonous behavior of workers will also be reduced if they get spare time for self-pampering.

    Furthermore, the legitimate rationale for repudiating paternal leave is to eliminate the workload on co-workers. Firstly, providing service to specific clients becomes challenging, as some customers prefer to deal with selective people. Since everyone has their individual scheme of work, the progression of the tasks will be downturned by the interference of others.

    To recapitulate, conspicuously, I fervently advocate that the company is bound to come up with reduced working hours because the pros of this idea are not simply limited to family time but expand to areas of smooth activity in the workplace.

  35. Lately, I discovered that our company is excogitating to implement a facility to boost the loyalty of high skilled workforce and contemplating two sentiments. While some protestations that paternity leave should be introduced, I personally believe that a shorter work day would be the best choice.

    An irrefutable justification for my unwavering support for shorter work days is that it will help employees spend quality time with family besides work. Firstly, it becomes very stressful for an individual to spend time with the dearest people after handling clients for long shifts. Therefore, the monotonous behavior of workers will also decline as they will get some time for self-pampering.

    A further rationale for repudiating paternal leave is that it will create pressure on co-workers. Moreover, some customers prefer to deal with a specific person; they will find it inappropriate when others provide the service. Before all else, one’s sequence of work will be bothered by the interference of others, as everyone has an individual path of doing work.

    To recapitulate, drawing from the information provided above, conspicuously, I fervently advocate that the company should roll out shorter working days so that it provides workers with some family time and does not create any pressure on other employees.

  36. Task -2 (Censorship Survey).

    Lately, I discovered that our company is excogitating to implement a facility to boost the loyalty of high skilled workforce and contemplating two sentiments. While some protestations that paternity leave should be introduced, I personally believe that a shorter work day would be the best choice.
    An irrefutable justification for my unwavering support for shorter work days is that it will help employees spend quality time with family besides work. Firstly, it becomes very stressful for an individual to spend time with the dearest people after handling clients for long shifts. Therefore, the monotonous behavior of workers will also decline as they will get some time for self-pampering.
    A further rationale for repudiating paternal leave is that it will pressure co-workers. Moreover, some customers prefer to deal with a specific person; they will find it inappropriate when others provide the service. Before all else, one’s sequence of work will be bothered by the interference of others, as everyone has an individual path of doing work.
    To recapitulate, drawing from the information provided above, I fervently advocate that the company should roll out shorter working days so that it provides workers with some family time and does not create any pressure on other employees.

  37. Task 1 – complaint about cheque book

    Dear Sir or Madam,

    I am writing to complain about your poor bank service and claime for order my new cheque book.
    Three weeks ago I am filling out the some form for order a cheque book and paid with cash. Buy the way, your staff promised, I will get my cheque book through six business days. But, now all ready one mounth while I am waiting for my cheque book.
    Anyway, I would like have this cheque book. Please, let me know how many I am will wait for my cheque book. And I am schould pay some bills for my rent appartment and facilities heating, elecric, cell phone, they all have only one way for paintment and that is cheque !!!Can the bank cover my payments while I am got the cheque book ?
    As a new custumer, can I have your support for me, Because, I am feeling like not valued customer in your bank. If you do not support me, I will change bank for another one.

    Thank you for your attention to me,
    Best wishes,
    Alex Bolduin

      1. Akshit Sachdeva

        To RCMP Surrey,

        I am writing to provide detailed information about a motor vehicle accident that I witnessed on October 15th, Saturday, around 11 pm while driving back home from a friend’s party.

        I was waiting at the north intersection, of Scott Road and 99th Avenue. To my surprise, I saw two young children in a Red Ford Mustang who were driving recklessly coming from the opposite direction of the intersection. Suddenly I heard a thunderous noise, the two boys hit the Black Toyota Camry with 3 passengers including the driver.

        There was poor visibility on the road because it was raining like cats and dogs that night and the roads were slippery.

        The teenagers in the red car broke the traffic rule as they were driving at a speed of approximately 80 km/hr in the 50 Km/hr zone. The driver of the black car had severe injuries and the blood was oozing out from his wounds. One of the other passengers broke his leg during the accident and had other minor injuries. The incident was jaw-dropping and the injured persons were sent to the hospital when I called the ambulance along with the cops to handle the situation.

        If you need other information on this incident, you can contact me at 23333990.

        Regards,
        Andrew.

          1. Task 1 – complaint about cheque book
             
            Dear Mr. Kingsley,
             
            The purpose for this email is to bring to your attention the despondent situation that your associate at Londre Bank has put me in, with respect to issuing my cheque book. I request you to remedy this situation at the earliest.
             
            Since the 14th of April 2024, I have been in constant contact with Mr. Tom to resolve the issue, wherein my request for issuing a new cheque book has been pending. Even though he has reassured me that it would get processed within 5-7 working days, there has been no solution to this situation.
             
            Furthermore, my rent payment and the down payment for my new car are stalled, thanks to the unavailability of the cheque book. A delay in these payments would cost me a penalty on my rent and I may not be able to reserve the car I’ve had my eye on for the past 2 years. Unquestionably, I have been your customer since 2013, but never faced an issue. However, given your reputation in Toulouse and my ties with your bank, I decided to give your organization the benefit of the doubt.
             
            Keeping in mind the above-mentioned difficulties, I hope you would give your undivided attention to this situation and resolve it at the earliest. You can contact me on +000998745
             
            Regards,
            KKK

  38. Task -2 (Censorship Survey).

    I recently ascertained that the local community is cogitating to solve their internal quarrel related to an art exhibition. While some expostulate that artwork should be censored, I maintain a divergent viewpoint and will elucidate two rationales in the impending paragraphs.

    One compelling reason to endorse artwork presentation is that this inkling will enhance the knowledge of arts among the local community. Art exhibitions not just proclaim drawings of eminent artists but also educate others about the biography of these illustrious people. Moreover, art shows represent humans and societies’ culture and depict natural scenarios both in beatific and bleak nature.

    Another justification for opposing censor artwork is that this notion will dishearten many avid imbroglio artists to choose painting as their occupation. Allowing such art events will motivate scintillating students to become artists and assist them in making their lives commendable in the societies. Furthermore, to become a critic of arts these art shows will also be conducive for students to learn all delicate details of paintings.

    In the denouement, I energetically buttress that artwork should be continued because this idea will augment people’s perceiving regarding arts and encourage children to select painting as an occupation.

      1. Hi Angela,

        Could you please provide at least 2 or 3 reasons why I received score-7? It would be really a great help for me. Thank you.

  39. Hi Angela, can you please rate my writing? thanks

    Dear Sir/Madame,

    I was recently on flight number X1234 from San Francisco to Montreal on February 25th, 2024. This flight was operated by Flair Airlines, departing from San Francisco at 10:30 A.M.

    I am writing this email to inform you that I was not able to find my suitcases although I stayed at the airport 2 hours after the arrival time to search every corner for my baggage! I firmly believe that this luggage has either been put in a different flight to another destination or it has been stolen, revealing the lack of security at the airline.

    I want to request immediate action for resolving the current problem. My suitcase was an anniversary gift from my partner and I also had a number of valuable items inside it. Please let me know if it is possible to arrange an investigation for finding lost luggage. In case it cannot be found, please send me the required documents to sign, requesting compensation for my assets as well as difficulties that I have faced.

    Should you require further information, do not hesitate to contact me. I am looking forward to hearing from you.

    Best,
    Alex Williams

    Task2:
    I was informed that the school is considering introducing a limit on the weekly hours that students can dedicate to a career. Although some argue that students need to work more to earn a living, I believe they should not spend more than 15 hours per week on working, and I will elaborate on my opinion in the following paragraphs.

    The primary reason for advocating the mentioned limitation is the importance of having enough time for studying after classes. Most students spend half of their day at university and if they work for long hours, they would be left with no time to study and prepare for their exams. This can result in multiple failures, disappointing them from pursuing education.

    Apart from the time issue, there would be too much pressure, both mentally and physically, on someone working and studying simultaneously. Most youngsters won’t be able to carry that burden and handle multiple responsibilities, leading to their lower concentration spans during university time and even at work.

    Considering the aforementioned reasons, I believe that maximum 15 hours per week is more than enough for students to work. It is important for the youth to stay focused on their studies while not being exhausted by too much pressure.

  40. Task 1— Apology

    Dear max,

    I write to you today with a remorseful heart, I would like to apologize for not being able to meet up with you in time after confirming your requested pickup today.
    on my way to you, I took a shortcut through a lonely street to beat traffic and get to you in time. While driving through I got stuck at a point due to a broken vehicle that was three cars ahead of me, I could neither proceed nor reverse because there was a long line of other drivers just behind me. All efforts to move the vehicle proved futile because it had a broken leg and stiff steering hence that solution proved impossible. I had to call my friend to make up for me by picking you up so you don’t miss your flight. I know it wasn’t the fanciest of all choice but so as not to lose track of time or make you late due to frustration and trying to get out of my situation at that time, I had to improvise. I am deeply sorry about this, and I know how disappointed you must have been because I would feel even worse if the table was turned.
    Kindly allow me to make up for this by giving you a whole day exclusive free ride on a weekend when you return between Saturday and Sunday to any destination of your choice within the city. It would be my pleasure to serve you.

    Best regards.
    Moses Ehis

  41. Task1– Complaint about non-receipt of the chequebook i ordered

    Dear smith,

    I am writing today to express my deep level of dissatisfaction with the services rendered to me at your bank branch since I requested a new chequebook three weeks ago.
    As you know I am a very busy business contractor who is involved in a lot of travels and engages the services of lots of vendors and work-forces. As a result, I deal more with cheques rather than cash. It was brought to my attention on Friday 2-2-2024 (two days before my request) that I had just fifteen cheque leaflets left and we were just a few days into the month, I drove through the bank that day rather than requesting online because I didn’t want any delay and I was scheduled to travel the next day. I waited four hours in a long queue that day because others had appointments before me, but I didn’t mind, I waited paid, and traveled the next day. I was told in six days it would be mailed to me. One week into the period I sent a reminder mail, same thing after another week, today makes it three weeks of sending several reminder emails and calling. This has caused me a lot of payment issues, especially with the purchase of goods and settlement of my workforce, I had to call in favors so as not to stop work or bear losses in the work process. I am highly disappointed with this service that is why I have decided to write to you, please what can you do about this? I would appreciate it if you look into this as soon as possible, and let whatever the issue is be resolved and my chequebook mailed to me by this week or I will have to try another bank for better services.

    Thanks In Anticipation Of Your Response
    Moses Ehis

  42. You live in a house near a park. Recently, a lot of teenagers have been meeting in the park at night.
    They are very noisy.
    Write an email to the local government in about 150-200 words. Your email should do the following
    things:
    • Provide information about where you live.
    • Explain the problem and how it affects your life.
    • Suggest a way to solve the problem.
    Dear Mr. Jackson,
    I am Sam, I live in 2nd Bedford Street, Near Jackson Park. I would like to complain about the trouble recently caused by bunch of boys how come daily around 11 pm in the park.
    Recently, from the last 1 week, 4 to 5 boys come daily to the park and play load music. This has created a lot of trouble for me as I am not able to sleep which make me very sleepy during my truck driving Job. Additionally, They I have also noticed that some of them are very rude and carry weapons so I don’t feel safe because of that.
    I would like you to take swift action in this matter. You can restrict the timing of the park or can call the police to do patrolling in that area during that time. Moreover, you can inform the parents of these boys of their activity in the night time.
    Hope, you will take strict action in this situation which will be very helpful for whole neighbor.
    Sincerely,
    Jack

  43. Task 1 – complaint about cheque book

    Dear Mr. John Doe,

    I am writing to express extreme dissatisfaction with the delay of the cheque book I purchased which was supposed to be delivered three weeks ago.

    My name is Sangboak Lee and I’ve ordered a cheque book from your bank but it has not arrived yet and I have not received any notification of the delay. When I called to the call center, one who answered treated me really bad and he didn’t apologize regarding the issue at all.

    Moreover he mentioned that the purchase of the cheque book was confirmed because it was not completely paid 5 weeks ago. However I am sure that I’ve already paid them with my bank account. To prove it, I’ve attached the confirmation note of the transaction.

    I request an appropriate action immediately and ask for a compensation plan to make up for my loss caused by this issue. I have been planning to use it this weekend, but it does not seem like I will be able to get the book on time. So I had to get an emergency loan for the weekend.

    I look forward to hearing back from you soon regarding the problem.

    Sincerely,
    SB Lee

  44. Censorship survey

    I recently found out that you are considering censoring the artwork for the Coquitlam art fair which will be held in January.

    Whereas some argue that it is necessary to filter out some pieces because it is a community art show. However, I personally disagree with it and I will explain about it in the following paragraphs.

    One of the reasons why you should give the artists a freedom of creation is that they have a right to create an art work without any interruption. If they feel that they are under the control of the art show administrators, they are not going to participate in the fair like this anymore.

    While I totally agree with the concern of inappropriate exposure to the younger audiences, it can be mitigated by separating the sections where the art works are presented. Only allowed age groups will be able to enter the section for the matures with the approval from the staff.

    In conclusion, based on the information provided in the paragraphs above, I strongly claim that you should not censor the art works because we all have to respect the rights of the artists.

  45. paternity leave

    I recently heard that the management is considering introducing a new employee benefit of paternity leave or shortening workdays.

    Whereas some argue that the perk of shorter workdays is more beneficial, I personally feel that paternity leave is a better option. I will explain the reasons in the following paragraphs.

    First of all, I believe paternity leave is a more valuable benefit because most of the highly skilled staff in our company are married, middle-aged male thanks to their job characteristics. Which means that they are most likely the group of people who will benefit from the new policy. And the most important thing is that my wife and I will have a baby soon.

    Secondly, even if the benefit like shorter workdays makes some of the employees happier in the short-term, however I personally don’t feel like that. Because I already have an enormous amount of work to do nowadays, so overall working hours will be almost identical.

    In conclusion, based on the information provided in the paragraphs above, I strongly claim that you should choose paternity leave as a new policy because my circumstances make me believe that it’s more beneficial to me.

  46. The new cheque book you ordered from your bank hasn’t arrived. It’s three weeks late! Write an email to your bank manager. In your email,
    • complain about the bad service
    • explain how you paid
    • ask what he can do.

    My Response:-

    I am writing to address my complaint regarding the new cheque book that I ordered from your reputed ABC Bank. It has been three weeks since I have been waiting to receive my cheque book.

    The service of your bank is quite disappointing. Last week, when I called customer service to inquire about my cheque book, they put my call on hold for 30 minutes. Not only this, Instead of assuring me to get my cheque on time, she was discourteous. She told me to wait for another 3 weeks.

    I must make a payment of 100,000 in cheque for my procurement department to place a purchase order for fulfilling inventory requirements. Currently, my business is on the line due to inefficiencies in your bank operations. I have no other way out to pay the hefty amount than via Cheque book.

    I have been a customer of your bank for the last 10 years with a track record of making credit card payments prior to or within time. I respectfully request you to issue my chequebook on an immediate basis along with taking strict actions on the team members involved in delaying the process.

    I hope to hear a favorable and prompt response.

    Yours Sincerely,
    John Woo

  47. I appreciate the municipal corporation’s approach to include the citizens of the city to opine on whether to build an athletic facility center or a baseball ground.
    I firmly believe that inclining towards an athletic center would have a substantial impact. There are a few reasons that support my stand.

    At the onset, building a state-of-the-art infrastructure for our sportspeople would have a significant impact on their overall training and physical health.
    They might be able to bring fame back to the region by competing at the international level.
    This will allow the proliferation of the respective sport. If such a complex is built, it will encourage the masses to tune towards unorthodox sports.
    As a result, more revenue generation in that sport.

    On the other hand, some groups of people might incline towards the baseball stadium, but I am strongly against it.
    They think it could act as a revenue generator for the city. But a sport like baseball is not much played in these regions of the country.
    Therefore, the main pillar of their argument might not stand in reality.

    In conclusion, I trust that my insights will be beneficial in reaching a decision. I place my confidence in our council and their decision-making process, and I eagerly await the resolution.

  48. Your company is struggling with employee retention and is considering implementing either paternity leave or a shorter work day to increase the loyalty of its highly-skilled workforce. It has sent you a survey asking you to identify and explain your preference for:
    Option A – paternity leave
    Option B – shorter workdays

    Dear Mark,

    I believe that happy and valued employees are the key to a successful company. In my opinion, having shorter workdays is a sign that the company really cares about the well being and work-life balance of its employees.

    As a company with 80% female workforce, I believe that implementing shorter workdays will have a greater impact on retention rates than paternity leave. Most of the employees, including myself, are parents. Having shorter workdays will allow us to pick up our kids from school, spend more time with them and indulge in self care. This will boost our self efficacy and give us the confidence to work during the day without having to worry about the guilt of not spending enough time with our families. Additionally, shorter work days will allow us to learn new skills, attend networking events, and connect with other people in the city, consequently benefitting our clientele.

    In the long run, this new policy will help the company attract new talent and give us an edge over other companies in recruitment cycles. Thank you for the opportunity to express my opinions on this matter.

    Best,
    Supriya

  49. Hi, could you please evaluate my Task 1 response:

    You are looking for a part-time job at a football club. Write a letter in about 150-200 words to the manager of the football club. Your email should do the following things:

    – Introduce yourself
    – Explain what experience and special skills you have
    – Tell him/her when you think you could start

    Response:
    Dear Manager,

    My name is Supriya, and I am writing to express my interest in the role of Counselor (Part-time) at the Horns Football Club. I am currently a PhD candidate at the University of Lethbridge, investigating the impact of negative and positive reinforcement on professional football players. I also have a Master’s degree in Counseling Psychology from Thapar University with a 4.0 GPA.

    During my one year experience as a sports counselor at Lethbridge Public School, I supported the coaches with various motivational and player development workshops, alongside one on one sessions with the players themselves. I was also responsible for mediating intra team conflicts and helping students navigate their football journey alongside their academics. Additionally, I did a 6-month internship with YMCA Lethbridge as a counselor, helping clients with their fitness schedule.

    I believe that my skills and experience make me a perfect fit for this role. I am attaching my resume with this email for your ready reference. I will be available to begin my duties starting April 1, 2024. I look forward to joining your team and making a positive impact.

    Warm Regards,
    Supriya

  50. Can you please evaluate the score for task 2. Thank you!

    Your city manager is trying to resolve some transportation infrastructure issues. He needs to decide whether to increase the number of bus stops and thereby reduce the distance between them or increase the number of buses and thereby their availability through the night. The city has sent you an opinion survey asking you to identify and explain your preference for:

    Option A: less distance between bus stops

    Option B: more busses during the night

    The idea of improving the bus efficiency for the local public has been of great debate. I opine that short-distance between bus stops is a more suitable option.

    Clearly, less distance between bus stops is more beneficial for the citizen. Local people will have to less worry about walking after the bus ride. Likewise, a drop in traffic around the city might be possible because people can opt to take the bus instead of driving around it.

    Evidently, increasing bus frequency at night has its advantages nonetheless, adding more bus services at night would not help as fewer people choose to travel at night because of the safety concerns. Plus, improving the efficiency of buses at night would result in more investment of
    taxpayers money, and in return due to less demand for the bus at night might start incurring the loss to the city.

    Based on the aforementioned reasoning, I still affirm that a small distance between bus stops has more benefits than adding more buses at night.

  51. Greetings Angelia, please evaluate my task 1.

    Your employer has asked you to organize a trip for a group of foreign students who are visiting from other countries. Write an email to a local museum asking about their exhibits, opening times, and prices.

    Greetings Sir/Madam.

    Salutation of the day!

    I am writing this email to enquire and arrange a trip to our local museum.

    I am working as a professor in an esteemed university located in Halifax. I have personally visited our local museum several times since my birth. Undoubtedly, our museum is one of the attractions for local as well foreign tourists. Since, the university has global presence, students from different countries are assembling in Halifax for an innovative experimental project.

    Out of the blue, university decided to organize a trip to museum for these foreign students. I am privileged to have the responsibility of organizing this event. We are planning to have a trip on second or third weekends of next month. I would like to enquire such as current exhibits, opening timing and prices for groups. I hope group discounts are available in spring session as well.

    I look forward to your reply.

    Yours faithfully,
    Jai

  52. Dear Support Department,

    The reason for writing is to raise a compaint against the wrong delivery of the product. Recently, I ordered a pair of Nike’s Ballastics during the Black Friday sale. Which were of UK Size 10 and of Black in color. They were ordered specifically for a forthcoming marathon for cancer awareness; In which I am supposed to run my first 5 killometer. Although, to my dissapointment, the received item was entirely different.

    To be precise, the purchased pair had cusion support which can absorb the jerk on the knee. Not only they can be used for running but could also be used for steep hiking.
    Additionally, I had to pay a handsome amount to get these special Ballastics addition.

    In order to rectify the situation, I would request you to raise an immediate exchange of product reuqest in the system. I would be extremely grateful If you could
    deliver the correct product within the 2-3 business days, as the marathon will be held 4 days from now. Thank you in anticipation.

    Yours faithfully,
    John Mayer

  53. Deepakraj Baskar

    I would really appreciate if you could grade my answer. Thanks
    Question:
    You are making a plan for a summer vacation. You are interested in several tour options you found online while browsing.
    Write an email to a travel agency in about 150-200 words.
    ◦ Your email should do the following things:
    ◦ Tell the travel agency where you want to go
    ◦ Describe what you are interested in
    Ask about the cost and payment options

    Dear Mr. Jones,

    I am writing this email to enquire about the two different tour options that I discovered on your amazing tours website. I am currently conflicted between the goa and Lakshadweep tour packages for my honeymoon on first week of May 2024 for 5days and 6 nights.

    I chose these two places as our top options, as we wanted to spend this summer vacation with sunny beach, sea view hotels, and romantic sunsets. Alongside beaches, we are also extremely interested in the activities like snorkeling, surfing, kayaking and other fun beach activities. As we are an adventurous couple, we would like to spend the days in activities and the nights with some romantic candlelight dinners.

    Additionally, I would also like to know about the cost for an all-inclusive tour package for the both above-mentioned places on these specific dates. On the same note, I also wanted to enquire about what are other flexible payment options that you currently offer?

    I would really appreciate if you could reply with the detailed packages comparing my options, payments and with your genuine suggestion. Thank you so much in advance and looking forward to hearing from you soon.

    Kind regards,
    John Smith

  54. Option A: Smoking should be banned in public places.
    Option B: Smoking should not be banned in public places.

    I express my gratitude for including me in the survey regarding community preference for either implementing a compulsive ban on smoking in public areas or it should be lenient to smoke in public areas. My feeling is that keeping Non-smoking zones in public areas could prominently help all generations to remain smoke-free.

    To commence with, Smoking is injurious to health, and it has adverse effects on health. I would say that entertainment or advertisements should not promote smoking in public zones to avoid bad influences on the young generation. Furthermore, another reason for neglecting to smoke in public areas is that few individuals have allergic problems; such as asthma which can end their lives due to high levels of toxicity.

    Secondly, smoking in public places such as shopping malls, theatres, and parks can be so harmful to survival as few places are packed and don’t have space for air circulation. Moreover, doctors also claim that passive smoking is more injurious to health than directly consuming it.

    All in all, persisting non-smoking zones would bestow positive outcomes in diverse ways. I eagerly await the final decision of the community and wholeheartedly endorse the final decision.

  55. Can you please score my email response.

    You have bought a new mobile phone and in a few days after purchase it has stopped working. You spoken to the company representative a week ago but the phone has still not been repaired.

    • Introduce yourself.
    • Explain the situation.
    • Say what action you would like to take.

    Dear Manager,

    I am Tessa, writing this email to draw your attention to a complaint about my recent purchase. I bought a new Samsung S 20 mobile from your Samsung Burlington branch on 17 January. After 3 days of my purchase, the front camera is not working. I reached out to your customer service but no action yet.

    As a social media influencer, it is important that I must create different contents and maintain the online presence. As a part of that, it is relevant for me to have a good quality mobile phone with a high-resolution camera. When I try to shoot my recent video with the front camera the screen was completely black.

    However, I contacted customer support team for more assistance, and they guided me to
    try switching off and on the phone and operate the front camera. But I am not able to see any changes by doing that! They offered me a repair and will get in touch with me via email. Since then, no response from client support.

    I would like you to take a prompt action on this matter. I prefer to make an exchange with the same phone. Please let me know if you need any further details from my side. I am attaching my receipt with this email for your reference.

    Kind Regards,
    Tessa Martin

  56. Last week you had traveled on a domestic airline due to some business. you did not had a good experience with the airline. complain about the issue to the airline.
    1. problem faced by the regular passengers.
    2. complain about the poor services.

    Dear Sir/Madam,
    The purpose of writing today is to lodge a complaint regarding a recent inconvenience I had to face while traveling domestically through your airlines for some unfinished business, which seems to be taken care of for the betterment of the services provided to all the passengers shortly.

    Unfortunately, I have to say the services provided on board were terrible, just starting with the good first, it gave me food poisoning and I had to throw out my self after eating the meals. On top of that, the crew did not listen to any of the issues addressed to them, nor did they try to provide any medical assistance when asked.

    Also, I observed while traveling, there were physically challenged people who were supposed to get assistance every half hour, but the crew seemed unbothered about them, which was quite shocking for everyone.

    I look forward to seeing proper action taken against this issue and hope to receive better services on my next trip.

    Sincerely
    Prince

  57. Can you please evaluate this task 1?
    Thank you
    You recently purchased a furniture from a renowned furniture brand. Write an email to manager complaining about the poor quality of furniture. Your email should do the following:
    -Give details of nature of the complaint
    -Request for immediate repair or replacement as needed

    Dear Store Manager,

    The purpose of today’s writing is to lodge a complaint regarding the quality of the queen bed frame that I bought on January 18, 2024, from the Steeles location of your furniture store.

    Allow me to shed some light on issues related to the bed frame. I have a vivid image of the frame in my mind that I purchased that day; it was a brown frame with built-in drawers. On the contrary, the bed frame that was delivered yesterday is in terrible condition. It is blemished from the edges, and the back of the bed has major wear and tear, which made me suspicious of it being used or mishandled.

    If I may, it is highly recommended to replace the bed frame to my satisfaction, as it is a time-sensitive matter. To elaborate, I just moved into my new house, which is not furnished, so if my bed is not set for tonight, then I have to sleep on the floor, which might affect my health as I am suffering from cervical spondylosis.

    I look forward to hearing from you.

    Regards,
    Nikki Singh
     

  58. To whom it may concern,

    My name is John Doe, and the purpose of writing is to request you to speed up my insurance claim process. I recently lost my MacBook Air M2 while on a business trip to Toronto. Not only had I opted for the gadget protection scheme provided by your company, but I was also paying an extra $50 yearly for theft protection.

    While in Toronto, I was staying at Hotel Bellmore for our yearly Kitchen Expo, where we were supposed to showcase our new line of products. To my knowledge, I might have lost my laptop while being at the booth. It was really crowded, and it might have been stolen during our presentation. After that, we asked the hotel staff to check both security footage and the premises, but unfortunately, we have not gotten any lead.

    Even though I already completed the claiming process online, I would like you to take things more promptly. Because the unavailability of my personal computer is creating plenty of hurdles for me in my day-to-day.

    I hope you understand the gravity of the situation and would acknowledge my sincere request. Thanking you in anticipation.

    Yours faithfully,
    John Doe

  59. Hello could you please review my task 1 and task 2:
    Dear Sir/Madame,

    I hope this email finds you in good health. I am writing to inquire about available rooms in your accommodation agency from the beginning of September 2024 for a period of 6 months.

    I was wondering if you could provide me with a list of your vacant rooms for that specific period including a list of their facilities and equipment. I usually prefer to have a room with large windows that let the sunlight in. A room offering a spectacular view to the beautiful ocean located near the building would also be the best possible option for me.

    Although I am looking for a spacious and well-equipped room, I have a limited budget. Therefore, I wanted to know if the rent is equal for all rooms or it depends on each room’s size and furniture. In terms of the payment, is the rent paid on a monthly basis or it would be a six-month contract paid in advance? I would also appreciate it if you could assist me with the application forms and any steps that I should be taking before moving in!

    Thank you in advance for your time and consideration.

    Best regards,
    Sara

    Task 2:
    I was informed that the management is considering remote working condition for the staff whose duties can be conducted outside the office. Although some advocate for this option, I believe that this would not be fair to everyone. I will elaborate on my opinion in the following paragraphs.

    The main difference between the remote and in-person roles would be the time spent on travelling lengthy commutes to the office location. While the technicians and test engineers obliged to work in the office should wake up early and catch the bus or metro, the other group may enjoy a peaceful breakfast at home.

    A further reason why I believe the proposed situation would create a gap between the colleagues is the challenges that being present at the office can lead to. Working from home is considered much easier when an individual is sick or during severe weather conditions, such as a heavy snowstorm or rainfall. If the salaries remain similar, the on-site employees might feel they are not being compensated as they deserve.

  60. You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
    State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.

    Dear Manager,

    The purpose of my writing today is to inform you about the uncanny experience faced by myself and as well as my family members after visiting your top-notch restaurant on Saturday night.

    To begin with, I ordered a butter chicken and a traditional signature dish which is one of your most selling dishes. However, the taste was okay but there was a long hair in the gravy which haunted my eyes and made me puke right away on the table. Furthermore, the quantity that was mentioned on the menu was not enough to feed 8 members.

    On the other hand, I have heard overwhelming reviews from my friends regarding the ambiance and the quality of service provided at your restaurant. However, the complaint about the food was not undertaken with good care, and instead of apologizing, they accused us of being wrong. Additionally, the assistant manager was very rude to us and instead of being polite he ended up having a heated argument.

    All in all, me and my family member were very displeased by the experience. To solve my problem I humbly request you to provide me with a complimentary dinner or a discount on the next visit to your restaurant.

    Yours Sincerely,
    John Vohra.

  61. A popular survey suggests that students these days are being more and more annoyed by uniforms. Your community’s educational committee has decided to rule out having to wear uniforms at private schools. It believes that students should be allowed to have more freedom and feel comfortable while having the learning experience.
    Others argue that uniforms promote discipline and equality and hence the practice of wearing uniforms in private schools should not stop. Write 150-200 words on the topic of your choosing:
    • Option A: Uniforms should be continued in your community.
    • Option B: The private schools in your community should finish the uniform practice.

    I was informed that the opinions are varied as to whether let the students choose the clothes they wish to wear or whether they should continue wearing uniforms. Although some support the freedom that the first option brings to the students, I believe that uniforms should remain mandatory. I will justify my opinion in the following paragraphs.

    The most critical reason why I think it is in students’ best interest to have uniforms is the distraction that various clothes can cause. If we let students decide what to wear, they might spend significant amounts of time choosing their clothing, hence not focusing on their studies. Furthermore, they may be tempted to spend more money on buying trending clothes to show off in front of others.

    A further reason to support uniforms is the level of difficulty that controlling students’ clothing can have. Since some may wear inappropriate clothes for an academic environment, the school should make sure that everyone is dressed appropriately. Moreover, having similar uniforms creates a more professional image for the schools.

    Considering the reasons mentioned above, I think that uniforms should be worn by students as it helps them to stay concentrated on their studies and it also assists the schools in maintaining a disciplined environment.

  62. You recently went to a cinema where you tried watching a movie, however, you were bothered by a group of teenagers who were very loud in front of you. You complained to the manager but it was not paid attention to.

    Write an email to a cinema manager in about 150-200 words.
    Your email should include the following things:
    • Describe your situation
    • Explained what happened after you complained to the manager
    • Suggest solutions to improve

    Dear Cineplex Cinema Manager,

    The purpose of my writing today is to draw your attention towards the unpleasant experience my family and I had encountered while watching the recently premiered “Aqua Man” movie at Milton Mall Cineplex last Sunday evening.

    As we watched the movie from seats D5 to D8, a disruptive group of six boys in front of us engaged in loud and senseless conversations, shouting and making offensive comments throughout the entire film. Their behaviors significantly marred our move-watching experience.

    We even reported this issue to the onsite manager; however, he was reluctant to take any necessary actions to mitigate the situation. He neither stopped them making noise nor changed our seats.

    You can understand the extent of our disappointment during the movie. As a resolution, I strongly suggest implementing a theatre policy that clearly states any disruptive behavior or actions in the theatre room will lead to individuals being escorted out of the theatre.

    I am looking forward to seeing how my suggestions promptly translate into actions from your side. Your kind cooperation would be most appreciated.

    Sincerely,

  63. Please evaluate below task 1 for celpip.

    Dear Zoo Authority,

    I am writing to raise a concern over the uncanny experience that happened in the Zoological Park.

    Recently, I visited the Zoological Park with my family on Sunday. It was crowded during the holiday season. We have witnessed of most unpleasant incident of our life to see a man died after falling into the tiger’s enclosure. IN front of our eyes we saw a man attacked by a tiger and died horribly.

    To begin with, I would like to complain about the fencing around a tiger’s area which is very short and not protected. On top of that, fencing was very near to enclosure.

    Overall, considering the above given aforementioned scenario based on what I have provided you today, conclusively the safety of visitors should be upmost priority by Park authorities.

    I am looking forward to seeing how my suggestions and concerns are taken into consideration to avoid unwanted incidents in the park.

    Please take serious note of this and restrain having the above-mentioned incident.

    Thank You,

    Rick Martin

  64. Task 1:

    Dear Sir/Madam,

    The purpose of my writing today is to inform you about lodge a complaint on my recent purchase on the website.

    Recently, I have purchased Jacket on black Friday promotional offers from your website, and This jacket is not the same as describe on the website.

    To being with, The ordered jacket was medium size blue color Jacket on portal. but I have received L size black color jacket. Also, Website mentioned that it has hoodie. On top of that, I am very disappointed to let you know that it doesn’t have hoodie as well.

    I think description of the jacket which is mentioned in the website is not providing proper information and it is misleading users. It will be very helpful for me and other users if you can correct the specification of jacket on the portal.

    Overall, Considering the above, given the aforementioned scenario, based on what I have provided you today, Conclusively received product is not what I have ordered one.

    Please consider the request and grant me full refund of payment as soon as possible.

    Regards,

    Gary Beal

  65. You work in a very big office. There is a popular and cheap restaurant in the building. The boss is thinking of removing the restaurant and replacing it with a childcare facility for the working parents in the office. You have been asked to respond to an opinion survey.
    Option A: I think we should keep the restaurant.
    Option B: I think we should replace the restaurant with a childcare facility.

    Thank you for allowing me to be part of this survey. I opine that keeping the restaurant is a more apropos option than replacing it with childcare.

    Conspicuously, having a separate place to eat appetizing meals and relax while on break from work, seems more pragmatic rather than surrounded by children, crying and playing around. Not only this, a restaurant with an office will cut the time, which employees are going to squander to find a nearby food outlet.

    Surprisingly enough, since most of the employees are single, I believe the childcare facility will only be a waste of resources with no use. Nonetheless, a food outlet with a variety of delicious food directly boosts work performance, as it will give workers the energy they need to work all day long.

    Based on the aforementioned reasoning, I still stand by my stance that having a restaurant has more pros than putting childcare support in an office.

  66. Please evaluate below task 1 for celpip.

    Dear Adams,

    I am writing to let you know that I am planning to visit my home country as my grandmother expired. This is unexpected news for us and I am attached to her So I am willing to go for her funeral.

    Therefor, I would like to ask you if I can take 3 weeks off from Monday. I have to travel India and then There will be 13 days rituals which need to completed as per our tradition. I extremely sorry to ask for permission in very short notice but It will be greatly appreciated.

    Since I won’t be available for 3 weeks, Anthony will be my back up for this period, And He had been agreed to fill the gap. He has all necessarily knowledge to cover up my job duties. Additionally, I will be available on call and will be able to assist him if its required.

    It would be highly appreciated if you can understand my situation.

    Many thanks for considering my request.

    Sincerely,

    James

  67. Your city manager is trying to resolve some transportation infrastructure issues. He needs to decide whether to increase the number of bus stops and thereby reduce the distance between them or increase the number of buses and thereby their availability through the night. The city has sent you an opinion survey asking you to identify and explain your preference for:

    Option A: less distance between bus stops

    Option B: more busses during the night

    Please evaluate my score.
    ================================================================

    Dear Sir,

    Thank you for including me for this survey. I opined that option B is best to overcome the current situation of transportation in our city.

    As a loyal customer, I use bus transit services for my day-to-day commutation. I have first-hand experience of the current condition. Our city needs additional buses to address the crowd issues as buses do not have capacity to take more than 30 passengers. Adding buses with short trips or long trips or few with express services would help everyone to plan the journey for their route accordingly and therefore reduce the crowd in the bus.

    Furthermore, in the peak hours of weekdays for offices and colleges, extra buses would help employees and students. In addition to that, more buses operating during the night hours would help night-shift employees, people returning from cineplexes or other recreational areas. It can also help people to travel easily in any weather conditions like snow or rain.

    Therefore, I would suggest that if we could get more buses in our city, it will be very beneficial for the regular patrons. I look forward to hearing the final decision from you and I hope most of the community share the same view as mine.

    Regards,

    M. Ahamad

  68. your university has organized a tour of Toronto city. Your friend lives in Toronto.
    1. Ask your friend about the tourist places around the city.
    2. Request your friend to arrange a weekend party

    Dear Sam,
    Hopefully, you and your family are in great spirits! My apologies for not being in touch, but I am making up for it via this letter; at least I hope so!

    I am over the moon to let you know about our upcoming educational tour in TORONTO on the 15th of JANUARY. I am thrilled to meet you after a long period.

    As you are currently living in this city for a long period, I believe you can suggest some tourist attractions which we can add to our tour as it’s my first time visiting TORONTO. I am also thinking if you can join us which will give us more quality time together.

    Also, as you know how much I enjoy being a party animal, I request you to arrange a place for a weekend party at night, not only this please make sure they serve delicious and various food.

    I am looking forward to seeing you soon.

    Best regards,
    Prince

  69. Hi Angela,
    Could you please evaluate my writing? Thank you

    The mayor’s office asked you to respond to an opinion survey about bookstores. Your neighbourhood has 3 old bookstores, but there is a plan to build a new and very large bookstore, which will put the little stores out of business. The mayor is conducting a survey before the construction starts.

    Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.

    Option A: I think we should keep the old bookstores.
    Option B: I think the big new store is a great idea.

    The bookstore has been a heatedly discussed topic among residents. In my opinion, establishing a new large store offers more significant advantages.

    To begin with, the new bookstore can enhance the experience of patrons. This is because the new bookstore will be decorated with a variety of advanced amenities, such as brand-new seats, the latest computers and multi-functional printers. In this way, readers can enjoy a more comfortable experience in the new bookstore.By contrast, many of my neighbours have complained that the current bookstore is so outdated. Last Friday my father found that the computer loaded extremely slowly, hindering his efficiency in reading documents online. 

    In addition to improving the experience of readers, the new bookstore can also meet a larger number of reading requirements and preferences. In most cases, the bookstore is capable of stocking a wider range of books in a larger space. To be honest, I have always been unable to find my preferred Sci-Fi books in the current bookstore, as its area is so small that it only stocks a few numbers of books. I believe the spacious new bookstore will be able to address such problems and even provide more varieties and genres of books.

    In conclusion, taking these above-mentioned factors into serious consideration, I firmly prefer the construction of a new bookstore as the more valuable choice.

  70. You recently went to a cinema where you tried watching a movie, however, you were
    bothered by a group of teenagers who were very loud in front of you. You complained to
    the manager but it was not paid attention to.

    Write an email to a cinema manager in about 150-200 words.
    Your email should include the following things:
    • Describe your situation
    • Explained what happened after you complained to the manager
    • Suggest solutions to improve

    Dear Cinema Manager,

    The purpose of my writing today is to draw your attention to the difficulty my friend and I encountered while watching the recently premiered The Avenger movie at Waterloo Cineplex last sunday evening.

    Our seats were in the middle row of the theater room ( D5, D6), while watching a movie, in front raw of us, a group of five boys were loudly talking and shouting without any apparent reason; passing extremely awful comments throughout the movie screening consecutively, causing significantly frustrating movie experience for us.

    Even when we addressed this unacceptable behavior with the onsite manager; however, he was reluctant to take any necessary actions to mitigate the situation. He neither stopped them making noise nor changed our seats.

    As you can imagine, how an extremely disappointing movie experience we had. As a resolution, I would highly recommend you implement a theater policy, stating that any disturbing behavior or action in the theater room would result in escorting individuals out of the theater.

    I look forward to seeing how my suggestion is put into action in my future movie experience at the theater.

    Thank you for your time, and your cooperation in this matter is highly appreciated.

    Sincerely

  71. I firmly believe that courses focused on practicality would significantly benefit students, enhancing their subjects’ understanding as well as showcasing their skills effectively.

    Before all else, incorporating practical assignments such as case study in current life events would offer better insight into the subject matter. Since, students would be working on actual events such as original company sales strategies, natural events by visiting in person those places, it would provide firsthand experience rather than in a classroom setting studying through study materials.

    Furthermore, While working on practical assignments, typically, students perform all activities in groups, which eventually foster a collaborative environment like working on actual projects for the company. Likewise, if a student’s final evaluation would be done based on projects and presentation then it would demonstrate actual knowledge of subjects grapes during their study.

    Conclusively, Given first hand practical assignments cater to students real life experience and opportunity to showcase their skills and knowledge effectively, I strongly advocate for implementing such a course curriculum in college programs.

  72. A popular survey suggests that students these days are being more and more annoyed by uniforms. Your community’s educational committee has decided to rule out having to wear uniforms at private schools. It believes that students should be allowed to have more freedom and feel comfortable while having the learning experience.
    Others argue that uniforms promote discipline and equality and hence the practice of wearing uniforms in private schools should not stop. Write 150-200 words on the topic of your choosing:
    • Option A: Uniforms should be continued in your community.
    • Option B: The private schools in your community should finish the uniform practice.

    I express my gratitude for including me in the survey regarding community preference for either implementing compulsive dress codes in schools or completely banning them to promote more equality. My feeling is that keeping the uniform could prominently improve the personality traits of a child from an early age.

    To commence with, after parents, school plays a significant role in developing moral values among us. Every day wearing a uniform will promote equality and inclusivity in children’s minds. Furthermore, those kids who come from less economically stable backgrounds would never create a sense of distinctiveness in their minds while looking at others with fancy attires.

    In addition to this, uniforms teach us the lesson of being a disciplined person. The significance could not be observed entirely at a young age; however, at a later stage, you learn the value of being responsible and attentive in life. For instance, my niece forgot her uniform badge one day; therefore, the upcoming day she checked herself completely to make sure that she was properly dressed.

    To conclude, persisting in a uniform would bestow positive outcomes in diverse ways. I eagerly await the final decision of the community and wholeheartedly endorse the final decision.

  73. Hi Angela,
    Would you be able to please evaluate my writing?
    I would be very grateful to you!

    –———

    You have recently moved to another province and need your internet service set up. You chose the company you would like to go with and made an appointment. However, nobody arrived at the scheduled time.
    Write an email to the company in about 150-200 words. Your email should do the following things:
    Explain the problem.
    Tell them why you need internet service.
    Suggest what the company should do now.

    To Bell’s Customer Support Team,

    My name is Daria, and I’m writing this email to you regarding an incident that occurred today.

    Recently, I have moved from Quebec to Ontario hence, I have a huge to-do list in order to settle myself happily in the new place. Luckily, or, in contrast, to my great disappointment, I chose your company as the preferred internet provider. Consequently, I arranged an appointment with one of your managers for a specific time today. As a result, after waiting for a few hours, I realized that no one would come today.

    I want to draw your attention to the fact that I emphasized to the manager several times that I need to set up the internet as soon as possible due to my remote type of work.

    A great disregard for the committed appointment today from your sire forced me to think about how eagerly you are open to new clients and how much you value them.

    I don’t know whether it was a concatenation of circumstances or not, but I believe I’m entitled to a compensation replacement or any kind of compliment from your side.

    If you are still interested in acquiring a new client, then I’m looking forward to seeing your quick response.

    Your cooperation in this matter is greatly appreciated.
    Daria

    Your company is struggling with employee retention and is considering implementing either paternity leave or a shorter work day to increase the loyalty of its highly-skilled workforce. It has sent you a survey asking you to identify and explain your preference for:
    Option A – paternity leave
    Option B – shorter workdays

    Thank you for including me in your survey to identify your employees’ benefits preferences. Personally, I feel that a shorter work day is a desirable option for me. There are many reasons behind this choice that I would have made, and I would highlight the most crucial to me.

    The topic of the shorter work week/day has been a hotly debated topic amongst individuals. Whereas some argue that it is not efficient, I have read enough scientific research and materials to confirm the opposite. It’s truly said that a shorter work day helps to keep a healthy work-life balance for employees. Consequently, in this way, we would improve the working environment significantly which reflects the business’ productivity directly.

    It is important to bear in mind the fact of the average age of our employees, and given that, paternity leave might not be appropriate and suitable for the majority.

    On top of that, having shorter workdays on the list of your benefits would be a strong achievement and benefit in the face of new potential talents.

    Nevertheless, I would support any of your decision.

    I hope I’ve been able to answer your survey sufficiently.

  74. Hi Angela ,
    Great job you are doing helping student study.
    Can I send samples of work so you put a score to it ?
    I would really appreciate your kind assistance .

  75. Request to evaluate Part 1.
    Q: You are taking an evening class at your local university, which is related to your job. On the last day of class, your professor announces that she is leaving the university because she was hired as a full-time professor at another university.

    * Express how you feel about her leaving and her new position.
    * Explain what you enjoyed about her class.
    * Request to stay in contact and suggest a few ways to do so.

    Dear Dr. Kamala,

    I am your student, attending evening classes, on weekdays for java programming at Windsor. I hope this letter finds you well. I am writing this to convey my regards for your new position at Stanford university.

    Though, its hard to digest the fact that you are leaving Windsor, I am extremely happy for your new beginnings at the top-notch university. Undoubtedly, you are the best tutor, I have come across so far and you deserve this.

    Attending your classes, is the best decision I have ever taken; they are exceptionally informative and engaging. There was a never a gloomy session delivered, I am astonished with your profound knowledge on computer programming languages. You have been great inspiration for me to excel in my career and constantly work on my technical skill-set.

    Recently, I have sent an acceptance message in LinkedIn platform; request to acknowledge. I urge you to stay in touch with me on these online networking sites. We can also meet-up in tech-community events held in Stanford every month on first Sundays.

    I wish you all the success for your future endeavours. Hope to see you soon.

    Regards,
    Sai

  76. Your manager is surveying employees’ opinions about commuting preferences. It is the company’s 10th year anniversary and your manager would like to offer a gift to all employees. She would like to know if the staff would prefer to receive a free underground parking pass for one year or a free public transit pass for one year.
    Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.
    • Option A: I would prefer a free underground parking pass for one year.
    Option B: I would prefer a free public transit pass for one year.

    Dear Mr Smith,

    It is very kind of you to offer such a gift to all employees. Of course, a choice is to be made by everyone individually as it depends on the type of transportation each of us uses. Personally I prefer a parking pass for the following reasons.

    Firstly, it would save me a lot of money as parking in Toronto, as we all know, is extremely expensive. Monthly pass for public underground parking costs approximately two to three hundred dollars! So this option would give me an opportunity to use my budget more effectively.

    Secondly, it would safe me a lot of time. Since it’s so expensive to park a car near our office, I have been using a public transportation to commute to work. As I live in Hamilton, it takes me around two hours one way, wether it’s only one hour by car.

    Considering the reasons above a free one year parking pass would be an amazing and life changing gift for me. However, if I were you, I would take everyone’s situation to account as this is very specific matter, and there is no common solution for everyone.

    Best Regards,
    Anastasiia Kalush.

  77. You have recently moved to another province and need your internet service set up. You chose the company you would like to go with and made an appointment. However, nobody arrived at the scheduled time.
    Write an email to the company in about 150-200 words. Your email should do the following things:
    • Explain the problem.
    • Tell them why you need internet service.
    Suggest what the company should do now.

    Dear Sir/Madam,

    I’m writing regarding my internet installation, which was supposed to happen this morning, however no workers showed up on the agreed time, and no one from your company has contacted me.

    I made an appointment on your website for Monday, August 26, 10:30 am at 24, Castlefield Dr, Hamilton, ON. After I waited for more than one hour I had to leave the house to pick up my daughter from her classes. Unfortunately, I did not receive any calls or messages from installers during that hour or afterwards.

    As I work remotely for the international company, I must have 24/7 internet connection to be able to do my job. This situation made me to postpone a very important meeting and my boss did not feel happy about it.

    The internet has to be set up tonight or tomorrow morning, the latest. Please contact me as soon as possible, so we can rearrange the time for installation. As the only way to contact your customer support is by email, I expect a quick response from your side. I hope you can understand how important this is to me and my job.

    Best Regards,
    Anastasiia Kalush.

  78. You work in a very big office. There is a popular and cheap restaurant in the building. The boss is thinking of removing the restaurant and replacing it with a childcare facility for the working parents in the office. You have been asked to respond to an opinion survey.
    Option A: I think we should keep the restaurant.
    Option B: I think we should replace the restaurant with a childcare facility.

    Thank you for including me to be a part of this crucial survey. I would like to weigh in on this matter and present my argument in the favour of keeping Shelly’s Kitchen, a restaurant that’s popular amongst the staff and many locals.

    I strongly believe that Shelly’s Kitchen should not be removed as it’s a source of lunch and evening snacks to many employees working in our esteemed organization. The daily lunch meals provided by the restaurant are not only cheap compared to other vendors but also delicious. I often enjoy the variety offered in their menu and a similar sentiment has been echoed by my peers as well.

    Furthermore, consuming food in the restaurant is time saving as most of us don’t have adequate meal preparation time in the morning. To add to this, a majority of our company’s employees are single and a childcare facility would be of no use to us for the time being. I understand the sentiment of working parents and empathize with them, but they too enjoy the sumptuous dishes offered by the restaurant.

    In conclusion, the existing restaurant is more beneficial for our employees due to the reasons mentioned above.

    1. Score 8. For a 9+, make sure you identify your main ideas in the introduction and reiterate them in the conclusion.

  79. You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
    State what problems you had with the food you ordered. Complain about the service. Describe how you want the restaurant to resolve the problem to your satisfaction.

    Dear Manager,

    I am writing this email to express my disappointment about the recent experience I had in your restaurant situated in Downtown, Toronto. I had made a reservation for two on 22nd October at 8 PM on the occasion of my wedding anniversary.

    After a recommendation from a friend, me and my wife were really looking forward to trying your signature ‘Pasta’, however we ended up leaving with a bitter taste in our mouths. Firstly, the pasta we received was uncooked and shabbily presented. I was shocked to see that a dish worth $100 was given to us on an unclean plate and did not match the description on your menu.

    Moreover, upon complaining about this to the server, we were not met with a positive response. Our server, Mike, was rude for no reason and did not let us voice our concerns. When I asked him to call the manager, he just abruptly walked away saying, “The manager is not available”.

    I request you to look into this matter and either provide us with a complimentary meal or kindly refund the sum of $135 in my original mode of payment.

    Yours sincerely,
    Sid

  80. Read the following information.
    You live in a small town of 10,000 people. A large green area in the centre of town is undeveloped. The city has sent out an opinion survey to see what residents would like to have built-in that area
    City Development Survey:
    Option A: Shopping Complex: This shopping mall would include restaurants, a large supermarket, and a movie theatre.
    Option B: Recreational Park: This park would include a sports complex, a large green area, and a small petting zoo.

    I strongly favor the decision to establish a place in the heart of the town rather than leaving it entirely as a forested area. In my view, Option B is preferable to the shopping complex.

    The shopping complex offers significant advantages in terms of convenience and flexibility. It provides access to essential amenities and food, while also expanding entertainment choices with its cinema and restaurant.

    My primary rationale for selecting Option B is the inclusion of a sports complex. Presently, students and young people must travel out of town for sporting activities due to the absence of nearby sports facilities. This lack of recreational opportunities has a negative impact on their lives.

    Additionally, both older individuals and young people enjoy going for walks, spending quality time in a natural setting, and gathering with family and friends. Wouldn’t a park provide these delights to them?

    Lastly, the addition of a zoo to the park would be immensely beneficial, especially for children. It would enable them to learn more about animals through direct interaction and observation.

    In conclusion, I believe that establishing a recreation park would be an appealing enhancement for the town, taking into account the reasons mentioned above.

  81. You were charged for items which you have not purchased at the local grocery shop.
    Write a letter to the manager of the grocery shop in about 150-200 words. Your email should do the following things:
    Describe the problem that you have faced,
    Explain the items you have purchased,
    Suggest what the manager should do to resolve it.

    Dear Manager,
    Hope this letter finds you well. I am writing this letter to express my extreme disappointment while visiting your store yesterday.
    Myself Dhruvil Patel, I have visited your store on 23rd October 2023 and I appreciate the variety choices you have in store for all types of grocery, I would say it’s one stop shop, however, I dissatisfied on the last point of purchase. After returning home, I have found out that I was charged for a bag of rice which I have not purchased.
    According to purchase, I have bought 1 kg tomatoes, 2 bags of chips and 1 pk of ketchup. But I have charged for 5 items including a bag of rice. Because of that, I have to go back to store again and explain the situation which took almost 2 hours to complete refund process. Additionally, I had to wait in lineup which is another big reason of dissatisfaction.
    I request you to get regulated scanner with counter in POS to resolve the issue as, manual entry will continues making error in billing which will spoil the precious time of all customers as well as for staffs.
    I would love to visit the store again for my regular purchases and hope the issue will be resolved by that time.
    Regards,
    Dhruv Ptl

    can you please add some suggestions to improve the band score.

  82. Please evaluate below task for celpip.
    You and your neighbors have been receiving a lot of junk mail. You spoke to the mailman about this problem, but were told to contact the regional post office.
    Write an email to the manager of the regional post office in about 150-200 words. Your email should do the following things:
    1.State the problem you have with the unwanted junk mail
    2.Complain about the problem.
    3.Describe how you want this issue to be solved.

    Answer.k
    Dear Manager,
    I hope this email finds you well. I am writing this email to express the concern that lately, I and my neighbors are having plenty of unnecessary mails.
    My name is Dhruvil Patel, I have been living in the region of peel from last 5 years. We are facing a problem with the junk mails which contains inordinate amount of advertising materials, promotional catalogue, brochures, etc. Receiving a variety of mails is not the inherently negative; nevertheless, sometimes it can get very exhausting, particularly when you are (expecting an important) Letter to be mailed. I have tried to justify the issue to the postman of this area but he guided us to contact the regional post office.
    We would like to inform you about an issue that has arisen due to an influx of the junk mails. I had been expecting a package from my workplace containing some important items however, it was unable to be delivered to my mailbox as it was out of space. Therefore, I kindly request to you that please take the necessary steps to address these issues and cease the delivery of such unwanted mails.
    Hope you will look forward to resolve the issue as soon as possible.
    Regards,
    Dhruvil Patel

  83. Dear manager,
    I hope this email finds you well. I am writing dissatisfactory email for the service being promised to me while renting the car from your company.
    Myself Dhruvil Patel, I have rented BMW X3 from your company a month before for 3 months as I was planning to go on tour. BMW X3 is the best car I have found for the comfortable driving for long trip. Even I became fan of the performance it has given while using for first two weeks. All of a sudden, air-conditioning stop working in middle of my trip. Ever since the car has no air-conditioning, however, the cooling fan is working fine. As per the service offered to me while renting car, they have said mechanic will come to the place if car finds any mechanical issues, because of that reason I am trying to call your company to resolve this issue and get it fixed. But nobody is giving proper response.
    I would like to request you to send a technician to fix the air-conditioning as it’s hot weather out here. I have already submitted repair application with the detail of the place to your website so it will be easier to locate us and send help.
    I am forward for your good response and compensation for the issues I had to face.
    Regards,
    Dhruvil Patel

  84. Evaluate Task 1 Please:
    Dear Jack,

    I am writing to express my disappointment and frustration with the recent experience that I had in your apartment and to bring to your attention the several issues that I encountered with the new neighbors.

    To begin with, I have been living in your apartment for the past two years and never faced any kind of issue. But recently since the new neighbors came, it is almost impossible for me to live here. They always play loud music and do dance rehearsal sessions till late nights, which causes sleepless nights for me.

    In addition, I have tried a couple of things to avoid the loud noise coming to my house. I closed all the doors very tightly and put the curtains over the windows, but that did not even help me. Given that, I have already requested them to lower the volume of music, but they are ignoring me all the time.

    Considering the above, I am pleading with you to start warning them for the sake of my mental and physical health. In case that will not help, I will advise you to take some legal action against them.

    I am looking forward to your positive response.

    Yours Faithfully,
    Jose

  85. After witnessing an accident, the police have asked you to write a report describing
    what you saw,
    who was involved,
    the road conditions, and who you feel was responsible.

    Dear Officer,

    I’m writing this email to provide the details about the incident that was happened at the intersection of Steels Ave. and McDavid road, since I have witnessed it.

    I was driving back from my work and when I approached near the location where the accident occurred, I saw a white pickup truck slamming into the black SUV. The SUV was taking left turn while that truck was going straight.

    There were 4 passengers in both of the vehicles, 3 in SUV and 1 in truck. Truck’s driver escaped with minor bruises; however, a person sitting on the other car’s front passenger seat had some severe injuries.

    As far as I have noticed, it was the bright sunny day and the road was dry enough for vehicles to make good traction. Therefore, I believe that the driver of the white truck seems to be at fault because he was driving fast and failed to stop when the lights turned red, resulting in collision.

    I hope the information I have provided would be helpful to solve the case. If you need to know anything else, I will be very pleased to assist.

    Regards,

    Satvir

  86. Your local community is putting on an art show and is a little unsure about displaying some of the submissions. In an effort to resolve their internal dispute, they have decided to survey the community. They’ve asked you to identify and explain your preference for two options:
    Option A: Censor the artwork
    Option B: Do not censor the artwork

    I believe that the artwork should not be censored because it could demotivate the artists and the exhibition would be unsuccessful due to less spectators.

    The art show mainly has the purpose of bringing awareness about human rights. In order to present it efficiently, artists have devoted their precious time in researching about it and putting their work into practice. Therefore, banning their submitted art would be unfair because they may feel that their talent does not values enough, resulting in being demoralized. In addition, they would avoid addressing such issues, further into their profession.

    Moreover, community’s show of arts is getting popular among individuals due to its primary topic of human rights. Thus, eliminating piece of arts related to that could result in audience’s lack of interest in it. Consequently, this art show could flop and society’s management would be in financial loss. Additionally, some viewer may feel dismayed upon missing art of their interest at the show, since some of those art-pieces were added in the promotional advertisements.

    Conclusively, to keep artists motivated for raising such issues and making the event successful I would prefer not to censor the controversial art.

  87. Please evaluate the Writing Task 1:

    Dear Jack,

    I am writing to let you know I am planning to go to vacation this summer, and to invite you for the vacation.

    First of all, It is been ages now, when we all friends have had spent the time together. So now I am planning to go to some hill station this time. How about Manali? Jane and Jose are also very excited for the Manali. Let me know what do you think.

    Secondly, We are planning to spend one day at Kullu and other two days in Manali. At this time, Manali will have the pleasant weather so it is the best time to enjoy all the activities available there. I am very eager to enjoy the activities like Trekking, Rafting and so on.

    Lastly, I would like you to join us for this vacation. I assure you that this will the best memories that we are going to have on this vacation. Let me know your thoughts, so that I can book the tickets at the earliest to avoid the last minute rush.

    I am eagerly waiting for your response.

    With warm wishes,
    Garry

  88. Task 1
    Dear Manager,
    I am James, and my recent visit to your renowned restaurant, El Classico Cuisine, with my wife left me compelled to share our experience. After meticulously planning for months, we secured a reservation for our tenth wedding anniversary.
    Despite our punctuality, we were disheartened to wait nearly 30 minutes for our reserved table. It appeared there had been a double booking, an understandable mishap. Our patience waned as we eagerly awaited the arrival of our server, a wait that extended for an additional 20 minutes. However, our dismay reached its peak when the food brought to our table did not align with our order. My wife, anticipating beef bourguignon, was served pork tenderloin instead. Regrettably, the server’s response lacked an apology, leaving us feeling disrespected.
    To address these issues constructively, I offer two suggestions. Firstly, consider conducting etiquette and hospitality training for your service staff, perhaps in the form of a refresher course. Secondly, I recommend augmenting your staffing levels to prevent overburdening your team. Inadequate staffing can lead to service lapses, leaving detrimental effect in reputation.
    Feel free to contact me should you wish to further discuss our experience.
    Sincerely,
    James Bond

  89. Task 2
    You work in a small office. The boss wants to reduce vacation time by two days but send everyone in the office to a nice beachside hotel for 4 days of job training. Some of the staff are very happy with this idea. Others are upset. The boss asked you to respond to an opinion survey.

    Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about
    150-200 words.
    * Option A: I think we should keep our vacation time instead of going to the training.
    * Option B: I think we should do the training and cut back our vacation time.

    Dear Sir/Madam,



    Thank you for including me in the opinion survey regarding your proposal to join the job training at the expense of vacation time. Even though I have to shrink my holiday plans, I still think it is a great opportunity that we cannot miss. 



    Firstly, let me express my gratitude for your choice of location for this occasion. The beach house itself sets the holiday mood and can relieve the tension for those who might feel a bit stressed with vacation time cut back. I think not only will we enjoy the training, but we will request one more upon completion of this one. 



    Secondly, the crash course on the new customer management system is long-awaited and is desperately needed for our small team. As our day-to-day operations are based on accurate and quick data about our clients, I strongly believe that this 4-day learning session will boost our team’s ability and bring results in the coming quarter.



    Finally, I would like to suggest to round up our training with a small teambuilding event. I have some ideas on how to organize it and have a small selection of team-building activities that we will all enjoy.



    I am looking forward to this chance to improve my skills and will do my best to support you with this initiative. 



    Best regards,

    Stacy.


  90. Task 1.
    You are making a plan for a summer vacation. You are interested in several tour options you found online while browsing.

    * Your email should do the following things:
    * Tell the travel agency where you want to go
    * Describe what you are interested in
    * Ask about the cost and payment options

    Dear Sir/Madam,



    I am writing to you regarding my recent booking under the name Stacy (booking number 89590JIMD). Me and my family are visiting Krabi, Thailand for the first time, and I want to ensure we make the most out of our stay.



    I do not have much time to plan our trip, hence here I am asking for your helping hand. As we have two small children, 2 and 5 years old, the last thing we want to do is hike or do anything extreme. We are looking for something that would be exciting for adults and kids alike, such as island hopping tours, bus tours or kayaking if that is on the map for Krabi. My husband is dying to see James Bond Island, so if it’s not included in the island hopping package, we can arrange a separate trip just for that highlight. 



    Once you have an idea of how our time can be arranged, could you please send it my way (123@mail.com) coupled with the prices for each of the activities? Since you mentioned over the phone last week that we can pay for the hotel upon arrival, could we do the same for the activities?

I hope this is not too much trouble for you, and I am looking forward to hearing back. 


    Best regards,

    Serhii

  91. Dear Sir/ Madam,

    I am writing this email inquiring about some information that would help us to plan our trip efficiently.

    Our company will be organizing a tour for a group which includes students from different regions of the world, and we are considering to take them to the Luxe museum.

    Therefore, I would like to know that what exhibits are being presented at the museum. If you could provide me the details about them, whether the Luxe displays the traditional exhibits or the modern ones. Since we would be organizing two separate groups than we could divide our students into different pairs as per their preference.

    In addition, please also provide the timings of the openings and the closings for the upcoming week. One another thing, if there is any statutory holiday coming within the next week when the museum will be closed, please do not forget to mention that. Moreover, please let me know about the ticket prices for a group. If some discounted tickets were given to the groups, it would be great.

    I look forward to hearing back from you soon.

    Regards,
    Rajveer

  92. (Paternity Leave Survey)

    If the company wants the best-skillful workers to continue working with it them, It would be a great venture, if paternity leave to be implemented. It will not only benefit to the staff, but also to the company.

    Paternity leave is required when an employee’s wife reaches at the moment when she needs someone for mental support, so her husband can be there all the time. For instance, after delivery some women face the post delivery cognitive stress as her life alternates with a new family member’s addition, at that time, it is her husband who solely can assist her in the new environment’s adaptation.

    The paternity leave would be also suitable for the corporation because, once a worker’s responsibilities are increased, it would reduce their capability to deliver the best performance. Therefore, productivity of firm would decline, and the company have to be through losses. In order to get best out of such situation, allowing the workers to have the paternity leave would help them to return to their work with confidence and without worry, so that they can perform better.

    Due to the aforementioned reasons, facilitating employees enough time for family setup and for maintaining company’s service quality, paternity leave would be a felicitous effort.

  93. Thank you so much for including me in this survey regarding school uniforms. In my opinion school uniforms are less important during study. It is useless for students, parents, and schools.
    Firstly, Students are required to be in a comfortable zone learning at school. They take the challenge of wearing school dress as an extra activity for them. Moreover, students are already stressed from books and assignments; attendance, timing, and lectures. Also, it’s big hectic for school-going parents.
    Secondly, as per school rules, students have to wear a uniform before going to school to show equality and punctuality. They spend a lot of time preparing their school dress. Most of the students were absent from school and lost their studies due to dirty school dress. Additionally, learning requires only concentration and study material; teacher support; and group study. As far as my concern. There is no connection between dress and education.
    To sum up, schools should remove uniform barriers and highly focus on student studies for learning. It will be helpful to growing our nation.
    176

  94. You live in a CELPIP TIP downtown there are some schools. Some of schools, using the internet in schools is getting more popular. Is this a positive or negative development?

    * Choose the option that you prefer in about Write about 150-200 words.

    – Option A: Positive Development
    – Option B: Negative Development

    task 2

    It is a technological era, the Internet is beneficial for everyone especially for school kids because it’s helpful to teachers and students for learning and teaching. Moreover, it is supportive to enhance the student knowledge of students all over the world. On the other hand, it has some negative impact on teenagers.
    Firstly, a number of students usually use social media and they are showing interest in visual studies. In addition, Teachers prefer useful study material from the Internet. Also, share the links for learning at home in their free time such as during traveling, etc.
    Secondly, School management is facing a big challenge in technology awareness. Teenagers must have an idea about internet usage or survive easily because everything is going on online, for instance, shopping, Education, and e-booking; e-banking. Students must acquire all things.
    To sum up, Nowadays everyone wants to meet the global challenges. Therefore, school students need to enhance their knowledge more to achieve their gaols. Schools should allow to internet for studies in the school or classroom.
    173 words

  95. City Development Survey
    You live in a small town of 10,000 people. A large green area in the centre of town is undeveloped. The city has sent out an opinion survey to see what residents would like to have built in that area.

    Option A: Shopping Complex: This shopping mall would include restaurants, a large supermarket, and a movie theatre.

    Option B: Recreational Park: This park would include a sports complex, a large green area, and a small petting zoo.

    A:Task 2

    Dear Sir,

    Thank you for including me in the survey regarding the development of the Central Park undeveloped area. I think both options are great, but I would incline a bit more in the direction of the shopping complex.

    As I have just moved here with my family from the big city, we still miss some of those traits that the big city has to offer. Our small town has only one big supermarket, which you still have to drive to for quite a bit, and there are just a handful of options for dining out. In the short term, we can live with that, but as we are planning to settle down here, it would be great to have a bit more variety within your reach. Plus, I am a big movie fan, so I cannot say “no” to the cinema.

    The second and more important point is what opportunity the shopping complex brings. Having a platform for growing a business is crucial for small towns like ours. It can attract more people to join our community and provide them with a chance to build their lives here without looking outwards. In this respect, the shopping complex is not merely a matter of entertainment but an essential step for the whole town.

    Overall, I think the shopping complex will drive progress for our small community and bring joy as well as opportunity for those who are seeking it.

    Best regards,
    Ethan

  96. Task 1
    You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.
    • State what problems you had with the food you ordered.
    • Complain about the service.
    • Describe how you want the restaurant to resolve the problem to your satisfaction

    Dear Sir,

    I am writing to you to complain about the recent visit to the restaurant that you manage. There were problems with my reservation, the food quality, as well as the service that one of the waiters did not care to provide.

    Two days ago, I was celebrating my wedding anniversary with my wife. For this occasion, I chose her favourite restaurant, which happened to be yours. But from the very start, things went wrong without any warning.

    Our reservation happened to be under the name Nathan, which was evidently registered wrong, as my name is Ethan. However, no matter how much I was trying to convince the hostess that it was, in fact, my reservation, she failed to take my word for the truth.

    When almost an hour later, we made our order, the waiter decided to give out the surprise I was planning and asked my wife whether the cake, which she had no idea about, should be served before or after the drinks.

    Finally, the steak that I was kindly presented was half raw, even though I explicitly asked to make sure it was well done. As a result, I was left to the mercy of hunger; the surprise for my wife was no longer one, and all we had to do was enjoy the wine, which, I must admit, was one of the finest I have ever tried.

    I do not hope to receive compensation for any of the ruined plans for the night or wine, but the cost of the meal that we had would be great to be reimbursed for.

    Best,
    Ethan.

  97. Question: you have been having problems with your computer. you took the computer to be repaired, but after being repaired, the computer doesn’t work well.

    Ask what happend at the shop
    Explain why you are not satisfied with your sevice
    describe what you want the manager to do

    Dear Shop Manager,

    I am writing this letter to bring to your attention that my computer is not repaired properly from your shopkeeper.

    I am a regular customer come to your shop. On last week, I brought my computer to your shop to fix volume control and along with graphics image is not visible.

    Given this fact, I would like to describe about the incident happened on your shop last evening. Yesterday morning, I received a call from your shop saying that you can take back your computer as it is fixed. I came to your shop to takeback my computer and paid the bill sum of amount $150 for the services. Once I return to home, I was shocked due to volume control issue persist.

    Moreover, Graphics image is getting displayed but it’s seeming to be scattered. I need to complete my project presentation by next week.

    I would request you to take back my computer from my home and please resolve both issue again and deliver to me within 3 business days.

    I hope you will consider my request and translating to prompt actions from your side. Your kind cooperation in this matter will be greatly appreciated.

    Regards,
    Sree

  98. Dear Hotel Managers,
    I am writing to ask for information regarding the room availability of two people for the upcoming month’s vacation. I particularly need to know about timing, rate; discount; exact location; food. All details would be a great full for me for making a final decision.
    Although I have visited your hotel. I have a little concerned that I will not spend the whole month. Please tell me about room availability, room size, charges; payment procedure. Can you recommend any other attractions that might help to make the vacation successful?
    I am wondering to know if you offer any further discount for new customer. How much discount would you offer please mention separately? In addition, I and my friend belong to a Muslim family we would prefer smoking-free rooms and halal food.
    Kindly send me all detail before Friday so that I can choose the best option to book. feel free to contact at 123-4555-555 or email me at abc123@gmail.com.

    Awaiting your prompt reply.
    Regards,
    Jeo.

    1. You have registered for a six-month computer training program at Sambro Community College. Therefore, you want to rent a room from the Sambro Housing Agency. Write an email telling them when you need the room, the type of room you would prefer, and the reason for your request.

      Dear Sir,
      I am writing to ask you regarding a tenant room at your college through an agency. Therefore, I will be studying in a computer training program that’s why I required a living space during study.
      Although my home is far away from college. Moreover, I belong to a middle-class family my father is unable to afford my traveling expense on a regular basis. With this in mind, I would prefer a shared room. Can you recommend any other suggestions that might help me? The nearer the better.
      I am wondering if you offer any additional discounts for being a student. Please let me know the accommodation amount and room size.
      I look forward to your reply.
      Yours Sincerely,
      Jet.
      170 words

  99. Thank you to the government for devising means to continuously develop our small town, Whitby. Although some residents may argue that shopping complex would be beneficial, from my view point constructing a recreational zone would be better for the community. It will instil healthy habit and create a social circle.

    Firstly, considering the major population consist of younger generation, it is imperative to introduce them with healthy atmosphere from the early age. To begin with, they can utilise the sports complex which conduct classes such as boxing, indoor staking and aerobics for building stamina and muscle. Additionally, the family can bask in the sun , go out for picnic in the large open green park considering the summer time is short lived here in Canada. Moreover, with the industrial development happening around the town, the green landscape will have incremental impact on our well being by reducing the pollution.

    Furthermore, a petting zoo would be used to organise events about the different habitant style of animals. Thereby, creating a social community where mind like individuals can share ideas, information and plan trips together in future.

    To conclude, the recreational park will be a better choice when compared to shopping complex. I eagerly await the final decision of the city development.

    To Whom it may concern,

    My name is Priyanka. I visited the prestigious restaurant – Bellona, located at Yonge street based on the google reviews. But via this correspondence i would like to express my profound disappointment about the quality of the food served.

    My friend and I ordered spinach lasagna and a pizza. The spinach in the dish had pungent smell and tasted terrible. In addition to this, the pizza had milk based cheese where we specifically mentioned about the dietary requirement i.e, vegan. Moreover, when we approached the server about the dreadful experience, he denied to be his fault and made an unpleasant remark. The behaviour of the staff caught me off guard. To add to the overall dismay, absence of the managerial presence made us feel unheard and neglected.

    Considering the goodwill of the restaurant, I request you to take appropriate action against the server for his inability to provide excellent customer service. Additionally, ensure well-trained staff or senior management is available to take genuine feedback from the customers.

    Looking forward for a positive response from your end in this matter.

    Regards,
    Priyanka

    1. Task 2 -Score 8 – You’re making a suggestion, so use the second conditional throughout.
      Task 1 – Score 7

  100. Priyanka Agarwal

    Task 1
    Dear Manager,

    I am writing this correspondence to express my profound disappointment regarding the persistent parking issue faced by us at the Square One shopping complex located in Mississauga.

    My family and I are frequent visitor at your mall. The grandeur of the complex is throughly enjoyed by everyone in my family. Specifically, the entertainment zone is a go to place for my daughter. But unfortunately, recent unavailability of ample parking space has added to our dismay. Additionally, even if there are few spots available, the security at the gate denies entry. This unsatisfactory behavior of the staff has caught me off guard.

    Currently, we have to park our car at a paid parking ground which is located a mile away from the mall entrance. In addition to this, walking all through from the parking to the mall carrying a toddler in my arm makes it distressing.

    Given the mall’s esteemed reputation, I would like you to take immediate action to provide additional parking space, specially for frequent visitors like us. I am looking forward for a positive response from your end on this issue.

    Sincerely ,
    Sweta

    Task 2
    Employee welfare is the biggest treasure for a company. I express my gratitude for including me in the survey regarding the childcare facility in the office. Although some employees may argue to continue with the restaurant, I firmly believe replacing it with childcare would have significant benefits to the working parents. It will instil trust, confidence and longevity of their tenure at the workplace.

    In my viewpoint, this will have a valuable impact on the company’s reputation. Establishing a facility will be an accepted change for mothers who struggle between their personal and professional commitments. Nevertheless, it will be cumbersome to find another pocket friendly food joint nearby, this cannot be weighed with the incremental advantages the company will gain by providing childcare support.

    Generally, the parents juggle between finding a good daycare at close proximity of the office and expenses associated with it. If the company provides an in-house child care zone it will be a relief for them which can be channelised on their productivity at the work.

    In conclusion, the advantages of a childcare outweigh those of a present restaurant . I eagerly await the final decision of the club and wholeheartedly support to this cause.

  101. Could you pls score this?
    Read the following information.
    You saw a car accident. Now you have been asked to write a report for the police describing the scene.

    Write an email to the police in about 150-200 words. Your email should do the following things:
    • Explain when and where you saw the accident.
    • Describe the road conditions, what you saw, and how many people and vehicles were involved.
    • Explain who you feel was responsible and why.

    Hello sir,

    I am writing to draw your attention on the accident happened just an hour back on Saint Laurent street today in the morning. I am witness of this horrible accident today. There were two cars involved make it happened. A car of brand BMW X7 was driven by a 17 year drunk adult met and accident with parked car near the Old Port park. the Car is badly damaged that the front bumper and fender is totally broken. windshield has big crack and front bonnet is bent.

    This life threatening accident resulted in huge traffics issue. three people is in critical condition and hospitalized on urgent basis and two were found dead on the spot. Road condition is very bad that it is not possible to take it on use until it get repaired. there is no traffic control staff at this moment who can undertake the situation.

    I personally feel that it depicts poor parenting to their child and there should be strict action against this. This is third incident in city within a month. I hope Police and city authority will take steps against this.

    your sincerely,
    Ajay

  102. Priyanka Agarwal

    Task 1

    Dear Store Manager,

    I am writing this correspondence to express my profound disappointment regarding the regrettable purchase of tea cups from the Walmart, Square one store.

    On December 17, 2023 , I acquired a set of six tea cups which was crafted in China for $110. I was filled with excitement as I intended to present this to my sister, Kelly , to embark her first Christmas in Canada. Given the store’s esteemed reputation, I presumed that all products underwent rigorous quality checks. But unfortunately, upon returning home, I discovered that two of the six cups were defective. Specifically, the handle had cracks, and one cup was completely shattered into pieces. Furthermore, the following day when I approached the sales agent , he denied to refund or exchange the item, despite the item being within the return policy guideline. The staff’s unsatisfactory behavior caught me off guard.

    As a measure for keeping up the goodwill, I would request you to deliver the exact item to my billing address. Additionally, I would greatly appreciate a discount voucher for future use. I eagerly await a positive response from your end regarding this matter.

    Yours Sincerely,
    Jenny

    Task 2

    Engaging in the act of reading serves as a means of self-education. I express my gratitude for including me in the survey regarding development of the empty space. Although, some members may argue on using it as a conference hall. I firmly believe, Library will bring about numerous long-term benefits to our community. It will instil the habit of reading and foster social gatherings.

    From my perspective, a library will be beneficial for all ages group as compared to conference hall catering to a small section. In this digital era, it is crucial to preserve the tradition of reading physical book. This will have a significant impact on the younger generation. Moreover, it can be accessed by non members, providing reachability. The balmy atmosphere of a library filled with books can re-introduce the reading habit to the community.

    Additionally, from the revenue generated can be utilised to stock up on books which can be utilised by the reading club. The club will promote positive mental health and act as a means of social gathering within the neighbourhood.

    In conclusion, the advantages of a library outweigh those of a conference hall. I eagerly await the final decision of the club and wholeheartedly support to this cause.

  103. You’re experiencing problems with your heating and hot water. Write an email to your landlord, Draw his attention to the failure his attempts to resolve the problem, express your concerns about the low temperatures, and suggest a solution.

    Dear Sir,

    I hope you’re doing well. I am writing this letter to express my concern regarding our apartment. It’s been a long time, me and my roommates are facing difficulties due to hot water and sometimes heating problems too. Our apartment number is 330, and it’s 8411 street road. We are really stressed with these situations happening everyday and going through tough times.

    Primarily, my purpose for this letter is to get the heater solved as early as possible. After spring, we have been facing this issue. Moreover, even though the temperature is -30 outside but inside our house, it’s always +10. We tried to contact the site manager, but whenever the maintenance guy comes to sort it out, it only works sometimes. Most days, we bathed in cold water for the whole fall period.

    However, please have a look into it. Our neighbor was generous to us, as they had shared some portable heaters with us. We are tired of this every day. I would like an alternative now if you can provide us a vacant place till the time our apartment heater gets solved.

    I really appreciate your help. Looking forward to hearing from you.

    Yours faithfully,
    Raj Chandresh Kapadia.

    Your city manager is trying to resolve some transportation infrastructure issues. He needs to decide whether to increase the number of bus stops and thereby reduce the distance between them or increase the number of buses and thereby their availability through the night. Th city has sent you an opinion survey asking you to identify and explain your preference for:

    Option A: less distance between bus stops

    Option B: more busses during the night

    Dear Sir,
    I hope you’re doing well. Thank you very much for considering me in an opinion survey of transportation for our city. In my personal view, If we increase the bus stop in order to lesser down distance it would be great, as it will be more favorable for all passengers.

    Firstly, the distance right now it’s far away from my home. I always use public transport; sometimes it’s really stressful for me to walk for 20 minutes to get the bus. Secondly, the college pass by the road, so the bus is fully occupied often. Me and my neighbors, people living around face the same issue of walking time.

    Furthermore, it’s tough for us to walk during fall because of the heavy snow. Keeping closer bus stops would be beneficial to every passenger in managing their time and work effectively. Citizens would be really grateful for having bus stops closer to their houses.

    I hope my opinion is more meaningful based on the current situation, and other respondents feel the same too. Nevertheless, I will agree with your final decision. Looking forward to hearing from you.

    Regards,
    Raj Kapadia.

  104. Last week you had travelled in a domestic airline due to some business. You did not had a good experience with that airline. The discontentment, due to the poor service, made you complain about the airline.
    Write an email to the Airline in about 150-200 words. Your email should do the following things:

    Problems faced by regular passengers
    Complain about the poor service

    Dear Sir/Madam,

    I am writing this letter concerning my recent experience with your airline. On January 17, 2023, I travelled to Vancouver from Toronto on Air Canada EX 100.

    Upon entering the plane, there was a foul smell and the aisle was disorganized and unclean. In addition to this, the washroom lacked basic water supply and the tissue papers were missing, which made the entire trip uncomfortable for the passengers onboard. Despite repeatedly complaining to the airhostess about the service, she did not pay much attention to the distress of the passengers.

    Furthermore, upon landing at our destination, we were informed that our baggage has been re-routed and would result in delay for about 2 days. After discussing with fellow passenger, we came to the conclusion that the service of Air Canada has detoriated over the years. The unpleasant experience makes us wonder if we should use the service of Air Canada in the future. The overall experience was underwhelming and did not meet the standard of the price we paid for the fare.

    I would appreciate if you could positively take the feedback and offer us enchanting journey in the future. I look forward to receiving a response from your end.

    Regards,
    Tina

    Your city is planning to ban public smoking. The city has sent out an opinion survey to see what residents think about it.

    Option A: Smoking should be banned in public places.
    Option B: Smoking should not be banned in public places.

    Dear Sir/Madam,

    I would like to express my appreciation for including me in the survey regarding ban of smoking in public places. From my perspective, smokers must not be allowed to use cigarettes in public places.

    Firstly, it is widely acknowledged that smoking poses a significant threat to one’s health. If the city council permit the usage of cigarette outside of the personal space of an individual , it will send an unimpressive message to the society about promoting unhealthy habits. This is particularly concerning for the young-aged people who may be lured and indulge itself in the prohibited practice.

    Secondly, non-smokers would indirectly be inhaling the poisonous smoke, especially in enclosed space such as restaurant, shopping complexes. Moreover, the smoke from the cigarette contains high level of toxicity which would increase the air pollution within the city.

    In conclusion, implementing a ban on smoking in public areas would bestow considerable advantages. I anxiously await the final decision of the city council and wholeheartedly endorse this cause.

  105. Could you pls score this?
    Read the following information.
    You saw a car accident. Now you have been asked to write a report for the police describing the scene.

    Write an email to the police in about 150-200 words. Your email should do the following things:
    • Explain when and where you saw the accident.
    • Describe the road conditions, what you saw, and how many people and vehicles were involved.
    • Explain who you feel was responsible and why.

    Dear Police Officer,
    I was a witness to a car accident that just happened this morning. I was at Kingston bus station and saw two cars run into each other at the intersection.
    The road is full of traffic at that time, and the red sedan that going straight is clearly running a red light. The accident is really bad and I saw the two people in the red sedan hurt their heads and their shoulders were bleeding, there were children in the blue van that they ran into and I could not see how they were doing because the car window had been tinted, the woman that driving the blue van seemed ok.
    I think the man driving the red sedan is clearly responsible for this car accident because he ignored the red light while driving. But I think you should talk to other witnesses to have a broader picture of this scene and get more information from different angles.
    Please let me know if you need anything else.

    Thanks,
    Yiming

  106. You have been having problems with your computer. You took the computer to be repaired, but after being repaired, the computer doesn’t work well.
    Write an email to the manager of the computer shop in about 150-200 words. Your email should do the following things: Ask what happened at the shop. Explain why you are not satisfied with the service. Describe what you want the manager to do.

    Dear Sir/Madam,

    I am writing this letter concerning the persistent issue with my computer. On January 10,2023, I had repaired my computer, HP 200C from your shop located at Erin Mills Town Center, Mississauga.

    According to the technician, the battery life had expired and required a replacement which was duly done at your shop. However, the battery is dead again after just one week, due to which I am unable to operate the computer. This is particularly concerning as I have an upcoming project deadline that must be met; failing to do so would result in poor grade at my university.

    I am extremely dissatisfied with the service provided, as I believe the root cause of the issue was not properly diagnosed and repaired. I request you to look into the matter urgently and send a technician to my home address to resolve the issue. Additionally, provide a temporary computer to compensate for loss of time suffered by me due to inadequate resolution.

    Looking for a prompt response and an effective remedy from your end.

    Regards,
    Priyanka

  107. Hi Angela
    Can you please rate my writings

    Task 1:

    Dear Sir,
    I am writing to request you about the information of the Museum like Exhibits, opening timing and prices for the group of friend students coming to visit later next month.

    They are coming to this country for the first time and all of them are teenagers, so I would like to ask you if there is any engaging programs or tasks for them when they visit the Museum.

    I have been there couple of times, so I know it won’t be possible to cover up all the things in the museum but as they are going to stay in the city for almost 2 months, I wanted to request for any bulk discount or a monthly pass which will definitely help them to learn about it.

    I look forward to your reply.

    Yours sincerely,
    Ashok DY

    Task 2:

    Dear Mr.Alexey,
    First of all, thanks for considering my inputs towards the employee retention program. I would be glad to shoot out my opinion.

    As a, to be dad, I would definitely vote for Paternity leaves, I have a solid reason for this and assuming that will convince to consider my point strongly.

    Paternity time is the most wonderful time of everyones lives, it is also equally stressful and pressurized, so giving some additional work day offs will help people enjoy the paternal period and that will increase the trust and empathy towards the company which will make them to continue in the organization for longer tenure.

    Work life balance is something everyone should give first priority, so if the company is prioritizing the employee’s parental period and allowing to take additional work off will be a huge benefit for the parents and that will in turn make them stay longer in the office and enjoy their wonderful family time during paternity

    Regards,
    Ashok DY

  108. Please provide feedback

    Your local community is putting on an art show and is a little unsure about displaying some of the submissions. In an effort to resolve their internal dispute, they have decided to survey the community. They’ve asked you to identify and explain your preference for two options:

    Option A: Censor the artwork

    Option B: Do not censor the artwork

    I express my gratitude for including me in the survey regarding the act of censoring the artwork in the upcoming event at our community center in Mississauga. In my viewpoint, artwork displays imagination of the artist and should not be subject to censorship.

    To commence with, art is a form of showcasing ideas and creativity by an artist whose only asset is their craft. I so believe, censoring their craft would limit the opportunities for the creator to display their talent in the show. Nevertheless, we can segregate the event into categories to make it more family-friendly.

    In addition to this, if we discriminate based on the factor which qualify for censorship, it could have a detrimental effect on the event. We can end up having limited artists to perform or display their skill. Furthermore, it could send an unimpressive message to the community about the orthodox view of the committee responsible for making this decision.

    To conclude, showcasing the different form of skill would bestow positive outcome. I eagerly await the final decision of the community and whole heartedly endorse the result.

  109. Priyanka Agarwal

    Your city manager is trying to resolve some transportation infrastructure issues. He needs to decide whether to increase the number of bus stops and thereby reduce the distance between them or increase the number of buses and thereby their availability through the night. Th city has sent you an opinion survey asking you to identify and explain your preference for:

    Option A: less distance between bus stops

    Option B: more busses during the night

    Thank you for including me in the survey regarding the improvement of transportation in our city, Mississauga. In my opinion, additional number of buses during the nighttime would have significant benefits as compared to bus stops.

    To begin with, our city is densely populated with international students who often have to work shifts to make their end meets. An increase in connectivity during the night would expand there opportunities to take up jobs at farthest distance. Furthermore, night jobs tend to offer higher pay rate as compared to day jobs, which would help them to sustain their living cost.

    Secondly, the only mode of commute for the new immigrants is public transport. In addition to this, winter is rough and longest in our city. It would be a game changer, for newcomers or public, who are not able to afford a car in their initial months in Canada, if we increase the frequency of buses at night. The incremental fleet of buses at night would give them comfort to commute around the city in an ease.

    In conclusion, an increase in buses at night would have great advantages. I eagerly await the final decision of the city and fully support this cause.

    1. Hi, can you please rate my writing task. Thankyou

      Buses play a vital role in day-to-day life as everyone uses them to commute and are the primary source of transportation. According to my opinion, the city should increase the number of buses and run them through the night because it will have a lot of benefits for the residents.

      Firstly, masses who have night shifts and students who have classes late at night will get a lot of help because of late-night public transport. In addition, I sometimes also work late at night and have to take a taxi just because there are no buses. Furthermore, it will also be safe for the citizens as they don’t have to walk on the streets to get home.

      Secondly, if we have more buses then people don’t have to wait longer because of our city population most of the buses are full. An increase in the number of buses will be more convenient because everyone can travel more comfortably, especially elderly people.

      In conclusion, I think that having more bus stops is a great idea, however getting night transit is a better option. I hope my opinion will help the city transport to take the right decision.

  110. Dear company survey team,
    Thank you for taking the time to consider our opinion about this matter. In my view, we should have paternity leave, and my reasons are described below.
    Firstly, having a newborn is an adjustment for everyone in the family, not only for the mother as we commonly thought. Although grandparents might take the lead in some chores at home, the father also needs to get used to the new routine. Secondly, it is extremely important that the father is off from work in the first weeks after the birth date, so not only can he help the mother who recovers from labor, but also be in charge of some tasks. For example, go grocery shopping, clean the house, and look after other kids or pets.
    Once again, I firmly believe paternity leave will be a huge achievement for the employees, and I appreciate you asking for our view on this matter. I am sure the company will make the best decision for its employees.

    Sincerely,
    Ana Silva

  111. Dear Canadian Museum of Nature team,
    I hope this email finds you well.
    My name is Ana Carolina, and I work as a researcher at the University of Ottawa. I am contacting you because we are accepting about 30 international students for a short-term visit in the next months, and one of the scheduled activities is to visit a museum here in Ottawa. As I am in charge of this, I need more information to plan ahead the date and time of our trip.
    Firstly, I would like to know the opening times during the next fall, more specifically in October. Additionally, could you give me information about ticket prices, and whether the museum has any special discount for students or for groups. Secondly, is there any special exhibition ongoing? On my last visit with my family, there was a butterfly exhibition quite interesting.

    Thank you in advance. I have no doubts it will be a wonderful experience for the students.
    I am looking forward to hearing back from you.

    Sincerely,
    Ana Carolina Silva

  112. Your company is struggling with employee retention and is considering implementing either paternity leave or a shorter work day to increase the loyalty of its highly-skilled workforce. It has sent you a survey asking you to identify and explain your preference for:

    Option A – paternity leave

    Option B – shorter workdays

    Thank you for including me in the survey for Paternity leave policy. In my opinion, paternity leave would have a potential in winning employee’s loyalty as compared to shorter workdays.

    Firstly, In the initial phase of parenthood, both partners are emotionally and physically drowned with the new phase of life. New parent, have thousand of problem and challenges to deal it. The introduction of paternity leave, would leave an impressive impact on the father and his family about the company. Moreover, this would help him lower his anxiety from juggling with the personal and professional commitment.

    Secondly, this policy would be a revolutionary change on the mindset of employees within the company. Generally, workers are anguished, for the non-availability of special leave under these circumstances. In addition to this, the feeling not been able to contribute to his new born would have drastic impact on the performance at work. The polciy would be a breakthrough for showing affection to the other gender. Furthermore, it would have overwhelming response from the employees on their loyalty with the company, thereby, reducing the attrition rate.

    To conclude, introduction of paternity leave would have a increasingly positive impact on the company’s future objective.

  113. You’re experiencing problems with your heating and hot water. Write an email to your landlord, Draw his attention to the failure his attempts to resolve the problem, express your concerns about the low temperatures, and suggest a solution.

    Dear Mr Wu,

    I am writing this e-mail regarding a persistent issue of heating and hot water at our rented apartment.

    About two week back, the heating system of the entire unit unexpectedly stopped functioning. Currently, the temperature outside, here in Mississauga, is around 20″C, it had become increasingly challenging to cope with the temperature inside the apartment. Furthermore, Bed of nails, the hot water supply has stopped in both the kitchen and bathroom taps. As a student, it has taken a toll on my health and my immunity has gone down due to constant exposure of cold wind and water.

    Although, as a temporary solution, the heating system has been fixed by the local electrician but it needs to be replaced immediately. According to his observation, the heating device inside the furnace is worn out and is causing the problem. And replacing the device would resolve the issue with the hot water supply as well.

    Thank you for your co-operation. Expecting a quick response from your end to resolve the matter which has an impact on my health and well-being.

    Regards,
    Jasmine

  114. Priyanka Agarwal

    The new cheque book you ordered from your bank hasn’t arrived. It’s three weeks late! Write an email to your bank manager. In your email, complain about the bad service, explain how you paid, and ask what he can do.

    Dear Mr Goyal,

    I am writting this email to express my concern about the service provided by CIBC bank – located at Erin town Center. A month back, i had placed an order for a cheque book for my chequing account #0045. Eventhough,the representative assured it would be delivered within 15 days from the order received by the bank but i have not received any update as of today.

    This showcase a very unprofessional behvaiour from a reputed bank branch . It is hampering my business since i have lot of payments to make to this month. It’s the first time, in my last 10 years holding the account, I have experienced such a service at your center.

    I would request you to expedite my order (No 45893) and resolve the issue as soon as possible. If posting the cheque book takes additional days , I am fine to collect from the branch once available.

    Thank you for your understanding.Looking for a response from your end.

    Regards,
    Priyanka

  115. Dear Sir,

    My name is Vladislav, and I am writing this email to express my concern about problems with the heating and hot water. I know that you have been trying to resolve this issue, however, the problem has not been resolved and is outstanding, because I am still experiencing interruptions in heating and hot water.

    I would have not been so concerned if it happened when the weather was warm and sunny. However, when it is freezing outside it is extremely inconvenient to come back to a cold apartment, where the temperature is literally the same as outside and moreover to find out that the hot water supply is not available as well. Taking into account that our apartment building has no other heating options, and it is unsafe to use portable heating systems when one is not home, I believe that this problem is demanding urgent measures.

    Considering all the above mentioned, I can offer my help in solving this annoying problem. I can contact the management company of the apartment building and ask them to fix the water and heating issues. They usually take measures really fast and I hope they could assist with my concern as soon as possible.

    Thank you for your consideration, and I look forward to hearing from you.

    Kind regards,
    Vladislav

  116. Nicholas Short

    TASK 2

    In the past few years, there has been an exponential increase in population due to Canada incentivizing the promise of a better life to immigrants. While some believe that the current system provides enough support, I firmly believe that some necessary programs could be added to benefit immigrants.

    In the grand scheme of things, people all around the world are deciding to become Canadian citizens benefiting the economic growth of the country. However, some people end up going back to their countries because they did not receive enough support from the government. Starting a new life in an unknown country is very scary and challenging; therefore, some specific strategies should be implemented to make this transition as smooth as possible. For instance, opening an online forum, where newcomers can share their experiences, support each other, and learn from past mistakes. In addition, helping immigrants find a job accordingly to their skill sets, would target a strong sense of belonging. Finally, creating ceremonies or events where people can socialize and interact, would ensure the well-being of the new citizens.

    All things considered, adding new strategies to help the immigrants in this challenging transition holds immense potential not only for the betterment of the immigrants but also, to ensure keep providing economic growth by settling permanently in the country

  117. Hello. Could you please check my writing?

    Task 1:
    Dear, Sir or Madam,
    I am writing to report about an accident, which happened with me when I was driving one of your rental car.
    I borrowed Toyota RAV 4 2017 on May 1st at your company in Brandon. One of your manager John Hart showed us the car, explained rules and policies of your company and gave us all necessary documents and keys.
    Unfortunately, on May 6th we had a small accident on Highway number 5, not to far from Carberry. When we were on a road, some animal ran across the street, I think it was a deer. That is why I lost control and drove to the side of
    After an accident, I called to the police and reported about this. Then, I checked my insurance and found it covered a minor accident.
    I apologies about this situation. I hope that my insurance will cover all the cost of repairing the car. Thank you for your understanding. If you have any questions, please give me a call or write an e-mail.
    Yours faithfully,
    Mary Jonson.

    Task 2:
    Some people believe that women better parents than men, while other think that men have a bigger potential to be better parents. I am particularly agree with first opinion. There are several reasons why I believe that generally women can be better parents than men.
    Firstly, women in their nature more sentimental, while men are more brutal by nature and often do not show their emotions. That is why women can understand children’s emotions and feelings better and give them more love and support.
    Secondly, I believe that women have special relationships with their babies which were building during pregnancy and nursing. Therefore mothers have maternal instinct while fathers need more time to build relationships with children.
    Finally, most women don’t mind to care kids and spent lots time with them, while men more worry about their careers and how to make their families feel safe and comfortable.
    These are my reasons to believe why women can be better parents than men.

  118. Hi Angela, can you please rate my writing? thanks

    Dear Mr. Smith,
    I hope you are doing well. I would like to introduce myself as a class teacher of 8th Grade Science subject in “Root Millennium School”. My students love to read your scientific books because not only your way of writing is concise, but it is easy to understand as well.
    On next Thursday, there is a Book fair being organized by my students in school premises in which your piece of writings shall surely be in limelight. Besides, I am planning to invite you as a chief guest in this event so that my students would not only get a chance to meet their favorite writer but also will try to learn some useful insights on importance of effective writing.
    Moreover, I would request you to give speech and throw some light on their most interesting topic i.e. “The speed of light” following with an engaging session like “Science Quiz” in which they will participate with keen interest and the winners will get exciting prices.
    I am hopeful that you will accept my invitation.

    Yours sincerely,
    Joe Will

  119. Last week you had travelled in a domestic airline due to some business. You did not had a good experience with that airline. The discontentment, due to the poor service, made you complain about the airline.
    Write an email to the Airline in about 150-200 words. Your email should do the following things:

    Problems faced by regular passengers
    Complain about the poor service

    To whom it may concern,
    My name is sagar, and I always had a pleasant experience in you airline, but I would like to draw your attention towards the bad experience I had in your airline in last flight on May 25th of this month.
    Firstly, I want to tell you that I was flying in business class, and at the time of lunch I had been told that they do not have enough business class food perhaps, they try to give me economy class food.
    Moreover, I noticed this problem is faced by multiple times by regular passengers too. I was talking with my friend about whole incident, and he had an same experience in your flight as he is a frequent flyer of your airline.
    I hope that you will look into this matter, and train your employees better for good customer service. Yours truly,
    Sagar

  120. Can you please rate my writing:
    Task 1:
    Dear Manager,
    I am writing to express my disappointment during my recently experience at ABC Restaurant on 4th May 2023. We was told to wait for 1 hour without any explanations even though we made a reservation at 7 and arrived on time. Finally, we had our table and ordered the food. The food came an hour hour later, and it was cold and dry. We had 3 servers who changed shifts during our dinner. None of them really served us as we were told to wait the whole time. One of the servers took back our food and did not serve us a new plate. Furthermore, they also got our drinks order wrong and did nothing to rectify. Finally, after 3 hours at the table without food and drinks, we had to leave empty stomach.

    I have been to your restaurant before, and it was a great experience that was why I came back. But yesterday was truly disappointing. I hope you can look into improving the service, and provide enough trainings to the servers to better serve customer.

    Thank you for reading my email.

    Unhappy customer,
    Namie

    Task 2
    A recreational park would be a better option because it provides a space for people of all ages to gather. A sports complex could provide children and adults bonding activities, at the same time encouraging active lifestyle. Studies have shown that large green space will increase happiness of the people living around it and provide many advantages for people who use the space. A small petting zoo has the potential for a fun outing for all ages, and educational opportunities for children. As we live in an increasing urban environment, most people will appreciate the experience they could have with animals. Studies also have shown that animals will decrease our stress level.

    While a shopping complex could be great boast to the economy, provide many employment, and attract people moving into the city, it could also create competitions for many of the locally-owned cafes and retails we currently have in out city. The city also have a large shopping complex, even though it is further away, it has served the city well for many years. Overall, a recreational park would serve the city residents better than a new shopping complex.

  121. Hi, Angela. Could you check please my tasks 1 and 2 and tell which score I could get?

    Task 1.
    Dear Mr. Smith,
    The purpose of my writing today is to inform you about an inconvenience that happened to me when I paid deposit.
    I stayed in Gull and Castle for 2 weeks since June 15. My room was bright and comfortable due to the large panoramic windows, the painting on the wall and the cozy furniture. I adored the breakfasts, which I had, especially bananas pancakes with strawberry sauce. My sincere thanks for amazing and memorable vacation.
    Unfortunately, when I came back home and checked my bank account, I found that deposit, which I paid for guesthouse, was charged twice. In my opinion, it happened because the Internet connection, when I made the payment, was poor, and I accidentally paid twice.
    I would appreciate if you could check your bank account to find my payment in order to check the authenticity of my letter. I hope you could help me to solve the problem and refund half deposit, which I paid, back.
    Thank you for your assistance in this matter.

    Yours sincerely,
    Oksana.

    Task 2
    Somebody thinks that local newspapers are not popular in present time, but I believe, that newspapers are still important and popular, especially in our town.
    As for me, newspapers should have more Local and International news for several reasons. Firstly, having more local news can help people better understand each other. We can learn more information about our area and discover new places or activities. For example, once, when I read a newspaper I found information about a new bookshop with used books. The shop owners are elderly people who do not use gadgets, that is why I could not find the same information online.
    Regarding international news, it is essential to know what is happening in the world, because it can affect our country as well. For instance, fires in neighboring countries can threaten the air quality in our country or may be the cause of increased prices for imported goods.
    Finally, thinking about all the people in our city, we should not forget about the seniors who still use newspapers to find information. That is why having more news in newspaper is better option for everybody.

  122. Hi Angela, could you please evaluate Task 1 writing?

    Dear CIBC manager

    I am a client of your bank since 2005 and I am writing this email to discuss about a loan I made in June last year. The exactly amount approved was 16.000,00 dollars and the payment schedule defined was monthly payments of 1000,00 dollars in 16 months, that 12 months have already paid.
    I currently have a business renting campervans in Vancouver, and I needed certain amount to repair some vehicles. In addiction, I had not had many customer at that time, for that reason part of the money have used for advertising.
    Since I opened this company I have been successfully reaching our goals, specially financially. However, last month an accident happened with two of our cars, which cause an expected expenses increase. Although my business is covered by an insurance, we had to pay in advance 100% of the bill and due to it, I am not able to pay the loan this month, but certainly I am able to pay it next month since I have claimed the amount for the insurance company and it was already approved.
    Thank you for your consideration and I look forward to your response.
    Regards,
    Lawrence

  123. Dear Sir/Madam,

    I’m writing this email to express my concern about the food we ordered last time at your restaurant on Feb 23rd 2023.

    We ordered two large pizzas, a cheesy garlic bread and a coke. Below are the highlighted problems we faced with the order:

    1. Once ordered, the food is served to us too late, which is after 45mins.
    2. Also, the pizza is too cold.
    3. Sadly, the garlic bread we ordered was a cheesy one, but we got the garlic bread without cheese.

    Since we have been to your restaurant many times, but haven’t had such a bad experience. So I would like to take this opportunity to highlight the issues with you to take necessary action on the concerns to avoid happening in the future.

    As we all know, you’re such a famous and reputed restaurant in town. We don’t want you to lose the quality of the food which you made earlier.

    Thanks for your consideration, and I look forward to hearing back from you.

    Sincerely,
    Arav S

  124. To whom it may concern,

    I am wriing this email to notify you about my recent dining experience at your restaurant, which i felt was not upto the restaurant standards. First of all, I had to wait almost half an hour to be seated even though i had a reservation. The salad which i ordered was stale and the visual presentation was appetiting.

    Moreover, Overall service was not good at all, i felt like the staff is not trained properly on how to serve the guest and the lady waiter who was serving our table was rude and unprofessional. When i wanted to speak with a supervisor she suddenly gave me a sassy look and told me she is not available.

    I believe the staff needs some more training and guidance on how importance a customer satisfaction is for a restaurant. Additionaly, I request if you can provide a some sort of compensation in my next visit.

    I hope you will take care of this issue and future experience will be great.

    Yours Faithfully,
    Rajat Patel

  125. Hello Angela, please evaluate below task 1 for celpip.

    Dear Manager,
    I am writing this email to complain about the low quality of service you provided on my last purchase from your website. I am Gizem and I am one of your loyal customers.
    I have purchased “Fundamental of Geological Engineering” , version 13th book. I ordered this book and specifically this edition because I have a final exam at my university before my graduation. This exam is very important to me and I will attend at end of the April.
    Firstly, when I placed the order of the book, delivery time is displayed 2 weeks after my purchasing. It was a wonderful new for me but unfortunately, I have waited for this book for one and a half months.
    When I received the book, I realized that it was the 11th edition which is not useful for my exam. I tried to reach customer service to express my feelings about this unexpected situation, but I couldn’t get an appropriate answer from the agent.
    I request you to send “Fundamental of Geological Engineering” , book 13th edition to me. I hope that you will consider the urgency of the situation.
    Appreciate your urgent help in the matter.
    Regards,
    Gizem

  126. Hello Angela please score celpip task 1

    Dear Sara,

    Belated happy birthday to you!

    Hopefully, you are in great spirits! Please accept my apologies for not being part of your birthday celebration, but I’m making up for it via this email; at least I hope so!

    On that day, when I was about to leave for your birthday event, I got a call from my neighbor saying that her son got injured while playing in the garden and she want me to take them to the hospital. I couldn’t deny it and did what was required in that situation. In such an emergency, I could not even ring you to tell you that I’m not coming.

    I’m hoping you will understand the matter and forgive me, However, In order to compensate for this, I have arranged a dance party at my place this Saturday at 8:00 pm. I have invited all our college friends to the party. Can’t wait to see you soon!

    Please accept my apologies once more!

    Best Regards,
    Ronak

  127. Hi, please could you help evaluate below task 1 and 2 Celpip.

    Task 1
    Dear Manager,

    I am writing this letter in regarding with the order that I did yesterday in you restaurant. I am a old customer in your restaurant.

    As I say, I ordered yesterday a pizza with specific ingredients. I am allergic to pepper and when I did the order a choose some ingredients to build my own pizza, but unfortunately things not happen the way I ask. My pizza came with pepper, and I would not be able to eat. I was starver and I had a bad surprise with that. I tried but if I had eaten bad things could been happen me because of my allergy. I tried to speak with your waitress, but the services were very bad.

    I believe your restaurant should be take more attention the way that waitress attend customer. However, I considered that your restaurant must have to do something for me, as I mention I am your customer for long time ago. I suggest you give me a coupon or a gift card with no limit date to spend in your restaurant, for example.

    I hope looking from you an answer about my situation.

    Sincerely,
    Vanda Domingos

    Task 2

    Cities with shopping complex are very attractive for communities and visitors as well.

    I considered that is important small towns have shopping mall because is more affordable for their community spend time there and turn things easier, for example, people do not need drive or take public transport to go to a mall. Unfortunately, in my city we need to drive or take the bus to go a mall or movie theatre. Is a small town and we do not have this attractive things near to us.

    On the other hand, restaurants and large supermarket give us more options when we are looking for different things or something specific and most of the time are concentrate in shopping mall as well. For example, for big brands is better have stores in these places because the impact will be large in different segments.

    In short, I believe when a town is coming out with large areas, is important take attention to create attractive places such as malls for communities.

  128. Hello Angela could you please review and comment on my CELPIP task 1 and task 2 and overall how much would be my score than you.

    Dear Manager,
    I am writing this email in regarding to the product which I have purchased at your department store few days back. I purchased a set of china tea cups but when I reached home and unpacked it unfortunately few tea cups were broken.

    I immediately took the receipt and rushed to the store, inorder to exchange the damaged goods with a new one but to my notice I was so shocked with the reckless behavior of your department staff and the way they responded to my situation, they totally refused to take back the tea cups and replace me with a new one even though I had the receipt for the purchased product. I am sorry to say this but, your staff lacks proper customer service and zero knowledge of how to handle such critical situations.

    Inorder to resolve this issue I would like you to compensate me with a new set of tea cups or a refund of whole amount immediately when I visit the store.

    Looking forward for a positive resolution to this problem. Thank you.

    Regards,
    Erica

    TASK 2:
    According to my opinion I would prefer that the available area can be used for library purpose rather than a conference hall. Libraries can be useful to gain much more information as well as spending quality personnel time for brainstorming new ideas for all age groups and for retired officers too.
    Having a library in the officers club can be beneficial for the club members as well as other individuals too. It can help teenagers access to books for their educational purposes and also be a great help for developing writers to spend their time focusing on writing in a silent and calm environment which is available at library. However they can even refer to books which can help the writers to come out with great ideas and publish books which can be sold at our library.
    Apart from this, club members can conduct book fairs through which they can attract book lovers to attend and raise profits for the wellness of the club.
    In conclusion I would say that in this modern world full of technology many lost their insight about libraries benefits inorder to manifest it back this area in the club should be utilized for a library.

  129. Niranjan Kumar

    Please evaluate below task 2 for celpip.

    I like to opine in favor of option A, printing more local and worldwide news would much prominent to readers rather than offering huge discounts, I will share my viewpoint in this survey.

    Firstly, nowadays news is an essential part of our life which gives us better knowledge of what sort of things are happening around us. In our city your newspaper has marvelous testimonials, people have been believed only your paper has accurate news from top to bottom around us and internationally. I strongly recommend you to introduce a weekend special edition more news about debates which occurring on climate change this will help people to educate how the scientist is keeping their efforts on their commitments.

    On the other hand, having more discounts for subscribing to newspapers doesn’t make any sense without having proper content or matter on news. Offers can increase your revenue but not faith in your newspaper.

    To sum up, I have stated above my viewpoint to print a lot of news instead of focusing on discounts. By reading the news people can gain better general knowledge and how to move in this era. I appreciate the chance to provide to me to voice my opinion.

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