CELPIP Writing Topics – Task 1 and Task 2. Practice writing uncomfortable essays!

CELPIP Writing
Email Topics

The email may be formal, semi-formal or informal.

The question tells you exactly what to write about. You must write something about each specific point. If you only write about 2 out of 3 points, your maximum score will be 66%!

You may be asked to write:

* a complaint email
* a request email
* an advice email
* an email that shares information
*an apology email

CELPIP Writing
Survey Response Topics

The second CELPIP Writing topic is an essay expressing your opinion about something. This essay often takes the form of a survey response.

Your essay must have a clear structure and a variety of sentence structures. You must include:

* An introduction that puts the reader in the head space.
* An overview that identifies your main points.
* A paragraph for each of your main points.
* A conclusion.

“…When I started class with Angela, I was so confused. I understand much better now…”

CELPIP Writing Topics

The CELPIP writing section is completed on a computer. You will be asked to write two essays.

The first CELPIP writing task is an email. On this page you’ll find some CELPIP Writing Topics to practice on.

CELPIP Writing Topics – Email

CELPIP Advice Email

1. A member of your family is thinking about going to university.
Write an email to your family member explaining why some people go to university, why some prefer universities far from home, and which courses you think would be interesting and/or useful.

2. A family member recently had a baby and is overwhelmed by parenting.
Write an email encouraging the young couple in their new parental role, explaining why you think that parents are the best teachers, and offering support (suggestions for organizations they could turn to, financial, babysitting, etc.)

CELPIP Complaint Email

1. You are an international student studying English at a private language school. Your courses were expensive and you are disappointed with the quality of instruction, materials, and the time keeping of the other students.
Write an email to the School Principal complaining about the situation and suggesting how you would like the issue to be resolved.

2. You recently stayed in a hotel where the service was slow and the room was dirty.
Write an email to the hotel manager complaining about the accommodation and suggesting how the issue might be resolved.

CELPIP Request Email

1. You have registered for a six-month computer training program at Sambro Community College. You want to rent a room from the Sambro Housing Agency.
Write an email telling them when you need the room, the type of room you would prefer, and the reason for your request.

2. During your upcoming vacation, you will be visiting a new city. Send an email to the tourist bureau asking them to provide some suggestions for where to go, what to see, and how to get there.

CELPIP Application Email

You’re looking for a part-time job in an office. In about 150 to 200 words write an email to the office manager. Your email should do the following things:
– introduce yourself
– explain your experience and special skills
– tell him or her when you think you could start

You’re looking for a full-time job at an IT company.
In about 150 to 200 words write an email to the HR Manager. Your email should do the following things:
– introduce yourself
– explain your experience and special skills
– tell him or her when you think you could start

You’re looking for a full-time job at a museum.
In about 150 to 200 words write an email to the HR Manager. Your email should do the following things:
– introduce yourself
– explain your experience and special skills
– tell him or her when you think you could start

You’re looking for a full-time job at an Art Gallery.
In about 150 to 200 words write an email to the HR Manager. Your email should do the following things:
– introduce yourself
– explain your experience and special skills
– tell him or her when you think you could start

CELPIP Writing Topics – Survey Response

1. A company has announced that it wishes to build a large factory near your community.
Do you support or oppose the factory? Explain your position.

2. You are a volunteer at the local community theater group. You have been asked whether the group should spend its money on costumes or on storage.

3. Your company is considering whether or not to sponsor a float in the upcoming community parade. Your superiors have asked whether you support or oppose the investment.

4. You work in a very big office. There is a popular and cheap restaurant in the building. The boss is thinking of removing the restaurant and replacing it with a childcare facility and has asked whether you would prefer:

Option A: Replace the restaurant with a childcare facility
Option B: Keep the restaurant and let parents make childcare arrangements offsite.

5. The company you work for would like to ask employees to work on Saturdays for the next two months in order to catch up on its backlog. It has circulated a survey asking your opinion about two possible options.

Option A: Half the staff would work for four hours every Saturday.
Option B: All the staff would work for two hours every Saturday.

Please visit our YouTube channel for more videos.

To get an idea of your score, please paste your essay into the comments box below.

If you would like detailed feedback, please submit your response to our writing correction service.

For more CELPIP Survey Response Writing Samples, please check these pages:

Hi,

I’m Angela, and I’m the author of this website. I’ve been teaching English
for a very long time, and I’ve been
working with CELPIP students for more
than twenty years.

I tend to specialize on the writing and speaking sections, but I’ve been known
to work with reading and listening
problems too.

I’d gladly help you prepare for your
test, just give me a call or send me a text, and we’ll set up a time to chat over
zoom for ten minutes. I always like
to meet prospective students and
get an idea of their language level
before getting started with classes.
It’s a very informal chat – just a
chance for us to meet in person.
You can text or call me at:

613-614-6460

The same number works for WhatsApp!

I’ll happily give you feedback on your
written responses for the CELPIP email
and Survey if you submit them for
writing correction.

If you don’t want feedback and are
happy with a score and a brief comment,
just paste your essay into the comments box below.

I hope you find my website useful as you prepare for your CELPIP Test, and even
if you don’t call me, I wish you the very
best of luck!

I’ve produced a couple of books to
help my students increase their vocabulary and tense accuracy. You may find them useful too.

Improve your Basic Tenses & Vocabulary

Focus on you Basic Tenses

Check out this workbook if you need to improve  the accuracy of your basic tenses and improve your vocabulary.

Practice your present, past and future
tenses in their simple, continuous, active, and passive forms.

This workbook is also available as a downloadable PDF E-book

Focus on your Perfect Tenses

Check out this workbook if you need to improve the accuracy of your perfect
tenses and improve your vocabulary.

Practice your present perfect, past perfect and future perfect tenses in their simple, continuous, active, and passive forms.

This book is also available as a downloadable PDF E-book

253 thoughts on “CELPIP Writing Topics – Task 1 and Task 2. Practice writing uncomfortable essays!”

  1. Although taking steps for increasing the use of electric cars and bikes have their own benefits such as pollution reduction, I would like to choose the option to allocate money for the development of public transport systems since its benefits outweigh the other option.

    Apart from reducing environmental pollution, it is equally important that the traffic is managed efficiently and people can reach their destination on time. Through the use of electric cars, we can definitely decrease the pollution, however, what about the traffic congestion which is already out of control in our city at present? If we start using public transport, we can surely reduce the traffic and can easily and conveniently reach our destination. For example, if we use the metro train from victoria, there will not be any traffic but if we take a road trip, we can encounter heavy traffic.

    Hence, I would definitely believe that the government should take steps for improvement of public transport systems.

  2. Dear Manager,

    I am Mihir, and I have purchased a three chair sofa set for my home on 27th November from your C.G Road outlet of Royal Furniture mart. The purpose of my writing is to lodge a complaint about the inferior quality of the furniture I got.

    The complete sofa set has been delivered to me by today morning and I was ecstatic after receiving the delivery earlier than I expected. However, my happiness didn’t last long! As soon as I unpacked the box, I was disgruntled to observe that the right armrest of one of the sofas was broken. Not only did I receive the faulty furniture but also it wasn’t polished properly. I am also attaching the photographs of the faulty goods along with this email for your reference.

    Considering the above reasons, I humbly request you to kindly replace these sofa sets or get them repaired immediately.

    I am anticipating prompt actions from your end.

    Regards,
    Mihir

  3. If given a choice, I would definitely opt for banning smoking in the Public area considering the health issues as well as a reduction in air pollution.

    To begin with, the public road is widely used by all the age group of persons. When some non-smoker, especially the children watch pedestrians smoking on the road, it creates a negative impact on their minds. Furthermore, it is a proven fact that the observation power of children is quite high and there are high possibilities that the Children start smoking by imitating the one who smokes on the road.

    Not only to the Children, but the smoking creates adverse impact on the health of smokers himself. Smoking is proven to be the main reason for lung cancer, breathing issues as well as it also creates problems during pregnancy.

    Furthermore, Smoking in the public area causes air pollution which may passively affect non-smokers. Why should the non-smokers get suffered just for the sake of enjoyment of smokers for five to ten minutes?

    Considering the above, I am strongly of the opinion to ban smoking in the public.

  4. If given a chance, I would recommend that the Company should give salary hike to all the employees on the basis of the experience considering their importance as well as the skills that they possess.

    To begin with, it is said that experience makes the human best in all walks of life. The senior employees are well versed with the company culture and they are proven to be more efficient than the novice employees. The management skill, as well as the way of communication that they possess, is more beneficial for the Company. For example, while allocating the new project, management doesn’t require elaborating each and every minute detail to the experienced employees as they can handle it on their own and can save valuable time and resources for the Company.

    On the other hand, the employees who are educationally more qualified may be advanced in terms of theoretical knowledge but they can’t compete and provide a practical solution when it comes to dealing with the actual situation.

    Considering the above explanation, I strongly recommend that management should consider the option to give a remuneration hike on the basis of experience.

    1. Score 8 – Watch your punctuation and don’t mix modals with subjunctives. There wouldn’t be a ‘should’ in this sentence – “I strongly recommend that management consider…”

  5. Dear Sir,
    I am Dipti Saboo, and the purpose of my writing today is to register a claim for the missing carry bag which I have lost recently during my visit to Thailand.

    I am on my vacation to Thailand and Today morning, I was at the St. Peterson zoo around 10:00 a.m along with my carry bag which consists of my wallet (approx. 50,000 baths), a gold chain, and my Ipad. While I was clicking the picture of the elephant, I put my bag on the floor for a while. I went near to the cage of that elephant and within a fraction of 5 minutes when I came back; I was astonished to find that my bag wasn’t at its place!

    I started searching all around but couldn’t find it. I also contacted zoo security to help me with my bag but it wasn’t as helpful as I expected.

    Now, as per my policy document, I have to make the complaint within 24 hours of loss of luggage items, and accordingly, I am submitting herewith my policy documents, The Police complaint, and the description of the missing product.

    I Request you to process my claim and provide me a compensation of 75,000 baths for my loss at the earliest.

    Regards,
    Dipti

  6. You and your family visit the local shopping mall every week. However, it has become more and more difficult to find a parking spot recently. You would like to let the shopping mall manager know about this problem.

    Describe the problem you are having with the mall’s parking.

    Explain what you and your family have to do in order to visit the shopping mall now.

    Provide some suggestions for how the mall manager can solve this problem.

    Dear Manager,

    I’m writing this mail to complain regarding to the lack of parking spots. My family and I visited Yorkdale mall last Saturday after lunch to buy my daughter’s birthday gift. However, we came across a complicated and annoying situation on there. The most serious one was with parking spots. We arrived at 12:30 p.m., but I could not find a suitable location for parking my vehicle. In addition, so many cars entered in the same direction resulting in a traffic jam. My wife and daughters were throwing a tantrum and I struggled to comfort them. The day was hard and irritating; I was really disappointed about /in your mall’s conducts. Therefore, I felt the need to make you aware about the problem. I would to give you some advice to fix it. You should report it to your higher department that extending parking spots for more customers and safety. Traffic guards should be put in place to organize traffic jams. I will be looking forward to receiving good news from you about this problem and hope you have a good day.

    Best Regards,
    Kenny.

  7. Although creating new separate lanes for the bikers have their own benefits, I do believe that allocating funds for the construction of a swimming pool and spa would be a more beneficial option considering the health benefits and relaxation.

    Swimming is proven to be the best exercise for the whole body. There is a number of people who avoid going to a gym due to laziness or lack of time. However, if the swimming pool is constructed along with Gym, it will serve a dual purpose for the user i.e enjoyment as well exercise. Swimming also provides the health benefits such as losing fat, muscle building as well rejuvenating inner peace.

    Furthermore, as most of the people in our locality have been living busy life due to their job or business, constructing a spa center will provide relaxation to the body from the routine life. Moreover, there is no other spa facility available in our vicinity and therefore it can also be the medium for generating revenue for the authority.

    If the bike lane is created for the bikers it will only be helpful for the riders. On the other side, the possibility of increase in road accidents should not be neglected.

    Hence, Government should most definitely allocate funds for the Swimming pool and Spa.

    1. Score 8. Watch your tenses, plurals and singulars. Gerunds are singular nouns ; “(the act of) creating new lanes for bikers has its own benefits”

  8. Hi Rohit,

    How’s life? I apologize for not replying to your previous mail as I was busy with my final exams.

    Well, I have great news for you. Can you guess where our college has arranged a summer camp this year? Let me tell you, it is in your town Delhi for three weeks! Finally, after two years we will be able to meet each other.

    We will reach there on the 15th night via flight and our camping will start from the 18th Morning. Our university had already booked hotels near the riverfront for our stay. However, I need your favor. Since you are living there for 2 years, you might be well versed with the nightlife of the city. Can you suggest some exciting dance club where we can enjoy and have fun on 16th? Do let me suggest two-three clubs so that we can finalize one of them.

    Additionally, we are planning for the night out on the 17th. Could you please help me to arrange a weekend party and suggest a place for the same?

    I am looking forward to seeing you and your family soon.

    Yours’ truly,
    Jinesh

  9. City Development Survey
    You live in a small town of 10,000 people. A large green area in the center of town is undeveloped. The city has sent out an opinion survey to see what residents would like to have built- in that area.Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.
    ▉Option A: Shopping Complex: This shopping mall would include restaurants, a supermarket, and a movie theatre.
    ▉Option B: Recreational Park: This park would include a sports complex, a large green area, and a small petting zoo

    While I recognize, building a recreational park might be a great decision, I believe the city should make the shopping mall since it will kick start our economy with immediate job possibilities.

    To begin with, constructing a mall with multivarious amenities will create a substantial no of jobs. Due to the lack of employment opportunities, a large no of people is moving to big cities regularly. For instance, a fresh high school graduate needs an essential job to support their higher study. Unfortunately, the scarcity of job openings is not allowing them to stay and fulfill their dream at the same time.

    Additionally, having a supermarket, an eatery, and a movie theatre undoubtedly will attract more investment in businesses from other areas; in turn, there will be a significant increase in revenue. Apart from that, utilizing the extra fund, the administration will be able to create essential infrastructure for further development.

    To sum up, I can understand that constructing a recreational park might be an appealing idea; nonetheless, jobs are more important than personal well-being. Therefore, I think building a shopping mall will be a more desirable choice.

    1. Score 8. Watch your conditionals. When you’re talking about a result over which you have no control, you should use the second conditional – past + would/should/could

  10. To whom it may concern;

    My name is Dipesh and I traveled from Ahmedabad to New Delhi through Flight number AI-768 of Jet Airways on 19th December, 2021. I usually travel through your Airlines and have a pleasant experience every time. Unfortunately, I have to say that the service on board was terrible during my last trip.

    After completing my check-in formalities, I reached my allotted seat number C-3. However, to my utter disappointment, the fabric of the seat was having a stain of wine and oily food. Moreover, its bad smell was making me feel more uncomfortable, and when I complained to the crew about the issue, she said that since the flight is full, she can’t allot me another place to sit and she didn’t even bother to get the seat cleaned even after my sincere requests.

    Furthermore, after the flight took off, I ordered a vegetable grill sandwich but I was disgruntled after receiving a beef sandwich. Although the crew apologized, it couldn’t compensate since I have already eaten half a sandwich!

    Considering the adversity which I have had to face, if I may, I would sincerely recommend you to take steps for maintaining proper hygiene, as well as train your staff adequately.

    Thanking You!

    Regards,
    Dipesh

  11. To whom it may concern,
    I was stunned by the unfortunate experience which I have had witnessed yesterday when I visited the Kamala Nehru zoo with my friends.

    The fencing of the cage of the white Bengal tiger was a shorter one and a man who seems to be in his early forty was near the cage and he apprehend that the tiger would not be able to cross that much height. But that was his misfortune! While he was chatting with their friend near the cage, the tiger was approximately 3 feet away, jumped all of sudden, and fetched the man into his cage! Screaming and hustle-bustle started all around by the visitors for helping that person. However, one could not dare to do anything to rescue the man, and unfortunately, he becomes the meal for the tiger.

    Witnessing this unforeseen situation, I strongly recommend that the fencing of the wild animals should be of at least 12-15 feet height. Furthermore, the cage should be properly locked and a security guard shall be placed near the cage who can manage and instruct the crowd about the safety measures.

    I hope the management will consider my suggestions and will do the needful.

    Regards,
    Nilesh

  12. If given a choice, I would choose the option to build a baseball ground which is the most popular sport among youngsters like us.

    At present, we have only a baseball ground which is one hour run from our vicinity and it becomes quite challenging for the parents to take their young children to the ground which consumes most of their valuable time, as a result of it, they manage to do it only once or twice a week.

    Another feature that would make the community ecstatic about the ground is the large sitting facility which the city is planning to construct. The present ground does not offer reasonable sitting capacity, which is quite disappointing as younger players like to have their parents or grandparents sit in ground and enjoy watching them play.

    On the other hand, simply building an athletic track might not be useful for the community as almost 60% population is above the age of 50 and as a result, I personally think that the running track would remain unutilized and its maintenance will put an extra burden on the city and ultimately on the pocket of residents.

    Hence, I do believe that constructing Baseball ground is more beneficial for the society.

  13. Dear Pratatp,

    The purpose of my writing today is to complain about several incidences of mental as well as physical harassment happening with me for the last couple of weeks.

    Mr. Paulin Shah and Mr. Kinjal Patel, who are working in the stock purchase department, are constantly bullying and using racist words targeting me in particular. Last week, on Friday evening, Mr. Paulin called me by my last name and started using abusive words without any reason and his colleague Mr. Kinjal accompanied him in his misbehavior and he also passed comment on my skin color.
    Initially, I tried to avoid such behaviors from the employees of the Company. However, when it continues for 2 more days, I strongly opposed and warned them not to use such kind of words in the future. However, to my utter disappointment, they are still the same and are continuing their misbehavior.

    Henceforth, I was left with no other option but to lodge a complaint with you through this Email. The Audio-video recordings of their deeds are also available at my disposal which I can share with you for evidence.

    Request you to look into the matter and resolve it at the earliest.

    Regards,
    Ankit

  14. In my opinion, the Newspaper agency should continue the physical version of the newspaper along with the Digital version.

    If I talk about myself, I always enjoy reading physical newspapers early in the morning with a cup of coffee in spite of having access to the Digital version. Furthermore, being a Software engineer, I have to spend most of the time on a computer for my work. Therefore, if I read the newspaper on my mobile and computer, I will not get much enjoyment from it, since I use it as a relaxing tool from my daily job life. Moreover, if the agency stops printed version, the old age readers’ needs might get affected since they may not be well versed with the cell phones and internet links of the websites.

    Lastly, the digital version has its own benefits, for example, the reader can have access to the news at his/her fingertips at any time and they can get themselves updated with the latest news without any delay.

    Hence, considering the above reasons, the newspaper agency should definitely keep both versions available for their readers.

    1. Score 7. Don’t use yourself as an example – talk about people in general.
      Make sure you identify your main ideas in the introduction.
      Great grammar!

  15. A member of your family is thinking about going to university.
    Write an email to your family member explaining why some people go to university, why some prefer universities far from home, and which courses you think would be interesting and/or useful.

    —————————————————————————————————————————

    Hi Claire,

    I want to follow up with our conversation on the Thanksgiving family reunion dinner. You mentioned that you really admire Uncle Jackson being a surgeon at St. Boniface Hospital and you wanted to apply for pre-med just like him.

    As your aunt and a nursing instructor at the University of Manitoba, I highly encourage you to do so as you cannot bypass a university degree if you want to practice vocations like physicians and nurse practitioners. Also, a qualified degree can significantly increase your career prospects. I heard some honour students from UofM got admitted to the top-notch residency program right after graduation.

    Choosing a university far away from home also presents unique benefits. You will inevitably gain more independence as you will be handling the daily errands on your own. You might be also exposed to new cultures and lifestyles if you choose universities like McGill in Quebec. That’s why many universities offer programs for their students to exchange in a foreign country.

    Medical school is a long-term commitment. You might only see the bright side of Uncle Jackson but not the effort he invested throughout the journey. Thus, I suggest you start with a Bachelor of Physician Assistant. And let your inner voice make the decision whether to continue pursuing medical school afterwards.

    Cordially,
    Aunt May.

  16. In my opinion, you should definitely shift to Mohawk College which is having international repute for your further studies rather than Mosaic college which is only having state repute.
    While choosing a college for higher studies, you should prioritize your future prospects and should take career growth into consideration. The exposure for your engineering studies which you will get at the international college will be unmatchable. Moreover, the healthy competition among students from different states will surely benefit you in terms of your career growth. After completion of your graduation, you will stand a way ahead of the other peers who will be taking admission in state repute college.
    Apart from the above, the big corporates like Amazon, Facebook, Google will also take part in the placement at Mohawk college which will provide you the financial growth and job satisfaction.

    On the other hand, If you choose a state repute college such as mosaic, your growth and knowledge will limit to a certain extent.

    Considering the above reasons, choosing a college of international repute will be beneficial for you.

  17. I strongly oppose the decision of the authority allowing Walmart to build a shopping mall in our vicinity considering the economic interest of local vendors as well as the environmental issue.

    The people in our small suburb are engaged in a variety of trades and businesses in order to earn their bread & butter. If the big shopping mall is constructed, people will tend to buy from this store and the business of local vendors will get adversely affected. In my view, we should support the local vendors instead of the giant chain like wall-mart whose revenue already runs into millions.

    Furthermore, constructing the big mall would require minimum 10 acres of land and only huge farms can cater to the need of such a large vacant place. If the farm is given for constructing malls, it will be harmful to the environment since a large amount of green space will be used for the building.

    Hence, considering the above situation, the government should not permit a wall-mart to construct the mall.

  18. Dear Principal,
    I am writing to express my deep disappointment toward the quality of delivering the English classes that I am taking at your school right now.
    Initially, I chose your language school because the advertisement was shown that there will be quality delivery of the English language classes which will include weekly doubt sessions, regular feedback on writing assignments, and will have supporting teaching staff. However, nothing advertised has become reality yet. Because it’s been 2 months and I am still struggling with my essay writing teachers are not providing feedback on writing assignments and my score is declining day by day. I have asked regarding the feedback classes, but no one is responding well. Consequently, this course has become too time-consuming as I could not concentrate on other activities having unclear doubts in my mind.
    I would like to provide a suggestion to either replace the teaching faculty or ask them to conduct proper doubt sessions and provide adequate feedback on writing assignments to improve the quality of classes.
    Hope you would take the next corrective step soon.
    Yours Sincerely,
    Shabnam Malik

  19. MURTUJABEG GULABBEG MIRZA

    Your Apartment building is getting old and the owners of the building are planning to do some renovation this summer. They have decided to conduct a survey to see what the tenants would like to have improved this year.
    Option A: New paints and carpet
    Option B: New elevator

    In my opinion, the residents of Asher Housing colony should definitely go for new paints and carpet considering cost-effectiveness and necessity.

    Firstly, since the building is almost 25 years old and hasn’t been painted any time since its construction, giving them vibrant touch along with attractive carpets would surely give the residents a feeling of a new home.

    Furthermore, the painting job and carpet would not cost as high as compared to installing elevators. It would hardly cost around $150 per unit which will be pocket-friendly for the owners.

    Lastly, Given that the building is having only 3 floors in each block, the elevator will not be the primary requirement for the tenants. Moreover, the majority of the tenants staying in the apartments are young blood and don’t require the support of an elevator. It may also happen that tenants would require vacating the building for the period till the installation of an elevator is going on in the apartments which will cause undue hardships for them.

    Hence, considering the above reasons painting and carpet jobs will surely be a win-win situation for tenants as well as the owners.

  20. A Transit company in Vancouver is asking the public to give feedback on a better fare system for its frequent users, they have sent out an opinion survey to see which discounted Fare system is preferred by transit users.
    Choose the option you prefer and why?
    Option A: A monthly Transit pass for a fixed price
    Option B: A discount on prepaid single use tickets.

    If given a choice, I would prefer to choose the discount on prepaid single-use tickets considering the convenience and cost-effectiveness.
    If the concession is provided on prepaid tickets with unlimited validity, it will lure users to utilize public transport instead of private vehicles. Due to increase in the public transport, Air pollution can be decreased. To exemplify, reduction in private vehicles will ultimately reduce the use of petrol and diesel which will be helpful in reducing the pollution at a certain level. The Problem of traffic congestion can also be solved if the public starts utilizing public transport.
    On the other hand, if the monthly pass at a fixed price is issued, it will not be that much beneficial. For example, if there is a summer holiday, then the students using the monthly pass may not be able to take advantage of it. Furthermore, there is a time constraint of monthly validity is there which will put another restriction to its use.
    Considering the above, I believe that the monthly discounted pass system is highly beneficial for the community of Vancouver.

  21. You recently switched service provider for Internet but soon realized the service is not working properly, Internet Company did send a technician however the problem persists, write an email to the customer service manager describing the problem
    a. Mention the problem
    b. Explain how the problem continues even after the technician tried
    c. Suggest a solution

    Dear customer service manager,

    The purpose of my writing today is to lodge a complaint regarding the poor bandwidth of my Airtel broadband connection which I have had switched from Reliance Jio a month ago considering the cost-effectiveness and higher speed which Airtel promised to provide.

    Initially, the Internet connectivity was consistent and the speed was remarkable. However, from the last week, there is a sudden decrease in the speed of the connection. To make the matter worse, the router also stopped working.

    For the solution of the issue, I registered a complaint through your toll-free number and they sent Engineer to resolve the connectivity issue. After the visit of your executive, the Internet works fine for a day, but then again today, the same problem which I was facing initially reoccurred which is making challenging for me to do my crucial work office from home.

    Considering the urgency of the matter, I request you to get my Internet connection rechecked and if require, get my router changed within a couple of days.
    Hoping for a positive response from your end.

    Regards,
    Ross Galler

  22. The company you work for would like to ask employees to work on Saturdays for the next two months in order to catch up on its backlog.
    It has circulated a survey asking your opinion about two possible options.

    Option A: Half the staff would work for four hours every Saturday.
    Option B: All the staff would work for two hours every Saturday.

    Working in the weekend is always a lethargic experience for the employees, hence less working hours would be the accurate option. Thus, I strongly support the idea to call the entire office to work in the upcoming Saturdays only for two hours.

    To begin with, the obvious reason would be less consumption of time. In other words, an individual can spend the remaining hours other than working in any leisure activity. Consequently, the productivity of each person working the firm will improve tremendously.
    For example, one can spend time with family in a movie theater after logging in.

    Furthermore, decision of who would work on which weekend will be insignificant as everyone will follow a same pattern causing less confusion among the workers. Not only it reduces to compete with other peers but also promotes unity by everyone working in unison. For instance, according to the survey taken NY times “Working in an environment where all are treated equal improves mental health and a content employee”

    To conclude, according to my perception calling everyone to office and punch in for only two hours saves time as well as encourages togetherness in the team.

  23. Dear Store Manager,

    I recently received an advertisement in my mail about the opening of your new department store in the downtown area. the mail has clearly stated that many special items will be on sale promotion with greatly discounted prices as a welcome gesture in the store. Therefore, I and my husband decided to visit the store to take advantage of the promotion.

    However, upon arrival, we could not find any of the advertised items on promotion which was really disappointed as we were especially looking forward to making certain purchases. Not only that but the smaller items such as socks and underwear which were mentioned in the advertisement. I enquired with the sales associate, and he informed me that they had received a limited stock of sales items. Therefore. all the goods have been sold out.

    I feel that as a store manager, it is your duty to ensure sufficient stock was available, knowing that advertisement may generate significant interest from customers. I would like to make a suggestion to honor the sale promotion prices when more stock becomes available at the store as a token of apology.

    I look forward to hearing from you.

    Regards
    Kamaljeet kaur

  24. Both the options have their own merits and I can understand why some workers will want to keep the restaurant. However, if I had to choose, I would prefer to replace it with a childcare centre because of the reasons stated below.

    To begin with, although the food served at the restaurant is delicious, it has an obsolete infrastructure and thus, doesn’t attract many customers. Moreover, its maintenance cost is much higher than the revenue it generates. So, I believe it’s a bad idea to continue running it.

    On the contrary, the childcare facility will not only aid the employees but also profit our firm as probably all the parents working with us will enroll their wards there. Furthermore, this will relieve the workers of the stress of picking and dropping their kids to other childcare centres. As a result, productivity will increase because the employees will devote their time and concentration fully to work.

    Therefore, I believe that it will be wiser to replace the restaurant with a childcare facility.

  25. You had cancelled holiday trip last year and you have called insurance company multiple times but no refund yet.
    State your situation
    Why you have cancelled the trip?
    What you are feeling now?
    What you need from them ?

    Dear Manager,

    It behoves me to mention that I had booked the holiday trip to Mexico last year and I took a travel insurance from XYZ company dated 25th August,2020 of $1000. But, due to some medical emergency in my family. I had to cancel that trip. And I informed insurance company two days before my trip.

    To my dismay, I called to the customer care of your insurance company multiple times but they have not paid any attention. Initially, the concerned officer said that I had to provide some documents .However, I submitted required documents. I did not receive any refund yet.

    It’s been a year now. I am feeling a great dissatisfaction from your company this time. Even though, I have a very busy schedule. I have to call insurance company again and again.

    As a solution of this, I feel I am entitled to get a refund for this on priority basis.

    I request you to kindly look into this matter and do the needful.

    An open line of communication will greatly help out in this matter. And you can contact me on a below mentioned number.

    Regards
    Sally
    4898567578

  26. Your car is hired from a company and while you are driving on holiday, you have a small accident. You will have to write a report to the company to explain it.
    In your letter:

    when and where you hired it
    describe how the accident happened
    what kind of action did you take after the accident

    Respected Sir,

    I am a happy customer of your esteemed car rental company, and I am writing to inform you about an accident during the drive.

    I rented a Corolla SE ‘GSB498’ from 5th December 2021 for three days and was driving to upstate New York with my family. We weren’t aware of the snowstorm, and after an hour of driving, the weather suddenly got worse. There was zero visibility on the roads, and suddenly another car came and hit the front of my vehicle. Luckily everyone was safe, and it was a small accident.

    Furthermore, due to the crash, the engine stopped working, so I immediately called the toll-free number of your company, and the customer service person arranged a towing car. I was so pleased with your representative’s responsiveness, and he was very kind to arrange another car immediately from your upstate branch. I will always be thankful for that, otherwise, we all would have ended up freezing in the cold weather and canceling our trip.

    Finally, everything was taken care of since the insurance already included accidental damage and coverage. I am sorry for the inconvenience caused. Thank you.

    Kind Regards,
    Anna Mathew

  27. Your car is hired from a company and while you are driving on holiday, you have a small accident. You will have to write a report to the company to explain it.
    In your letter:

    when and where you hired it
    describe how the accident happened
    what kind of action did you take after the accident

    Ans:

    Respected Sir,

    I recently rented a Car through your esteemed company and, I am writing this to report an accident which recently took place on my trip. My rental was a Toyota Corolla: ABC324 picked up from Miami Airport on Friday at 5 PM for the weekend. I also purchased the roadside assistance package along with the daily insurance coverage from Avis itself.

    The incident took place on the 8th of April Saturday while driving my way towards Key West. I was driving cautiously under the speed limit when an SUV came in full speed and ramped the bumper in the rear, making my balance off and eventually hitting the sidebar under extreme force. Fortunately, the vehicle was equipped with airbags and my family and myself are safe but, the Corolla’s back is entirely crushed with the lights broken and the side of the Car has suffered many scratches.

    Furthermore, we contacted 911 and roadside assistance immediately and the police took our statements along with the key witnesses confirming no wrongdoings on our end. Eventually, they towed the vehicle to the nearest garage for repairs and maintenance work.

    I request you to kindly look into this matter and do the needful.

    Kind regards,
    Jake Peralta

  28. Dear Manager,

    My name is John and the purpose of my writing is to express an interest for the post of part-time football coach at Westley football club based on the advertisement on Gulf News today.

    During my teenage years, I trained under Coach Jim at Westley football club, hence, it would be an honour to come back and coach the young aspiring footballers. I used to play pro with Manchester city for about 10 years and have led my team to championship titles countless times. At present, I’m coaching the team at Wright football club for the past 2 years and have played a major part in moulding them physically and mentally for the game. Additionally, I have also led the team to many wins over district and national levels.

    Please find enclosed my resume and reference letters for your kind perusal. I can start right away as my current schedule is quite flexible.
    Looking forward to your response.

    Regards,

    John Smith

  29. A research suggests that damage to the environment is an inevitable consequence of
    worldwide improvements in the standard of living.

    Write 150-200 words discussing whether you agree or disagree and why do you take that

    stance. What effects could it have if the government goes with either choice?

    Option A: Support the topic.

    Option B: Go against the topic.

    In the modern era, technology has conquered humans and their standard of living. Therefore, I second the suggestion for the following reasons:

    Firstly, In the 21st century, every home has multiple air conditioners and refrigerators for leisure. These electronic devices lead to emissions of greenhouse gases into the atmosphere. Other than that, every household has a car, and nobody prefers to use public transport. Vehicles emit Carbon-monoxide gas and have proven to be dangerous to human life. Furthermore, research also mentioned an increase in chronic diseases like asthma, bronchitis, and lung cancers in adults and many infants exposed to air pollution.

    Secondly, manufacturing industries cut down thousands of trees to build factories leading to deforestation and global warming. The chemicals from these plants are released into the air and underlying water bodies. Any cross-contamination into drinking water could cause an epidemic. According to NASA, the temperature of the earth is likely to rise 2% every year increasing the chances of natural disasters like floods, earthquakes, Tsunamis, etc.

    Finally, the government should encourage everyone to use public transports or carpooling whenever possible to reduce pollution and regulate strict laws against factories posing a threat to the ecosystem.

    1. Score 8. Make sure you paraphrase the statement in your introduction. Your conclusion should start with, “In conclusion”, not ‘finally’.

  30. Your manager is surveying employees’ opinions about commuting preferences. It is the company’s 10th year anniversary and your manager would like to offer a gift to all employees. She would like to know if the staff would prefer to receive a free underground parking pass for one year or a free public transit pass for one year.

    Option A: I would like the one-year underground parking pass.
    Option B: I would like the one-year public transit pass.

    Ans:

    Respected Madam,

    Congratulations on the Company’s 10th anniversary and although, the one-year parking pass seems tempting and a relief to the wallet, I would certainly want to enjoy the benefits of traveling throughout the city and thereby wanting a free one-year public transit pass.

    One of the perks of staying in New York is that Public Transport connects the farthest and the most remote corners of the city to the most hustling and bustling ones. Connectivity is efficient and we have a lot of options including the path trains, subways, and buses.

    Secondly, driving a car in the city is a nuisance due to increased traffic and a rise in congestion. Moreover, I travel from New Jersey so, traveling in trains and catching a bus to our workplace seems to be a convenient option rather than experiencing daily traffic. Besides, having moved from California a few months ago, I would like to explore the city and what’s better than discovering it on Public Transit.

    Furthermore, my parents stay in Philadelphia so, I would like to visit them every few months and having a pass would be the icing on the cake. Lastly, I would like to thank you for offering this survey.

    Kind regards,
    Jake Peralta

    1. Score 8. Even with the letter format, the survey response should follow the Opinion Essay format. Watch your punctuation.

  31. At your workplace, recyclable materials, such as juice boxes, are not separated from the regular garbage. You would like the company to start a recycling program, at least in the cafeteria.

    Explain the problem.
    Suggest ways to solve the problem.
    Offer to volunteer and help.

    Ans:

    Respected Sir,

    I, Jake Peralta, am writing this email to express my concern over the non-separation of the recycled garbage from the regular one at our workplace.

    Currently, we have no separate bins for different types of garbage and all of it accumulates together. Plastic waste such as bottles, soda cans, and boxes is mixed with wet waste causing immense harm to our environment. Besides, the garbage authority has issued several notices and warned us multiple times, but our management seems a little concerned about it and has completely turned a deaf ear to them.

    Nonetheless, we can initiate a recycling program by making our Cafeteria implement this policy by segregating the waste along with having separate bins for different types of waste all over our workplace. Having different colored bins for different types of waste will be an efficient and easy way to encourage people to throw away waste in the respective bins. Moreover, as time progresses, we can implement it throughout our workplace.

    Furthermore, my team understands the magnitude of the situation and is offering to come forward and create a program on waste management for our employees, thereby making them aware and responsible through various seminars and sessions. I sincerely hope you take the necessary steps to implement this.
    Kind regards,
    Jake Peralta

  32. You are studying a short course in another country. Your accommodation was arranged by the course provider. There is a major problem with the accommodation.
    Write a letter to the course provider. In your letter:

    Say what the problem is.
    Describe the accommodation you thought you were getting.
    Ask the provider to solve the problem.

    Respected Sir,

    I just moved to Canada to pursue the Computer Science course, and I am writing to express my dissatisfaction with the accommodation provided.

    Firstly, I am handicapped, and I had very well mentioned in my application that I would require special arrangements for housing. When I reached the hostel, I was assigned room ‘3A’ located on the third floor with two bunk beds. I had specified that I would require a room on the ground floor, and this came as a bolt out of the blue for me when my roommate refused to switch beds since I wanted the lower section of the bed. Moreover, the main reason I applied to your University was that it assisted disabled students.

    Secondly, I was promised a room with two single beds closer to the restroom, since it would make matters easier for me. I paid an extra $500 for the above-mentioned requests, and none of the requirements were fulfilled. Other than that, the room wasn’t clean and was in a complete mess.

    Finally, I request you arrange a different room for me as soon as possible since I am concerned about the situation. Thank you.

    Kind regards,
    Anna Mathew

  33. Office Upgrade Survey

    Your company has extra money to spend on office upgrades. Your boss wants to build 5 additional parking spaces for the employees. One of your co-workers, though, suggests building 30 bike stands to promote a healthy lifestyle instead. The company asked you to respond to an opinion survey.

    Option A: I would prefer to have more parking spaces.
    Option B: I would prefer to have more bike stands.

    I appreciate you are inviting our opinion on the option of an office upgrade surrey.

    If given the choice I would prefer to have more bike stands for the following reasons.

    To begin with, by doing office job people hardly indulge in any type of physical exercise and sitting for a long time on chairs employees feel fatigued. Especially for the people who are in the operation department where is a limited scope of customer dealing.

    Moreover, many of my co-workers who reside in the proximity of the office want to come by bike to have a healthy lifestyle. Riding a bike even for ten to fifteen minutes may improve health issues. Nonetheless, they have bikes. They can not come to the office by bike because of the non-availability of bike stands.

    Additionally, It is also beneficial for the environment as riding a bike will reduce air pollution levels which will also be related to good health. Bikes use a minimal amount of fossil fuels. And there will be less traffic on the roads.

    I think for the benefit of society and employees company should spend money on building the bike stands.

  34. You have borrowed money from your bank. You agreed to repay a fixed amount every month. However, it will be difficult to pay any money back this month.

    State the amount of money you borrowed and the repayment schedule.
    Explain why you borrowed the money.
    Explain the reason you cannot pay any money this month and why you will be able to pay next month.

    Dear Manager,

    I have availed the business loan of $60000 for ten years in 2015 under loan account no 567890 from your bank. I am paying an equated monthly installment of $600 of aforesaid loan regularly.

    I took this loan to expand my footwear business. As I wanted to open two more footwear showrooms at different locations to boost sales and profit. I have three footwear showrooms and my sales were also increased and everything was going well. However, due to the Covid-19 pandemic, my business shut down completely. Somehow I managed to pay EMI from my saving for the last three months.

    Actually, this month I don’t have enough balance in my savings account to pay the EMI amount. But I will be able to next month as I tie-up with Amazon for selling footwear online. Moreover, the Government allowed opening the showrooms for a specific time. I hope everything will be on track soon.
    Therefore, I am confident that I will be able to resume the installments as per the agreed schedule from the next month onward.
    Your cooperation in this matter is greatly appreciated.

    Regards,
    Kusum Sukhija

  35. It is my opinion that we should replace China Wok with a childcare facility to support the physical and mental well-being of our employees especially parents.

    The benefits of having such an option available nearby highly outweighs its disadvantages. The main reason for believing this is because it is a daily struggle for parents to drop their children to a trustworthy centre and arrive on time for office. No doubt, most of the time it is a physical strain to juggle everything on a daily basis.

    It is also possible to say that a working parent becomes more productive when they don’t have to stress out over the well-being of their child. Additionally, it is easier to deal with an emergency if the facility is in the same building. What seems more convincing for me is that my child is bonding with children whose parents I’m familiar with.

    On the other hand, the restaurant has not been having good business these days due to the poor quality of food and unhygienic standards. It is not viable to keep it running under loss when there are much better options already available.

    Hence, I believe that opening up a childcare should be prioritized. I trust that you will make the right decision.

  36. Printer Survey

    Your boss thinks paper is unnecessary because everyone has a computer and access to the internet. Your boss wants to take away all the printers so that people use much less paper. Other people think that this will be very inconvenient. Your boss asked you to respond to an opinion survey about whether to keep the printers.
    Option A: I think we should keep the printers in the office.
    Option B: I think we should have a paperless office with no printers.

    I second the suggestion to have a paperless office with no printers for the following reasons:

    Firstly, In the digital era, most people prefer digitized documents rather than prints. Schools and Universities allow students to submit their assignments online. Nowadays, even contracts or leases are digitally signed, and Banks offer paperless statements. Companies have transformed into a paperless environment for cost-effectiveness and to invest in digital equipment. According to a recent survey, companies have saved at least $50,000 by reducing paper.

    Secondly, According to an article in “NY Times,” almost ten thousand trees are cut every year to produce paper. This leads to deforestation and increases the level of Carbon-dioxide resulting in global warming and air pollution.

    Nonetheless, Employees take advantage of office printers for their personal use. Recently, our company got various complaints about the staff using printers to print essays, notes, etc. for their children. Employees have developed the attitude that printing is free of cost in the office, and they can take a print whenever they want to.

    Conclusively, it’s our responsibility to keep our environment safe by removing printers when everything is available online.

  37. Barbecues on Balconies Survey

    Your apartment manager is surveying your opinion about people using barbecues on their apartment balconies. The apartment balconies are small. Some residents think that because barbecues can cause smoke and catch fire, they should not be allowed. However, others think that using barbecues should be allowed because people like to enjoy summer food at their home. Your manager asked you to complete an opinion survey.
    Option A: Residents should not be allowed to use barbecues on their balconies.
    Option B: Residents should be allowed to use barbecues on their balconies.

    Ans:

    Allowing barbeques on personal balconies is not only dangerous but also jeopardizes the safety of the people living and therefore, I feel that barbeques should not be permitted to be used on the balconies for the following reasons:

    Firstly, balconies are not equipped with Smoke detectors which is altogether a different matter of concern as we experienced last month where a candle caused a curtain on fire. Besides, enclosed balconies with little room make barbeques even riskier, and if there is a lack of attention on the grill, there are high chances of things going haywire quickly and taking a turn for the worse.

    Secondly, many families are not comfortable with the smell and the smoke caused by barbeques in the balconies, and respecting their privacy and concerns should be an important factor before making any decisions for our apartments. Moreover, the balconies are very close to each other and the noise levels caused by barbeques may be problematic to our residents which may cause some heated arguments and give rise to unnecessary fights among the folks.

    In conclusion, there is a common recreation space designed for our members where they can enjoy the Summer heat and safely cook some nice barbeque among several other members causing no disturbance and inconvenience to people.

  38. You work for a clothing company. Your company has a new style of coat.

    Provide information about your company.
    Provide information about the new style of coat.
    Suggest who might buy this coat and why.
    Invite the staff at the magazine to write about the coat.

    Respected Sir,

    I am a huge fan of your fashion magazine, and I am writing this email to invite you to write an article on our new clothing line which we just introduced.

    Firstly, I am the Sales Manager at Fashionista. Our fashion designers recently introduced a coat which is new to the market. It’s a trenchcoat that is waterproof and has an inner lining of insulation for warmth. The coat is designed in a way where it looks classy, stylish and serves its purpose.

    Secondly, we have planned to launch the coat soon since the Fall season is right around the corner. Besides, the trenchcoat is waterproof, so we are expecting heavy demand for this coat from all age groups, as no brand has a waterproof trenchcoat out in the market. Moreover, the trenchcoat is also available in 15 different colors of all sizes.

    Furthermore, we are looking to advertise the coat through your magazine which would eventually give us some exposure. Our firm would be honored if you could drop by next week and write a small article in your magazine.

    I am looking forward to hearing from you. Thank you for your time.

    Kind Regards,
    Anna Mathew

  39. In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items.

    Explain why you went to the opening.
    Complain about the store not having the items they advertised.
    Describe how you would like the store to fix the problem.

    Ans:
    Respected Sir,

    I, Jake Peralta, visited your newly opened store, and I am writing this to express my dissatisfaction regarding the absence of advertised discounted items in your store.

    Last week, I got a mail regarding your new store, and since, I recently moved to this area, it was a perfect opportunity for me to shop. Furthermore, there was a huge discount on Home appliances which tempted me even more to visit your store.

    Unfortunately, the items shown in the advertisements were not only unavailable but also some of the furniture and appliances were not in the inventory when I enquired about them with your staff. Besides, the low prices were used to attract customers to the stores as there was no discount available on any items in the store. My only purchase was a Juicer which broke down within a couple of days to which, I am still awaiting a response from your customer care regarding that.

    Nonetheless, I would recommend you to get your act together and restock your inventory as false advertising is a crime and you could be in serious trouble if any customer files a complaint against you. I hope you understand the magnitude of the situation and take the necessary steps to correct this.

    Kind regards,
    Jake Peralta

  40. Workplace Commuter Survey

    Your manager is surveying employees’ opinions about commuting preferences. It is the company’s 10th year anniversary and your manager would like to offer a gift to all employees. She would like to know if the staff would prefer to receive a free underground parking pass for one year or a free public transit pass for one year.
    Option A: I would like the one-year underground parking pass.
    Option B: I would like the one-year public transit pass.

    I would opt for the one-year public transit pass for the following reasons:

    Firstly, Since I stay in the outskirts, I prefer taking public transport, rather than driving myself. With a free public transit pass, I wouldn’t have to wait in long queues every day to get a ticket. Moreover, during the rush hours, I have to wait for a minimum of half-hour to obtain a ticket to the tri-rail. Due to this reason, there have been times when I reached the office late and missed client meetings.

    Secondly, our office is located right in the middle of the city which gives huge accessibility to public transport. Hence, most of the employees prefer subway, path trains, buses, etc. Besides, only 10% of the staff get their car and use the underground parking. A free transit pass would allow employees to travel without any costs incurred or spending on fuel.

    Furthermore, a free transit pass will motivate others to use public transport, thus reducing air and noise pollution caused by heavy traffic. This would prove to be a cost-effective solution and an amazing gift for all the employees.

  41. Printer Survey

    Your boss thinks paper is unnecessary because everyone has a computer and access to the internet. Your boss wants to take away all the printers so that people use much less paper. Other people think that this will be very inconvenient. Your boss asked you to respond to an opinion survey about whether to keep the printers.
    Option A: I think we should keep the printers in the office.
    Option B: I think we should have a paperless office with no printers.

    Ans:

    There are several other way’s which can be implemented to reduce paper usage therefore, I feel that keeping printers in the office is a viable option for the following reasons:

    Our company relies on heavy paperwork so, having no access to printers will be a bolt of the blue for the employees. Besides, Internet access doesn’t justify the fact that paper usage will be reduced. There are several important tasks like printing our monthly invoices, creating the budget plan, sending the Verification forms to our customers, creating copies, to depict a few which cannot be paperless.

    Although we can implement several ways to curb the paper usage and change our task management to sending the paperwork online, it won’t necessarily take away the printer entirely from the scenario. Many of our Client’s still have primitive systems and are very skeptical of sending them important and confidential information through e-mail. Furthermore, there is always a threat of Online hacking, and the information is never safe, as experienced last Summer, where our Database was hacked, wiping out our entire Customers Record.

    To conclude, awareness about the environment will certainly help in reducing paper usage rather than curbing the use of printers, which is an important part of our setup.

  42. You work for a clothing company. Your company has a new style of coat.
    Write an email to a magazine in about 150–200 words. Tell the magazine about the new style of coat. Your email should do the following things:

    Provide information about your company.
    Provide information about the new style of coat.
    Suggest who might buy this coat and why.
    Invite the staff at the magazine to write about the coat.

    Ans:

    Respected Sir,

    I work for H&M, and I am writing this mail to bring to your attention, our latest line of Coats called the “Pride Collection”.

    Our company has always supported and been an avid supporter of the Gay Community as you wrote about us in your esteemed magazine regarding our float sponsorship in the NY City’s Community parade last Summer. We encountered a lot of demand for a less formal and stylish line of Coats matching the pride’s aura and personality, and keeping in mind those requests, we have decided to launch our new line of Coats targeted toward the beautiful and amazing people of the Pride Community.

    The new Coat has various options to choose from: Fur collars, Straight collars stitched with Velvet Buttons, and comes in seven vibrant colors depicting the Rainbow. The Coat has a stylish vibe and is perfect for Winter weather besides, rocking party looks if required. The Coat comes in two different dimensions i.e. the overcoat or the Regular.

    Furthermore, the Launch is scheduled for next Friday at Madison Square, and I would like to invite your team to attend the event and write about the Coats, which are already creating a buzz on Social media.

    Kind Regards,
    Jake Peralta.

  43. At your workplace, recyclable materials, such as juice boxes, are not separated from the regular garbage. You would like the company to start a recycling program, at least in the cafeteria.

    Explain the problem.
    Suggest ways to solve the problem.
    Offer to volunteer and help.

    Respected Sir,

    I am writing this email to suggest a recycling program for our office cafeteria.

    Firstly, I have noticed that the office doesn’t have a separate garbage bin for recyclable waste such as juice boxes, plastic bottles, etc. Such products can be recycled and reused, thus saving our environment from unwanted pollution.

    Secondly, it takes many years for paper or cardboard to decompose. Plastic never decomposes, and it will stay in our environment for thousands of years. For this reason, the government has regulated programs for separating waste. According to an article in the “NY Times,” the recycling industry is booming, and it has helped reduce 20% of pollution. Besides, it has led to a cost-effective way of manufacturing recycled products.

    Finally, I would like to suggest that our company take stringent measures to save mother earth. One thing you could do is, introduce recycling bins in the cafeteria and other office spaces like near the printers. I would be happy to volunteer for such an important cause and would love to educate others too. I am planning to give a small presentation on a recycling program next week whenever you are available.

    I hope you consider my request. Thank you.

    Kind regards,
    Anna Mathew

  44. You enjoy going to your local coffee shop to work, read, and meet friends. However, every time you go, the seats and tables are dirty and you have to clean them up.

    Describe why you enjoy going to the coffee shop.
    Explain the problems with the coffee shop.
    Suggest how the problems could be solved.

    Dear Manager,

    I am a regular customer of XYZ coffee shop. I always love to have espresso coffee with Almond and butter scotch cookies while reading. The aroma of that coffee allure me to come at this coffee shop and specially the cup cakes that you often make on weekends. As I am a coffee lover, I feel it is the best place to hang out with friends.

    Lately, I noticed that the seats and tables are full of dust. And I could not find any staff to clean it. Whenever I want to sit first I have to clean them up then only I can sit. It gives a very bad impression on customer’s mind. As I love this place so, I think I should bring this problem in your notice.

    Considering this, I think you should hire some more staff for cleaning the chairs and tables or you could trained the existing staff.
    I am looking forward to see how my suggestion will translate in to a prompt action from your side.
    Regards
    Kusum Sukhija

  45. Barbecues on Balconies Survey

    Your apartment manager is surveying your opinion about people using barbecues on their apartment balconies. The apartment balconies are small. Some residents think that because barbecues can cause smoke and catch fire, they should not be allowed. However, others think that using barbecues should be allowed because people like to enjoy summer food at their home. Your manager asked you to complete an opinion survey.

    Option A: Residents should not be allowed to use barbecues on their balconies.
    Option B: Residents should be allowed to use barbecues on their balconies.

    Although using barbecues to enjoy time with family is a great idea, I think that residents should not be allowed to use a barbecue on their balconies for the following reasons:

    Firstly, apartment balconies in Los Angeles are not designed to use barbecue grills. The balconies in the apartment building measure 300 sq ft, which is pretty much cramped. Moreover, LA is a city that is dry year-round, which increases the risk of fires. The apartments are made of wood, and smoke from the barbecues can burn down an entire building.

    Secondly, our apartment has a good clubhouse with an open pool and barbecue grills beside it. The residents already pay for such amenities and should take advantage. Furthermore, the free space in the community can be booked by a family beforehand, and they can enjoy a good barbecue summer with their family rather than barbecuing the apartment and risking the lives of their loved ones.

    Finally, According to an article in “LA Times”, almost 25% of the deaths in the city occur due to fires in the apartments that were caused due to barbecuing. There should be stringent measures taken to reduce the risk of fire and to keep everyone safe.

    1. Score 9. Make sure you use your transitions, ie. “…barbecuing; therefore, there should be stringent measures taken to reduce the risk of fire and to keep everyone safe.”

  46. Scent-Free Workplace Survey

    Your manager is surveying your opinion about a scent-free workplace where perfumes and strong smells are not allowed. Many other workplaces in the city already have this policy.

    Ans:

    Smelling good is an important Corporate habit, and I believe that people should have the right to wear any scent for the following reasons:

    Being in an interactive corporate job, where we communicate with a lot of folks on a day-to-day basis, looking and smelling good is necessary for a good first impression. People prefer a good vibe and better smelling surroundings rather than stinky stale air to breathe. According to ‘NY Times, 66% of the professionals feel confident and presentable in their jobs where they have no restrictions on dressing, applying scent, and having flexible break times.

    Furthermore, people more aged complained about having allergy’s and headaches due to scents, as surveyed by our company in the last quarter at one of the after-work events. 71% of our staff consists of young college graduates and engineers under 30 and implementing any restrictions or policy could hamper our relationships with them.

    Lastly, companies implementing this policy seem to be hesitant in revealing whether this policy has had any adverse and lasting changes in their company as reported by ‘Times Now’. Besides, being one of the coolest startups in the City, we have come a long way in making our actions speak rather than implementing such harsh workplace words.

  47. Write an email to the department store manager in about 150–200 words. Your email should do the following things:

    Explain why you went to the opening.
    Complain about the store not having the items they advertised.
    Describe how you would like the store to fix the problem.

    In the mail, you received an advertisement about the opening of a new department store. The advertisement said that they have many items at special low prices. However, when you went to the store, you could not find the items.

    Respected Sir,

    I recently visited your departmental store, and I am writing this email to express my dissatisfaction with the unavailability of the products advertised.

    Firstly, I received an advertisement about the opening of your store, and it contained many discounted items and deals on electronics. I was particularly interested in the deal: “Buy 1 Samsung Galaxy 5 and get a free LG Microwave”. But when I visited the store, I couldn’t find the items advertised. I asked the store representative about the offer, and he said that the store doesn’t have the Samsung phone or Microwave in stock.

    Secondly, when I asked your salesman about other items in the advertisement, he gave a deaf ear. Moreover, his rudeness to customers came as a bolt out of the blue for me. Your store misled customers through the advertisement and lured us to your store opening.

    Finally, As a departmental store, it is your responsibility to treat customers with the utmost respect and customer support. I would suggest you take stringent measures to resolve this issue. One thing you could do is, offer the same deals advertised to the customers and give orientation or training sessions to your salesman.

    Thank you.

    Kind Regards,
    Anna Mathew

  48. You have borrowed money from your bank. Now your income has changed.

    Write an email of about 150–200 words to the bank and explain the change in your finances. Make a request to change the amount of money you pay back each month. Your email should include the following things:

    the amount of money you borrowed and the current repayment schedule
    why you borrowed the money
    how your income has changed and why it has changed
    how you would like to change the amount of money you pay each month

    Ans:

    Respected Sir,

    I, Jake Peralta, an esteemed and a longstanding customer of your bank, and I am writing this requesting you to make some changes in my monthly repayment of the Loan.

    Last year in August 2020, I was approved of a 20,000$ loan for purchasing a new Car. Currently, I am paying a monthly repayment of 500$ for 24 months with an interest rate of 9.8% due every 5th of the month.

    Fortunately, I was promoted to a higher post at my job to a Senior Manager, and by god’s grace, there was a 20% increment in my salary. Although Chicago was a dream city for us, my family has decided to move to New York. Due to this reason, I would like to make some changes to my current repayment structure, starting from increasing the monthly repayment amount to 1000$.

    Furthermore, since your bank was just a block away from my current residence, I preferred to paying through a check, but my New York Apartment is far from the nearest branch, so I would also like to change my mode of payment from check to Online Payment.

    Attached is my Monthly Receipt of the repayment for my Account Details. Thank You.

    Kind Regards,
    Jake Peralta

  49. Park Use Survey

    Your community centre is surveying your opinion on a new event happening every Saturday in the park near your home. There are two events being considered. One suggestion is a vegetable and fruit market. The other suggestion is a second-hand furniture and appliance market.

    I appreciate the opportunity to provide inputs on park use survey.

    I strongly believe that vegetable and fruit market in the park on every Saturday is far better and convincing choice because of the following reasons.

    Firstly, there is no farmers market in the proximity of our area. Whenever, we want to buy vegetable and fruits. We have to go to a mall ,that is, ten miles away from our society. If every Saturday ,there is fruit and vegetable market in a park it will make our life easy as it has now become whole day task to buy these things from mall.

    Moreover, In mall the cost of fruits and vegetable is always high as compared to these market as in these market fruits and vegetable are directly sold to customers, no intermediator is involved mostly and sometimes, only one mediator is involved.

    Nonetheless, we are paying more amount. we do not get fresh vegetables and fruits as these mall usually buys in bulk quantity. But having a Saturday market for fruits and vegetable we could get fresh vegetables and fruits at a reasonable price.

    Considering this, I hope you will make right decision for our community.

  50. You are a high school teacher. A student of yours has just graduated with excellent marks from high school. This person wants to find work.

    Explain how you feel about her high school grades.
    Explain why a college education is good.
    Explain why going to work instead of college is unwise.

    Dear Sam,
    Congratulations on your high school graduation. What a proud moment it is ! I am very excited for your amazing grades. Your parents must be thrilled as I am.

    I would like to give my two cents that why you should pursue your college studies. Firstly, for building a good career in any profession you need to have a deep knowledge of the subject . In college, you will understand it with the help of projects and practicals.

    Secondly, College education teaches you imperative lessons that will help you in living a better life For instance, time management and self discipline. By doing multiple things, at the same time like studying and doing internship will teach you how to manage time for every activity.
    Finally, In College days we meet people of different culture and it gives a real time experience for life and also college memories are the life time memories.

    However, If you go for work instead of college definitely you will get a job and initially, you will feel financial freedom. But in long run, you will not get a higher position job that you could get after completing your college education.

    I hope you will come up with a best decision.
    Good luck.
    Regards
    Anna Mathew

  51. A research suggests that damage to the environment is an inevitable consequence of

    worldwide improvements in the standard of living.

    Write 150-200 words discussing whether you agree or disagree and why do you take that

    stance. What effects could it have if the government goes with either choice?

    Option A: Support the topic.

    Option B: Go against the topic.

    Ans:

    Improvements in Technology and Modern Science has improved the way people live their life which is ultimately causing harm to our environment and therefore, I agree with the research for the following reasons:

    Firstly, mankind is a selfish being and the recent advancements in Tech and the sudden boom in Science have not only helped him to make his life efficient but also find innovative ways to comfort himself. Building concrete Jungles along a booming mangrove, building large structures along with river bodies, disturbing the food chain by animal killings, and consuming unrealistic products are causing greater repercussions than ever imagined.

    Secondly, showing off is a virtue in today’s world so people have started using all types of Gadgets and an increase in the number of vehicles around the world has not helped the cause for the environment either. Fuel resources going empty along with Ozone Layer depletion is a real threat, and many cities in the world are already bearing the brunt of that with increasing temperatures and rising sea levels causing uncontrolled natural disasters.

    Furthermore, the Government intervention will be fruitful and make people more aware of the environmental problem besides creating some stringent laws going forward as the government should remember that he who pays the piper calls the tune.

  52. Scent-Free Workplace Survey

    Your manager is surveying your opinion about a scent-free workplace where perfumes and strong smells are not allowed. Many other workplaces in the city already have this policy.

    Option A: The workplace should have a scent-free policy.
    Option B: The workplace should allow people to wear scents.

    Although scents make a person smell good, I second the suggestion of a scent-free policy for the following reasons:

    Firstly, Every individual has a different taste when it comes to perfumes. Some may like sweet scents, while on the other hand, some may like strong fragrances. Recently, Anna from the sales department fell sick due to a colleague who had worn a strong scent. She had allergic reactions to the perfume and was coughing badly, and hence she had to be taken to the hospital.

    Secondly, According to new research, perfumes are harmful to our bodies and have various side effects. The most recent article in the “NY Times” says that doctors suggest not to use too much fragrance due to the high risk of breast, lung, and skin cancers. In the past five years, there have been 5000 cases of such cancers, and doctors blame perfume companies for it. Furthermore, 50 perfume samples were collected last year, and they had specific chemical ingredients that proved to be dangerous to health.

    Finally, multinational companies in our city have already adopted this policy, and it would be great if we follow the same path for the well-being of our employees.

  53. Write an email of about 150–200 words to the bank and explain the change in your finances. Make a request to change the amount of money you pay back each month. Your email should include the following things:

    the amount of money you borrowed and the current repayment schedule
    why you borrowed the money
    how your income has changed and why it has changed
    how you would like to change the amount of money you pay each month

    You have borrowed money from your bank. Now your income has changed.

    Respected Sir,

    I am a customer of your esteemed bank, and I am writing to request a change in the amount of money I currently pay each month for the loan.

    Firstly, I had taken a home loan of $100,000 from your bank, and on the 1st of every month, the bank deducts $750 from my checking account. The interest rate for 15 years is 15.1%, and I have been repaying you for one year.

    Secondly, I switched jobs three months ago and currently working for a multinational company, and I’ll be relocating to the USA in the next two months. The company pays me a pretty high package than my previous job and therefore, I think I’ll be able to repay you sooner than expected. My income has increased by 45%, and I would like to change the amount being deducted every month from $750 to $2000.

    Finally, I recall you offering a lower interest rate if a customer pays back almost 20% of the loan in just three years. I would be happy to receive a lower interest rate in the future. For your reference, I am attaching copies of my current and previous paychecks.

    I hope you make the suggested changes to the amount. Thank you.

    Kind Regards,
    Anjali

  54. Task 1:

    You are studying a short course in another country. Your accommodation was arranged by the course provider. There is a major problem with the accommodation.
    Write a letter to the course provider. In your letter:

    Say what the problem is.
    Describe the accommodation you thought you were getting.
    Ask the provider to solve the problem.

    Ans:

    Respected Sir,

    I recently enrolled in your esteemed College for a six month Course on Java, staying at the temporary accommodation provided by your University and I am writing this to express my dissatisfaction regarding the place.

    Firstly, housing was the least of the concerns coming to a different country to pursue my dream course, and I was prepared to face a lot of challenges related to the culture, weather, and the people around me. But, after arriving at my allotted place, I was flummoxed. The place was completely different from the one shown in the pictures as I was provided with a large room with nine other Students. The beds were adjacent to each other and had a small desk beside them. Besides, we had to share the closet space with everyone making it worse.

    Furthermore, the accommodation promised by the University was a studio apartment with ample room for a bed, study table, and closet space along with the basic amenities. On my day of arrival, the Manager of the place turned a deaf ear to all my concerns being rude and adamant.

    Lastly, I request you to speak to the Building manager to grant me a better place or kindly refund my accommodation fees.
    Thank You.

    Kind regards,
    Jake Peralta

    1. Score 8. Watch your subjunctive and punctuation. These are really holding you back. Let me know if you’d like a class to clean these up.

  55. Your children’s school provides free school lunches. Usually, the lunch is a hamburger, hotdog, or pizza. The children really enjoy the lunches. Some parents want to change the lunches so that the children eat salad or vegetables every day. The school asked you to respond to an opinion survey.

    Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.
    Option A: I would prefer the lunches stayed the same.
    Option B: I would prefer they changed the lunches.

    Dear Sir,
    I appreciate your inviting our opinion on the school lunch survey.
    if the given choice I would prefer to change the lunches as it seems a far better and viable option for me. I would like to give a couple of reasons to substantiate my arguments.

    To begin with, No doubt food like pizza and burgers are very tasty and student loves it. But it can be harmful to the health of students. As they are in growing age they need more nutritious food for the overall development of their body and mind.

    Moreover, having these types of lunches every day can lead to child obesity and that is a very serious issue. Junk food has more oil and salt as compared to other food. It contains more fats and carbs.

    Furthermore, It is observed that after having junk food people often feel sleepy as it is hard to digest because of fat substance. As a result, students do not focus in after-lunch classes because of the heaviness in their eyes. it affects their studies also.

    After discussing all my arguments, I firmly believe that schools should change the lunches for the benefit of student health.

  56. 5. You have registered for a six-month computer training program at Sambro Community College. You want to rent a room from the Sambro Housing Agency.

    Write an email telling them when you need the room, the type of room you would prefer, and the reason for your request.

    Respected Sir,

    I am writing this mail to get a room rented out for a computer training program that I enrolled in at the Sambro Community College.

    Firstly, I am working for a multinational firm that requires me to pursue a six-month computer science crash course. Since this is an online class I would require internet access along with equipment like desktop monitors, keyboard, and headphone set, etc. I do not have a well-organized workstation at home, and it would be difficult to manage studies at home with two infants.

    Secondly, I know that your agency has been renting out rooms for educational purposes for a very long time. My training starts next month on the 1st October 2021 and will continue until 1st February 2022. Furthermore, I am looking for a small-sized room with the above-mentioned electronic items. I would only be able to study during the night since I work during the day and have to finish the daily chores of picking up my kids from daycare. Therefore, I am looking for rooms that are available from 7 pm to 11 pm every day for six months.

    Finally, I am willing to pay the rent for the entire term in advance. I hope to hear from you soon.

    Kind Regards,
    Anna Mathew

    1. Whoops Anna, you’ve misunderstood the question. You should be writing to rent a room that you can live in during your course – not study in. Try again. You’re writing is superb, but your response would only score 5 with this misunderstanding.

      1. Respected Sir,

        I recently enrolled at the Sambro Community College for a computer course, and I am writing this email to request to rent a room from your agency.

        Firstly, I will be relocating next month from Calgary to Sambro and would require a place to stay. I would like to rent a condo apartment with a private bedroom and a private bathroom along with a kitchen. Moreover, I would be very much inclined to rent a furnished apartment so that I do not have to end up buying furniture just for six months. Furthermore, I heard that students in that area share a two-bed apartment or stay as paying guests. I am open to that option too.

        Secondly, I am looking for a six-month lease that would start from 1st October 2021 and end on 1st February 2022. According to your website, renting a room through your agency would cost me anywhere between $900 to $1000 depending on the amenities, and it very well fits my budget.

        Finally, I am willing to pay the rent for the entire term in advance. I hope to hear from you soon. Thank you.

        Kind Regards,
        Anna Mathew

  57. 5. You have registered for a six-month computer training program at Sambro Community College. You want to rent a room from the Sambro Housing Agency.

    Write an email telling them when you need the room, the type of room you would prefer, and the reason for your request.

    Ans:

    Respected Sir,

    I, Jake Peralta, have enrolled at the Sambro Community College for a six-month Java Programme and, I am writing this to request you to help me rent a room through your esteemed Housing Agency.

    Firstly, my course commences on the 5th October 2021 and, I am planning to fly in during the last week of September. Initially, I am looking at a place around the college since I do not prefer traveling in the harsh winter’s. Although I am flexible enough to travel under five miles if the situation permits but, my preferred option would be a nearby place and moving in before my courses begin.

    Secondly, since I am an introvert and not a chipper, I prefer the entire room to myself. I am aware that single rooms are costly but, it is something which I am adamant about, as far as my requirement is concerned. Furthermore, many of the students are paying guests with families, so I am open to that option too.

    Furthermore, many of my friends recommended your agency’s name as you have helped them and provided support besides, living on campus is no fun as it is certainly a dent in your wallet.

    I hope to hear back from you soon. Thank You.

    Kind regards,
    Jake Peralta

  58. Correction** Sorry about it

    Deloitte Corp. has never faced such a backlog in the past five years, and I understand that the employees will have to work harder and use weekends to complete their tasks. Hence, I would like to go with half the employees working for four hours for the following reasons:

    Firstly, most of the employees travel to work by car or public transport. I spend an hour commuting to the office and wouldn’t want to spend on fuel to work for two hours. According to a “NY Times” article, a person is most productive in the office for about 4-5 hours. Although we will only be half the staff, I think we can get most of the work done in those four hours.

    Secondly, working for four hours will allow employees to plan their weekends. The staff could be divided into groups and could take turns for each Saturday. In this way, everybody works Saturdays, but the same person will not have to work two straight months. Moreover, the staff would get to spend some time with their families and take some time to relax.

    Finally, the company could also provide employees with reimbursement for travel and free meals. This would indeed promote good work culture and a healthy environment.

  59. 5. The company you work for would like to ask employees to work on Saturdays for the next two months in order to catch up on its backlog. It has circulated a survey asking your opinion about two possible options.

    Option A: Half the staff would work for four hours every Saturday.
    Option B: All the staff would work for two hours every Saturday.

    Ans:

    Half the staff working for four hours would lead to more debates and skeptical feeling among our staff so, I would certainly want the entire staff to work for two hours every Saturday.

    Firstly, the previous two months have been a roller coaster for our company ranging from several management changes to some haste product delivery leading to a 10% drop in the third quarter sales revenue along with jeopardizing our relationships with some of our clients thereby increasing the load on pending tasks. Teams ranging from Marketing, Business, Accounting, IT, and Sales are accountable for this and be equally responsible for sharing the repercussions.

    Secondly, deciding which team will work on which Saturdays of the month is asking for more trouble and heated table conversations which I am sure our company has had a lot in recent times building up to this monumental rule change. Besides, more than 60% of our staff are parents allowing them just the weekends to spend time with their kids.

    In Conclusion, our teams work in a collaborative environment and require communicating with every team on a regular basis, it is in the best interests of the company, regardless of their position to make the entire staff work for two hours on a Saturday.

  60. You and your family visit the local shopping mall every week. However, it has become more and more difficult to find a parking spot recently. You would like to let the shopping mall manager know about this problem.

    Describe the problem you are having with the mall’s parking.
    Explain what you and your family have to do in order to visit the shopping mall now.
    Provide some suggestions for how the mall manager can solve this problem.

    Respected Sir,

    I visit your mall every week, and I am writing this email concerning parking issues.

    Firstly, I have noticed that the mall parking is overcrowded these days even during non-rush hours and one of the main reasons is that a few residents park their cars in the parking lot even if they don’t visit the mall. Since your parking is free, most people are taking advantage and park their car in the mall for hours so that they do not have to pay for the metered parking lots.

    Secondly, last week my wife had to take several rounds of the parking lot for an hour until she found a spot. Furthermore, to avoid this hassle of parking and to save time, a few disappointed customers are already looking for others options to shop in the area.

    Finally, I would like to suggest that you bring this up in the monthly committee meeting and take stringent measures to overcome this issue. One thing you could do is, keep an hourly fee for parking or allow the customers to exit the parking only if they scan their shopping bill.

    I hope you do the needful. Thank you.

    Kind regards,
    Anna Mathew

  61. You and your family visit the local shopping mall every week. However, it has become more and more difficult to find a parking spot recently. You would like to let the shopping mall manager know about this problem.
    • Describe the problem you are having with the mall’s parking.
    • Explain what you and your family have to do in order to visit the shopping mall now.
    • Provide some suggestions for how the mall manager can solve this problem.

    Respected Sir,

    I am a frequent visitor at your esteemed mall and, I am writing this to convey my dissatisfaction about the parking availability.

    Since my family prefers local produce, I visit your mall every week to purchase groceries but, recently, I have experienced a lot of trouble finding a parking spot. Due to the new wing construction going on, spots have been reduced to half and, out of those, most of them are always occupied by the construction vehicles or workers themselves. Besides, out of these reduced spots, many are reserved for the shop owners making it difficult for the public to find a parking spot even during non-peak hours let alone the weekends.

    Secondly, the public lot in front of the shopping mall seems to be taking advantage of the situation and increased their rates by double. Unfortunately, I don’t seem to have an option but to pay the required amount for my car not to be in jeopardy because of the recent car-related thefts skyrocketing in our area.

    Lastly, it would be helpful if you could make some temporary parking arrangements on the ground beside the mall until the construction is over or strike a deal with the public lot to reduce rates.

    Kind regards,
    Richard Patron

  62. At your workplace, recyclable materials, such as juice boxes, are not separated from the regular garbage. You would like the company to start a recycling program, at least in the cafeteria.
    Explain the problem.
    Suggest ways to solve the problem.
    Offer to volunteer and help.

    Dear Manager,

    It behoves me to mention that in our office recyclable waste are not separated from a regular garbage. There is only one bin available to collect all type of waste in cafeteria.

    I think for the safety of environment our company should begin some recycling program in our office. For instance In cafeteria there are many type of waste like paper waste and vegetable waste ,plastic waste etc. There should be a separate bin for recycle material and other material that can not be recycled.
    Moreover, different recycled products can be made by the material collected in separate bins for example from vegetable waste organic compost can be made and from paper waste recycled notebooks can be made etc.
    I am delighted to work for this eco friendly initiative. I always wanted to do something for our mother nature and I think by this program I can do this.

    Please count me in for this program.
    I am looking forward to see how my suggestions will translate in to a prompt action.

    Regards
    Sam

  63. You live in a small town of 10,000 people. A large green area in the center of town is undeveloped. The city has sent out an opinion survey to see what residents would like to have built-in that area.

    Although, a mall coming up would make life convenient for shopping, but I would like to have a Recreational Park built for the following reasons:

    Firstly, Calgary is a town, that still preserves its green areas and for this reason, it’s the least polluted town in Canada. For a Shopping Complex to come up, thousands of trees will have to be cut and this will lead to deforestation which will lead to pollution thus causing imbalance in our ecosystem. Whereas, for a Recreational Park, we would be able to retain almost 80% of the green area which will include a petting zoo. Only 20% of the trees will have to be cut for the sports complex.

    Secondly, Calgary is famous for its nature reserve which brings in tourists and many explorers to our city. A Recreational Complex would encourage school students to actively enroll themselves in sports activities. According to the “NY Times” article, almost 60% of children suffer from “ADHD” and obesity. This would be a chance for our community to help such children do some physical activity. The petting zoo would surely be the icing on the cake, as children would like to visit animals along with doing some workouts.

    Conclusively, a Recreational Facility would prove better for the future of all members in the town.

  64. You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.

    Respected Sir,

    I recently visited your esteemed restaurant, and I am writing this mail to express my dissatisfaction with the customer service I received.

    Firstly, I made this reservation for my Anniversary dinner with my family. I ordered your famous specials on the dinner menu and had specifically instructed the waiter about my wife’s allergy to peanuts. We had to wait for almost an hour for the food to arrive and it was a disaster when I found some peanuts in the “Green Curry” that my wife ordered. She was lucky enough that she didn’t consume it.

    Secondly, when I informed your staff about it, he behaved pretty rudely. I was flummoxed and requested to get the dish replaced. Furthermore, the restaurant messed up the bill and charged extra for the Curry I ordered the second time. Although the waiter gave us a complimentary dessert, by then, we all were so furious that we left without having a word with you.

    Moreover, I have been a regular customer at your restaurant, and I have never experienced such terrible service. Finally, I suggest you bring this up in the employee meeting and take stringent measures to improve customer experience.

    Thank you.

    Kind Regards,
    Angel Smith

  65. You live in a small town of 10,000 people. A large green area in the center of town is undeveloped. The city has sent out an opinion survey to see what residents would like to have built-in that area.

    Ans:

    Although creating a recreational park seems to be a reasonable idea, our town has a less number of entertainment options available for the public and creating a shopping complex would be a better option for the following reasons:

    Firstly, most of our residents drive at least 15-20 miles for purchasing groceries at Walmart and K-Mart located on the outskirts of the town after Publix decided to close some of their stores in our town due to budget issues. Therefore, having a supermarket in the center of our town would suffice the needs of the residents. Besides, having great additional food options would be the icing on the cake.

    Secondly, ever since Regal Cinemas has decided to pull out of our town, AMC has been the only saving grace for many movie buffs including me which is in the neighboring town, and traveling there is very inconvenient for many people especially for children on the weekdays causing a great deal of inconvenience.

    Furthermore, our town is in a need of state of art Complex where people can spend time with their families, friends and have an enjoyable time. I hope you dot your i’s and cross your t’s before taking the right decision.

  66. You recently made reservations for dinner at a very famous and expensive restaurant in town. However, the meal and the service were terrible. The restaurant manager was not available to solve the problem, so you left without a resolution.

    Respected Sir,

    My name is Adam Smith and I visited your esteemed restaurant yesterday, and I am writing this to express my dissatisfaction regarding the poor service and management experience.

    Food Mart has a reputation of providing a high-class service along with amazing customer service, but it didn’t seem so yesterday. I had made a reservation for fifty people about a month ago as instructed on your website, to celebrate our company’s success but, as we reached the restaurant, we were told to wait about an hour making our colleagues and overseas clients face a very inconvenient situation.

    Furthermore, the service was too slow, and the food didn’t seem to match up to the quality expected and to make matters worse, one of your waiters spilled some hot soup on my colleague’s tuxedo.

    I have been visiting this restaurant with my family and friends for years and yesterday’s event was a bolt of the blue for me. I was surprised that the hostess was not very polite and approachable about the entire incident and turned a deaf ear to all our concerns. I hope you get back to me regarding an explanation for this and provide compensation for this bad experience. Thank You.

    Kind regards,
    Adam Smith

  67. Family Picnics

    The City Manager is surveying the opinion of the community about family picnics held in public parks. On the one hand, public parks are created for people to enjoy nature. On the other hand, large family gatherings can be noisy and occupy a lot of park space. The City Manager has asked you to complete an opinion survey.

    Option A: Family picnics should not be allowed in public parks.
    Option B: Family picnics should be allowed in public parks.

    I appreciate your inviting our opinions on family picnics survey.

    If given the choice, I would prefer to choose that family picnic should be permitted in public park as it is more suitable and convincing option for me.I would present a couple of reasons to substantiate my arguments.

    To begin with, In today’s busy life parks are the only outdoor place where families can enjoy together. As at the same time, children can also involve in some physical activity. Additionally , As childhood obesity is increasing globally we should encourage children to play some sports and have fun in park by exercising.
    Moreover, Public parks are made for all the residents so that they can enjoy nature. Parks provide ample space for picnics. At times, it is not possible to arrange family get together in a house because of limited space.However, sometimes family picnic can be noisy but one should respect each other’s way of enjoying in the park.
    And, if the city Management is concerned with the free parking space then visitors can come to the park by walk but not allowing the family gatherings in public parks is unfair with nature lover.

    Therefore, in my opinion, the option to allow a family picnic in public parks is a wise choice for the society.

  68. Printer Survey

    Your boss thinks paper is unnecessary because everyone has a computer and access to the internet. Your boss wants to take away all the printers so that people use much less paper. Other people think that this will be very inconvenient. Your boss asked you to respond to an opinion survey about whether to keep the printers.

    I strongly believe that the printer should most definitely be removed from the office considering environmental and economic benefits.

    It is a proven fact that reduction in forest areas and cutting down trees are the main reasons for global warming which is the hot potato nowadays. We are indirectly contributing to environmental hazards by excessive use of papers are made up from the foliage of trees. I have seen that a lot of employees unwantedly give prints even though it is not required.

    Furthermore, with the world shifting towards a digital era, the paper-based formality should be distinct. We always have the option to do all the office work digitally rather than giving printouts. In this way, we can save ample of money of the Company which can be invested in the Business. For example, we can send copies of Invoices digitally rather than giving print puts to customers.

    Ergo, it should be beneficial in the interest of the company and the public at large to ban the use of paper.

  69. You work for a clothing company. Your company has a new style of coat

    Write an email to a magazine in about 150–200 words. Tell the magazine about the new style of coat. Your email should do the following things:

    Provide information about your company.
    Provide information about the new style of coat.
    Suggest who might buy this coat and why.
    Invite the staff at the magazine to write about the coat.

    To whom it may concern,

    I am Dipesh Solanki, and I am a fashion designer at Raymon’s male section. We at our Company always promote taking leaps with the ever-changing fashion industry and are prominent players in Men’s outfits across the globe.

    As our constant endeavor to satisfy the customer’s need, we have recently designed a coat made from velvet fabric. It is made from minutely collected silk from Kashmir, India, and has been engraved with blue stones around the neck which is specially ordered from New Delhi. These are the limited edition coats and will be available for the stipulated time period only.

    This custom-designed velvet coat is the most ideal choice for wedding ceremonies since it will provide an elegant look to the Groom for his special day. Apart from that, it will be perfectly suited for music and dance functions due to its vibrant colors and shiny fabric.

    With these, we will be grateful to you if you could send your staff for capturing the detail of the coat and publish the article in your renowned fashion magazine “The Fashionista”.

    Looking forward to hearing from you.

    With regards,
    Dipesh Solanki

  70. Your son has been experiencing some difficulties at his elementary school. He has been unhappy for several weeks. You want to talk to his teacher.
    Describe the problems your son is having.
    Suggest some solutions to the problems.
    Make an appointment with the teacher to discuss the problems and your solutions.

    Dear Ma’am,
    It behooves me to mention that my son (James )is studying in your school in grade two and he is very despondent from last two to three weeks. Last night, I talked to him then he finally told me that some students were trying to bully him. These students are not of his class. They are elder than him and always make fun of him in front of others. As a result, James does not want to go to school.

    I would like to resolve this problem as early as possible as my son is afraid of going to school. I think you should intervene in this problem and talk to those students. Additionally, you should warned them that it is not acceptable. Moreover, You can also talk to their parents to resolve this issue.

    Considering this Situation, I personally want to meet you about this so that we can analyse this problem and discuss all the possible solutions as it is a sensitive matter. I will be available anytime.
    An open line of communication would be greatly help out in this issue.
    Looking forward to your prompt reply.

    Regards
    Anna Mathew
    James Mother

  71. Your English instructor has assigned a final project. It will involve doing online research and presenting a 15-minute speech to the class. This project can be done either individually or in groups of three. Your instructor has asked you to complete an opinion survey.

    Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.

    Option A: I want to work by myself on the final project.
    Option B: I want to do the project in a group of three.

    I strongly believe that instead of a group, the final project on ‘Urban Transport Mechanism’ shall be allocated on an individual basis.

    It is evident that working in a group requires extensive time management and adjustments. The Group has to decide a convenient time that is suitable for everyone, and only then they can initiate their task. Moreover, any change to the schedule or availability of team members will affect the project work. For instance, if a member decides to meet for the project at night and the member who was supposed to bring his laptop could not come due to any unavoidable situation, then even though the remaining members remain present, the task would be postponed to the next day only.

    On the contrary, If the project is given separately to each Individual, It would enable us to perform our task at one’s convenience and without dependency on others. To exemplify, not only I can do extensive research through the internet at my leisure, even at midnight, but also be able to prepare my presentation speech eloquently, if I work independently at my home.

    Considering the above points, the final project must be assigned on a student-to-student basis for better evaluation.

    1. Lovel. With accurate inversions, it would score 10 ‘…only then can they initiate…’ and ‘not only can I do extensive…’

  72. You are an international student studying English at a private language school. Your courses were expensive and you are disappointed with the quality of instruction, materials, and the time keeping of the other students.
    Write an email to the School Principal complaining about the situation and suggesting how you would like the issue to be resolved

    Respected Principal,

    I am writing in regard to the English course that ABC school is providing. I am very disappointed with the quality of course.

    I am an International student and English is not my first language so I need extra help in English. That’s why, I joined an English course in your esteemed school .Even though, the course is very costly than other private school. I thought that school must provide some extra study material and support. But I found this worthless as the teachers are giving same instruction that are available on social media .Moreover, No extra tips and assignments are given in this course.

    Even the study material is also outdated, as this is a language course and in language new words are added every day and style of writing also changes after sometime. But teachers are teaching in the same old way. I personally feel it is a wastage of time as there is no improvement in my English skills.

    Considering this situation I think you should either hire some new teachers who are more updated and know new pattern of teaching or you should trained these teachers.

    I am looking forward to see that how my suggestion will translate in to a prompt action.
    An open line of communication will greatly help out in this matter.

    Regards
    Anna

  73. The company you work for would like to ask employees to work on Saturdays for the next two months in order to catch up on its backlog. It has circulated a survey asking your opinion about two possible options.

    Option A: Half the staff would work for four hours every Saturday.
    Option B: All the staff would work for two hours every Saturday.

    I appreciate the opportunity to provide input on backlog survey.

    I strongly believe that all the employees would work for two hours every Saturday to catch up on its backlog as seems to be far better and convincing option for me. I would like to give couple of reason to substantiate my arguments.
    To begin with, Clearing of backlog is imperative for the proper functioning of office work. This backlog is created by all staff members so it is the responsibility of all the staff to complete it as early as possible and if everybody will come for two hours on Saturday this can finished early.

    I support this because it also give a sense of equality in office. No one should feel that only they have to come because of others backlog.
    Moreover its only a matter of two months till the pending work done if anybody have some problem we can accommodate it as we are team. Additionally, The employees have to come only for two hours. After that they still have Saturday to for themselves and their loved ones.

    Moving discuss all my arguments I believe all the staff would work for two hours every Saturday.

  74. 4. You work in a very big office. There is a popular and cheap restaurant in the building. The boss is thinking of removing the restaurant and replacing it with a childcare facility and has asked whether you would prefer:

    Option A: Replace the restaurant with a childcare facility
    Option B: Keep the restaurant and let parents make childcare arrangements offsite.

    I second your suggestion to replace the restaurant with a childcare facility for the following reasons:

    Firstly, Nowadays, postpartum depression is pretty common. When my two-year-old Mary was born, I struggled to find a nanny after my maternity leave was over. I had two weeks before returning to work, and it was stressful. I was anxious most of the time that my child is with some unknown woman. A daycare facility in the building would allow the new parents to visit their children and would give them some stress relief. I wish the daycare opened in the office building two years ago.

    Secondly, many amazing restaurants around the entire block are affordable. I prefer to walk a few minutes to buy lunch. Besides, I don’t get much time to exercise during the day, so a fifteen minutes walk to and fro wouldn’t hurt.

    Finally, opening a daycare in a building like ours would encourage other firms to explore such options for their employees’ mental health. Furthermore, this would set a good impression on our company work culture.

    Thanks and I hope you make the right decision.

  75. 4. You work in a very big office. There is a popular and cheap restaurant in the building. The boss is thinking of removing the restaurant and replacing it with a childcare facility and has asked whether you would prefer:

    Option A: Replace the restaurant with a childcare facility
    Option B: Keep the restaurant and let parents make childcare arrangements offsite.

    Ans: Although having a Childcare Facility in the same building as our’s would be beneficial and convenient for our entire staff members, but I suggest you keep the restaurant for the following reasons:

    Firstly, Sam’s Food Court has been in our building since the beginning. People not only from our office but nearby co-working spaces and professional facilities come here to have food. Sam’s delivers food to more than half the people from our office as they provide a variety of food options and also have special monthly and yearly incentives, especially for our Company peeps.

    Secondly, as Aetna takes charge of our Healthcare provider beginning 2022, it has partnered with various facilities to provide our staff with convenient options and join a Childcare facility that is specifically near to the policy owner’s Home and has narrowed down the radius to under 5 miles making it efficient for parents. Besides providing this option, they are also lowering the monthly premium for our staff since we have had a contract for ten years.

    Furthermore, our Clients from China are visiting us early next year, and greeting them with an under-construction building will leave them flummoxed. I hope you make the right decision for our company.

  76. 4. You recently stayed in a hotel where the service was slow and the room was dirty.

    Write an email to the hotel manager complaining about the accommodation and suggesting how the issue might be resolved.

    Respected Sir,

    I recently stayed at the Hyatt Regency Chicago, and I am writing to express my dissatisfaction with customer service and the cleanliness of the room.

    Firstly, You being a 4-start hotel, I had my hopes high which very well was proved wrong. I stayed at your hotel from September 1st to 5th and had booked the Deluxe Suite. When I reached the room with my family, we noticed that the room was a mess. We felt as if the room service person hadn’t cleaned the carpets, washroom, and the bedsheets were lying all over the floor. I contacted reception immediately to let them know the situation. Although the receptionist was sorry about the condition of the room, it was a bolt out of the blue when no room service showed up even after the complaint.

    Secondly, We had to wait for at least an hour to get the room cleaned. Furthermore, when I contacted Hyatt customer service for compensation, the person on the call spoke rudely and mentioned they couldn’t do anything about this matter.

    Finally, I request you to compensate your customers and to train the staff so that such incidents do not continue to happen.

    Best Regards,
    Anjali

  77. 4. You recently stayed in a hotel where the service was slow and the room was dirty.

    Write an email to the hotel manager complaining about the accommodation and suggesting how the issue might be resolved.

    Ans:
    Respected Sir,

    I stayed at your esteemed Hotel during my Chicago Trip, and I am writing this mail to express my dissatisfaction regarding the Hotel Services experienced during my stay.

    JW Marriot is known for its amazing service and providing customer satisfaction, but that didn’t seem the case when I experienced several delays in getting the room service throughout my weekend stay. The staff was rude and adamant and turned a deaf ear to my requests.

    Secondly, my room was not cleaned before my arrival and had several filthy clothes and garbage left behind by the previous travelers. After several complaints, your staff managed to clean my room, but that too wasn’t up to the mark. The carpet was full of dust, and the washroom was out of several toiletry items. Furthermore, the laundry staff messed up my order, and my Tuxedo wasn’t ready before the Gala Night at your Ballroom.

    Having suffered such a service came as a bolt out of the blue for me as I have been a frequent visitor at your Hotel. I suggest bringing up this issue with your staff Co-ordinator and also having some stringent measures to improve the cleanliness and guest services. Thank You.

    Kind regards,
    Adam Smith

  78. 3. Your company is considering whether or not to sponsor a float in the upcoming community parade. Your superiors have asked whether you support or oppose the investment.

    I second your suggestion to sponsor a float in the upcoming Black Lives Matter Community parade for the following reasons.

    Firstly, I have been a longstanding member of the community, and I know how much they struggle every day for their fundamental rights. Even in a developed country like the USA, most Blacks strive to find job opportunities because of racial discrimination and no proper guidance. The incident that caused the death of a black man John Floyd this year is pretty alarming for the whole nation, and sponsoring a float in the parade would help them understand that multinational companies like us support their cause and encourage them to strive harder.

    Secondly, I think it will also put a good impression on our company that we hire candidates of all races. This parade is being held in the busiest street in New York City with over 100,000 attendees and would give us a chance to go publicly live by sponsoring and showing our support. Furthermore, this will also encourage other IT companies to support such parades in the future.

    Besides, the community doesn’t have many funds, and they are thriving to find sponsors. They would much appreciate and be grateful if we sponsor a float.

  79. 3. Your company is considering whether or not to sponsor a float in the upcoming community parade. Your superiors have asked whether you support or oppose the investment.

    Ans:
    Our company has recently acquired additional funds for our new shoe Campaign, and that is why sponsoring the float in New York City’s upcoming Gay Community Parade would be an ideal investment and provide a perfect launchpad for our upcoming product.

    Even before the passing of Section 377, our company has been an avid supporter of the Pride Community and always encouraged people to be open and proud about it. Our New Shoe Line: “Pride for Life” is targeted towards the Gay community celebrating their awesomeness and uniqueness, and we couldn’t get a better occasion and audience than the people in this Parade.

    Secondly, the parade lasts for three days traveling from Manhattan to Brooklyn and finishing in Queens. Statistics show that our new product has sparked the greatest interest in Brooklyn via our various marketing campaigns and online buzz. Furthermore, the parade is going to have several events and competitions and having our product showcased there will be an amazing strategy and create even more frenzy among the crowd.

    Lastly, this year’s sponsorship bidder will acquire the float rights for 5 years so looking at the bigger picture, it will be a perfect setting for our company to launch anything new and keep our audience abreast of all our latest and upcoming products.

  80. 3. You are an international student studying English at a private language school. Your courses were expensive and you are disappointed with the quality of instruction, materials, and the timekeeping of the other students.

    Write an email to the School Principal complaining about the situation and suggest how you would like the issue to be resolved.

    Respected Sir,

    I am Anjali Jones, an English student at your school, and I’m writing to inform you about my dissatisfaction with the current curriculum, guidance, and materials.

    Firstly, I come from a country where English isn’t the 1st language spoken, and for an international student in a country like Canada, it’s altogether a different ball game when it comes to communicating. I have taken a few English Literature and Grammar courses and realized that the Professors just went through basic stuff. There weren’t any case studies or assignments that were given or discussed. Furthermore, the coursework is pretty expensive, and I was hoping that if I’m paying so much then the courses would be more advanced. I also noticed that the students arrive late or even bunk classes because the teachers are very lenient and don’t seem to bother.

    Secondly, I visited the School Library last week to look up some Literature books written by Dan Brown and couldn’t find any books. I thought that the library would have books on such famous authors that would enlighten students to pursue Literature and wouldn’t have to spend on buying books.

    Finally, I would suggest that you bring this up in the Annual Teacher’s meet and also use the school funds to update the library collection.

    Yours Sincerely,
    Anjali Jones

  81. 3. You are an international student studying English at a private language school. Your courses were expensive and you are disappointed with the quality of instruction, materials, and the timekeeping of the other students. Write an email to the School Principal complaining about the situation and suggesting how you would like the issue to be resolved.

    Ans:

    Respected Sir,

    I am John Smith, an international student majoring in English at your esteemed school and I am writing this notice to express my dissatisfaction regarding the poor state of the education provided.

    As an international student, I have to incur a lot of expenses moving to this country and the least I expected was the courses to be affordable, but seeing the per credit rate so high was a bolt out of the blue. I have to complete 30 credits for my graduation and the overall cost is high.

    Secondly, the quality of teaching is deteriorating because the faculty doesn’t seem to have the subject knowledge and isn’t very helpful in communicating with the students. I along with several other students have had major issues having our questions answered, and the teachers seem to turn a deaf ear to them. Although a lot of material is provided by the school, the information inside them is outdated and primitive particularly in the Literature Section and needs to be updated. Furthermore, timekeeping by several students seems to be catching up like fever to everyone and in turn affecting the entire environment of the class.

    I request you to bring this matter to your Annual Teacher’s Meet this week.

    Warm regards,
    John Smith

  82. You have recently moved to another province and need your internet service set up. You chose the company you would like to go with and made an appointment. However, nobody arrived at the scheduled time.
    Write an email to the company in about 150-200 words. Your email should do the following things:

    Explain the problem.
    Tell them why you need internet service.
    Suggest what the company should do now.
    ———————————————————
    To whom it may concern:

    The purpose of my writing today is complaint about the no-show of your executive to set up the broad-band connection at my residence.

    I have moved to the calgery last week, and I have availed the Airtel’s internet plan of $250 for a year for my home located at 92, Mason avenue, Calgery, and have also paid 100% advance as per your policy vide receipt number 198. I received a call from your executive, stating that confirmed appointment with your technical support staff at 02:00 P.M for the installation and connectivity. Although I cancelled my important meeting in order to get the Internet active on time, no one came from your company even after waiting till 05:00 P.M.

    Given that I am working form home and majority of my work is online, I am in dire need for the internet. Since I wasn’t available with any other option, I have to use my mobile data for checking emails and skype calls in laptop. However, the speed of mobile internet is not optimum for my office job purpose, and therefore I have to get the broadband facility.

    Considering the hardships I am facing due to non availability of internet, I request you to get the internet active by today without any delay.

    Regards,
    Dipesh

  83. You are a volunteer at the local community theater group. You have been asked whether the group should spend its money on costumes or on storage.

    While I appreciate the idea that the group spends its funds on storage, I would agree to spend on new costumes for the following reasons.

    Firstly, I have been a longstanding volunteer at the Nicks Performing Arts Group, and I think the audience is always amazed by the various outfits we come up with. Costumes are the essence of a character in a play, and through the costumes, we can portray a certain theme. It’s become a vital part of any play throughout the years. I remember, a few years ago, the group was performing in Chicago, and we had bought these funky dresses for a scene, and the audience couldn’t stop cheering us. They were so excited, and they even applauded all of us at the end of the play for the bold outfit we chose.

    Secondly, Costumes are affordable, and over the years, our group has had contact with some amazing stores and tailors that give us costumes at a discounted rate. They even allow us to rent out costumes and hence we will end up saving a lot. Renting costumes would also put less burden on us thinking about where to store these costumes.

    I think our performances are always well entertained because of our costumes.

  84. 2. You are a volunteer at the local community theater group. You have been asked whether the group should spend its money on costumes or on storage.

    Ans:

    I have been a volunteer at the Performing Center for over a decade and having the National Theatrics Competition next month in Florida coming up, I think that this quarter’s budget should be spent on Costumes and making our aesthetics look better.

    Our group’s acts have been applauded and respected a lot by the audience, and we have had some memorable performances over the last couple of years but one thing where we sometimes lack is the originality and the relatability of our characters to the person and situation addressed. Having different outfits for different plays and situations doesn’t always guarantee a perfect act and always leaves room for improvement.

    Secondly, as we expand to more states across the USA, our crew is becoming larger along with the increasing amount of diverse audience we will experience, and that is why it is important to maintain the standard of our group and have the clothing and props matching the various acts we are going to have beginning 2022.

    Lastly, spending on costumes rather than storage will make more sense as our group will be traveling to different cities and states to perform and to throw a lasting impression, it is necessary to make our acts a visual treat for our audience.

      1. Thank You, Angela. I have a question. How is Celpip writing scored? If we get an 8 in the E-mail Section and 9 in the Opinion section, will the final score be rounded off to a 9? Please let me know. Thanks

  85. 2. A family member recently had a baby and is overwhelmed by parenting.

    Write an email encouraging the young couple in their new parental role, explaining why you think that parents are the best teachers, and offering support (suggestions for organizations they could turn to, financial, babysitting, etc.)

    Hi Jill and Daniel,

    Congratulations on the birth of baby Alysia. I hope you all are doing well. I know that becoming parents for the first time is a bit overwhelming, but it’s an experience you will always cherish. I did experience something like this when John was born.

    Firstly, Parents play an important role in upbringing a child, right from teaching them values and life lessons to educating and supporting them. Postpartum stress is pretty common. Meditating for some time or taking a few sessions with a counselor would bring a huge difference. I and Peter did take a few sessions three years ago.

    Secondly, you can always hire a nanny. Nowadays, websites can give you information about available nannies. You just have to signup, pay for the service and enter your requirements. These websites are genuine and you won’t have to worry about a background check of the nanny you hire for your kid, and this will make things easier. You can also ask your parents to come over for some time. They would love to spend time with their grandchild and it would give you some relief.

    Wishing you luck and good health to all.

    Warm Regards,
    Anjali

  86. A family member recently had a baby and is overwhelmed by parenting.

    Write an email encouraging the young couple in their new parental role, explaining why you think that parents are the best teachers, and offering support (suggestions for organizations they could turn to, financial, babysitting, etc.)

    Hey Marshall and Lily,

    Congratulations on becoming Parents. I am glad to hear the news, and I am writing this to encourage and motivate you regarding your concerns about parenting.

    As you know, I and Barney have been parents for five years now, and trust me there is no better feeling than to watch your newborn baby smile and laugh at you. I know it may sound intimidating but think of all your sacrifices over the past nine months and those sleepless nights you both spent until now for that little angel to come and embrace the world.

    Children have developing minds at an early age, and that is why you both have to be their mentors and teach them your family values, tradition, and culture. Although they will attend school in the future and learn everyday skills and get bookish knowledge, the real-life lessons are taught by the parents that tend to stay forever.

    Parenting can be overwhelming, but there are various institutions for guiding you throughout this journey. Baby Corp. is a well-known institution that can help new parents by arranging a babysitter, have yoga and therapy sessions and arrange financial aids for qualified parents.

    Wishing you luck and good health to all.

    Warm Regards,
    Robin

  87. 1. A company has announced that it wishes to build a large factory near your community.
    Do you support or oppose the factory? Explain your position.

    Respected Sir,

    Although the idea of a chemical factory coming up will create job opportunities but I oppose the factory for the following reasons.

    Firstly, we live in a society that’s largely populated and a chemical factory coming up would cause serious damage to the ecosystem. BP Chemicals is planning to cut down 5000 trees to build the chemical plant. This will lead to deforestation and an increase in the amount of Carbon-dioxide in the atmosphere leading to global warming.

    Secondly, the factory will release waste products which will cause air and water pollution. The Ganga River has the purest water which is used for domestic purposes. The entire city will be affected in case of cross-contamination in the river due to the chemicals. Furthermore, it will result in the death of fishes, animals, and birds that consume this water.

    Finally, according to a recent study, air pollution has gone up by 65% this year causing chronic diseases like asthma, bronchitis, lung cancers, etc. to many citizens including infants who stay around such factories.

    It’s high time that we start caring about our mother nature. Thank you and I hope you make the right decision.

    Yours Sincerely,
    Anjali

    1. Use the second conditional throughout to get 9+. It’s the appropriate conditional for a situation where you have limited control over the outcome.

  88. 1. A company has announced that it wishes to build a large factory near your community.

    Do you support or oppose the factory? Explain your position.

    Respected Sir,

    Sun Chemical’s recent acquisition of the land near our community for building a huge factory is a grave matter of concern and I am writing this to express my opposing views.

    The multi-dollar company announced last week that they are going to build the factory along the Thames River which is a single source of supply for our entire town. The construction of the factory will require a lot of water and the factory will use the Thames River as their primary source, which will be a burden on the Community which is already facing an acute shortage of water due to a record-breaking summer this Fall.

    Secondly, the building of factory involves a lot of noise and this would be a nuisance for everyone, particularly the old population. The elderly people are already facing problems and this would only add to their existing issues. Young people including children, students, and young professionals require peace and a good environment.

    Lastly, pollution is going to be a major concern for our community which is already among the worst polluted regions in the USA according to the National Pollution Index-2021.

    I hope you make the right decision.

    Yours Sincerely,
    Adam Smith

  89. 1. A member of your family is thinking about going to university.

    Write an email to your family member explaining why some people go to university, why some prefer universities far from home, and which courses you think would be interesting and/or useful.

    Hi Jill,

    I hope you are well.

    I recently heard that you are planning to go to university for further studies. I know that you have listed a few universities and I would like to give you some advice since I attended university two years back.

    Firstly, I would always recommend you to follow your heart. Decide on what are your interests and what profession you want to be working in maybe 3-4 years from now. Once that is finalized you can check online on the top universities for that coursework and apply. I do know that you learned some coding in school and participated in hackathons. So you could opt-in for a bachelor’s in computer science.

    Secondly, some students choose universities to explore new places. They might want to stay away from home since they want to be independent and it will also give them a chance to get out of their comfort zone. Some universities also offer sports scholarships. You must check those since you are a national-level swimming champion.

    I can understand that the entire process is taxing but in the end, it’s worth it. I hope you make the right choice.

    Regards,
    Anjali

    1. Super. Both alternatives would score 8, primarily because of your punctuation. Your content and organization are great.

  90. 1. A member of your family is thinking about going to university.
    Write an email to your family member explaining why some people go to university, why some prefer universities far from home, and which courses you think would be interesting and/or useful.

    Dear John,

    It is great that you are planning to attend University for your graduation and I cannot be more proud about it. I am writing this email to express my joy and giving you some helpful advice.

    University Education is very necessary for your personal as well as professional growth. You acquire life-changing skills, write a thesis, perform research and learn interesting subjects which you can apply and implement in your professional and personal life going ahead.

    Also, your ideal preference should be a university away from your hometown because living in a different state or city will make you more responsible and helps you focus more on your studies. For example, When I use to study in Chicago, I lived with a bunch of strangers but that unfamiliar environment brought out the best in me and helped me a lot in my life. It may sound intimidating, but different people give you different perspectives of lives involving culture, values, education.

    Since you have always been a Numbers geek and want to pursue a career in Finance, I would suggest taking Corporate Finance and Statistics courses along with a course on Financial economics.

    All the best and hope you do well.

    Best, regards
    Adam Smith

  91. You saw a travel agency’s advertisement for a vacation abroad. Write a letter to inquire about booking this trip. In your letter:

    describe the holiday you hope to take and why the advertisement appealed to you
    describe what information you need from the travel agency before making your booking
    request this information

    Dear Mr. Dwijay,
    I am writing this to inquire about the flyer of your agency, published in Globe and Mail for Maldives Holiday package.

    Well, as my marriage is going to be solemnized next month, I am planning for my Honeymoon in Maldives. Your 4-Days and 5-Nights Maldives Holiday package, that too at a cost of Rs.80,000/- per person is music to my ears.

    Nonetheless, Before making my final decision, I would like to have certain information such as whether this package includes Flights or not? What is the Name of Resort and at what distance it is located from Maldives Airport? What are the excursions available at the Resort? Are there any honeymoon freebies available to newlywed couple? What about the discount coupons applicable for spa and massage? Since we are vegetarian, I would also like to make sure, whether vegetarian food is available there or not? Also, do let me know about the cancellation policy and other COVID-19 related guidelines which need to adhere by us.

    It would be great, if you could please provide this information at your earliest convenience in order to make our decision.

    Thanking You!

    Regards,
    Jyot Mistry

  92. You are a member of an Officer’s Club. A small area in the club is available for development. The President of the club has sent out an opinion survey to see what the club members feel the space should be utilized for – a library or a conference hall.

    Option A: The library caters to people of all ages, non-members can join, profits can help in buying more books, book clubs can be started.
    • Option B: The conference hall is required for club meetings, can be let out to corporate firms for meetings, will help in generating revenue, can be used as a reading room.
    I am thankful to you for inviting our opinion for utilisation of vacant place of Rosemerry Club.

    If given the choice, I would recommend to have the conference hall for the Club considering the economic as well as social reasons.

    Although, our club occupies 90 acres of land, it doesn’t have the Conference hall for organizing club meetings as well as social events for club members. It is observed in the past that, every year while organizing Annual event for the members, we have to search out for the outside options, and have to pay considerable amount as a rent for the same. However, If we have our own conference hall, we can utilize it any time without depending on other options, which may or may not available whenever we require it.

    Furthermore, during the year, we can also let out that conference hall to corporate as well as other stakeholders in lieu of rent. It will surely provide revenue to the club.

    Additionally, the option to utilize the conference hall as the reading room during the vacant time is always there to cater the need of avid readers of the Club.

    Therefore, in my opinion, the option to construct the conference hall is a wise choice for the Club.

  93. You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back
    • State what problem you had with the purchased item.
    • Complain about the inability of the sales staff to address the problem.
    • Describe how you want the store to solve the problem to your satisfaction.

    Dear Manager,

    The purpose of my writing today is to lodge a compliant for the faulty utnsiles which I got from your store last week.

    As a matter of fact, I purchased six China tea cup set amounting to CAD 250 on 19th December, 2021 from your store. As it was wrapped up in the box, I didn’t opened the box, and purchased it directly after checking the sample Design and quality which was kept on the reck. However, when I reached home, to my utter disappointment I saw that handle of Three out Six cups were broken.

    Being aggrieved by the product, I went directly to your store and met your sales staff, Mr Jason Roy, to get me the replacement of the cups. Nevertheless, surprisingly he replied that, “It is the duty of the Customer to check the product before purchasing and It can’t be replaced since no warranty or replacement is provided on the Chinese Products!”. This type of behaviour and answer was totally unacceptable.

    In view of the above circumstances, being regular customer of your store, I request you to get me the replacement of the product or give me the refund for the same. Since it is time senstive matter, your early response in this matter shall be highly appreciated.

    Thanking You!

    Yours’ Truly,
    Dipesh

  94. You are taking an English writing class at a local college, and your instructor is surveying your opinion about the final exam. Currently, half of the course grade is based on a three-hour final exam written in class. However, your instructor is considering allowing students to submit a five-page report instead, which they would write at home.

    Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.

    Option A: I would prefer to write a three-hour final exam in class.
    Option B: I would prefer to write a five-page report at home.
    —————————————————————————————————–

    I appreciate your inviting our opinions on the option of a final report in lieu of a final exam in this class.

    If given the choice, I would prefer to turn in a five-page term report than to sit a final exam. I firmly believe that writing is a craft that, in order to produce the best work product, should not have imposed time constraints. When we are asked to write exams under short timelines, such as 3 hours, that tends to favour efficiency over quality, and I have found in past exams that my writing suffers tremendously.

    I would much prefer to have the opportunity to sit with a term project or report at home, think through both the content and the writing style, and produce a final paper that I have spent some effort on and that I am proud of.

    Especially given the report/exam is worth half the course mark, I think it only fair that we are given the time and opportunity with a final project to assimilate some of the lessons of the course, and put them down in a report that is worthy of your final assessment!

  95. Your manager asked you to work at the reception desk while the receptionist is getting lunch. This involves answering telephones and helping clients who come in. However, you are unable to help out because you have other work.

    Apologize.
    Explain why you don’t have time to help out.
    Suggest a way to solve the problem.

    Dear Bob,

    I am writing this in reference to the earlier mail asking me to take the receptionist’s work while she is not available. Nonetheless, I am really sorry but I am not in the position to take this additional duty since I am already occupied with preparing the sales forecast report for next quarter. Furthermore, I need to submit the report to the Management by tomorrow itself.

    Since you are already aware, due to the COVID-19 pandemic, Company’s Transport Business has hampered adversely for previous 2 quarters. Therefore, preparing a future road map of sales is the utmost priority for the Management and they are not going to tolerate any delay in this matter. Moreover, I am also required to collect the sales data from different departments and have to prepare Diagrams and Presentations in order to present an accurate picture before the Board of Directors.

    I hope you understand the gravity of the situation. Meanwhile, if I may, I would suggest you ask the Associate Sales executive team for carrying out the receptionist job on a temporary basis as they are having a plethora of experience in dealing with clients and they can do this work efficiently.
    Once again, I sincerely apologize for not helping you out this time.

    Thank You.

    Regards,
    Dipesh Solanki

    1. Super! I wish I could write like that in another language! It would score 8, but it’s so close to a 9 – just watch your sentence variety and punctuation.

  96. You live in an apartment building. The apartment management wants to improve the security of the building. One option is to install a new lock in each apartment, the other option is to install more security cameras in the building. The management is surveying your opinion on these security improvement plans.

    Choose the option that you prefer. Why do you prefer your choice? Explain the reasons for your choice. Write about 150-200 words.

    Option A: I choose to have a new lock for my apartment.
    Option B: I choose to have more cameras in the building.

    In my perception, installing cameras in the building would be a more viable solution for the security of the residents considering the cost as well as the safety measures.

    Although the one-time cost may be higher for the installation of CCTV cameras, it would be cheaper as compared to providing a new lock to each individual home for a society of more than 70 houses.

    Moreover, the nuisance of robberies and theft can be mitigated through CCTC cameras, since the robber or thief will be having fear of being caught or being recognized if they know that they are being monitored under lenses.

    Nonetheless, there is always a way to open up or broke the lock and we can’t do anything to prevent any kind of mishap that may happen after breaking the lock as we may not be having adequate proof against the lock-broker.

    In view of the above explanation, I certainly believe that installing Cameras will be more beneficial to us than locks for society’s security.

  97. Internet In Schools Survey

    You live in a CELPIP TIP downtown there are some schools. Some of schools, using the internet in schools is getting more popular. Is this a positive or negative development?

    * Choose the option that you prefer in about Write about 150-200 words.

    – Option A: Positive Development
    – Option B: Negative Development

    Response

    The action of using the internet in schools has been a hotly debated topic amongst individuals. In my opinion, usage of internet in schools can lead to positive development is a more suited option due to multifarious reasons.

    Conspicuously, the internet can help in the growth of school children. This is because, the school kids can explore more knowledge which are rather not available in the text books provided by the school. Furthermore, internet can help students interact directly with their competitors from other country. For example, students from different countries in different time zone can interact and work at the same time on a project.

    On the other hand, some people think that internet usage among school children can lead to negative development. Nonetheless, it has its own negative side. One clear reason is that the internet can impact a students career in a wrong way due to the fact that it gives an opportunity for illegal activities.

    Considering all the assertions, I am of the opinion that internet usage in schools is the way forward and is a positive development not only for the students but to the country as well.

  98. You have borrowed money from your bank. You agreed to repay a fixed amount every month. However, it will be difficult to pay any money back this month. Write an email to the bank in about 150-200 words. Your email should do the following things:

    State the amount of money you borrowed and the repayment schedule.
    Explain why you borrowed the money.
    Explain the reason you cannot pay any money this month and why you will be able to pay next month.

    Dear Branch Manager,

    Myself Suzane Marry and I am maintaining the loan account no: XXX22233 with your branch for my car loan amounting to Rs.3,00,000/- borrowed from your Bank which is repayable along with applicable floating interest rates within 5 years at the equal monthly instalments of Rs.7,280/-.  

    I am using that car as an Uber cab service for my livelihood. However, due to the Covid-19 pandemic and resultant lockdown imposed by the Government, public transport has come to an abrupt halt, so as my earnings. Given that the majority of the people are staying at home due to safety reasons and most of the employees are having their work from home, the use of cab services has become minimal this month.

    Considering the above reasons, I do not have enough sources of Income this month and I may not be able to pay the loan instalment for this month.

    Nonetheless, I believe that the public transport will get normalise from next month observing that Covid-19 curve is flattening. Apart from that, as an alternative mean for earning, I have also started working part-time with BPO Company. Therefore, I am confident that I will be able to resume the instalments as per the agreed schedule from the next month onward.

    Thanking You!

    Regards,
    Suzane Marry

  99. You are a high school teacher. A student of yours has just graduated with excellent marks from high school. This person wants to find work.

    Write an email to this student in about 150-200 words. Your email should do the following things:

    Explain how you feel about her high school grades.
    Explain why a college education is good.
    Explain why going to work instead of college is unwise.

    Dear Joy,

    It is the moment of pride for every teacher when his pupil passes the exams with flying colors. I was also delighted and felt exuberance when I acknowledged that you have passed your Third-year B.Com exams with the distinction.

    Now, since you will be heading towards the next steps, It is pertinent to mention that taking a college education is favourable for your professional goals. Given that, you have an excellent academic record, you will be provided with a plethora of opportunities to decide on your career path by diversified courses offered by the universities. The college studies will help you embark on the next phase of your life as you will get to learn in depth knowledge about the field which you are willing to choose.

    Nonetheless, I felt little concern when I hear that you are looking for a job instead of further education. Even though you may be successful in getting short term monetary benefits by working right now, it will be challenging for you to maintain that growth and have a great leap forward if you are not having professional expertise in your field, which you can be able to achieve only through higher studies.

    I hope you will rethink it before coming to the final conclusion.

    Regards,
    Dipesh  

  100. You and your co-worker often have lunch in a nearby park. However, there have been too many birds in the park lately, especially the pigeons who want your food. The situation is spoiling your lunch break.

    Write an email to the local newspaper in about 150-200 words. Your email should do the following things:

    Describe the importance of the park to you and your colleagues.
    Explain how the birds have affected you.
    Suggest what the newspaper’s readers, or city officials and park managers, can do to improve the situation.

    Dear Sir/Madam,

    The undersigned is the HR Manager of Copper & Co. and the purpose of my writing today is to draw the attention of print media as well as the local government towards the challenges which the visitors of Montreal central park have to face on a routine basis due to distractions caused by Birds.

    Montreal Park which is located just opposite of our Company is one of the places where we have our meals and use it for leisure activity in the break for getting tranquility from the busy office hours. The park is of significant importance for us since we do not have enough dining space available in our office.

    However, for the last 4-5 days, we observed that the group of doves is causing difficulties to us while having our meals. For example, yesterday a pigeon flying above us poop on one of my colleagues which made all of us discontinue our lunch. Furthermore, They come near our lunch boxes even though we try to keep them away by throwing tiny pebbles at them.

    Hence, I would like the park managers to build a separate space for feeding those birds so that they stay away from the visitors and one can have a peaceful time at the park.

    Regards,
    Dipesh Solanki

      1. Thank you for your response. Could you please guide me what are the bullet points which I should take into consideration in order to score 10 Plus

  101. 1. A company has announced that it wishes to build a large factory near your community.

    Do you support or oppose the factory? Explain your position.

    Although constructing a massive factory near our society would benefit many people in terms of employment. However, I would disagree with the statement considering its cons.

    Predominantly, building a workshop will generate many problems, such as air and noise pollution. Moreover, the chemicals released by these factories have harmful effects on human health as a result people of all ages are prone to lung and heart diseases.

    Apart from that, the industrial unit will function day and night, which would make it strenuous for the local people to spend some time in an open environment since the waste would be produced by the factory all day long. In addition, it would tarnish the future of the children as they could not be able to play outside their places.

    On the other hand, building a manufacturing plant would help in the expansion of the town, but despite that, I would not support this decision at the cost of people’s future and well-being.

    In conclusion, I would like the company to drop the decision to build a factory.

  102. 4. You recently stayed in a hotel where the service was slow and the room was dirty.

    Write an email to the hotel manager complaining about the accommodation and suggesting how the issue might be resolved.

    Dear Manager,

    I have been a regular customer at your hotel for the past couple of years and never experienced such a chaotic service. However, I had an unpleasant stay last week at your hotel.

    Let me fill you in with some details. To begin with, I booked your staycation package on 1st Aug’21 since it was my husband’s 40th birthday while reaching a hotel we had to wait for 15-20 minutes before someone could be available at the concierge. Moreover, they took longer to hand over the key card for our rooms due to which our trip started on a gloomy note.

    As well as the rooms were not up to the mark since they had an uncanny scent besides this the bed linen was also stained. Apart from that, the room service facility was sluggish as a result, it took us another few hours to begin our celebration even after reaching our destination.

    Therefore, I would appreciate it if you could provide some discount or a complimentary stay at your hotel for our next visit.

    I hope you would attend to my request on this matter expeditiously and I look forward to your positive response.

    Yours sincerely,
    Katie Bin

  103. Chinthaka Roshan Jayasinghe

    A member of your family is thinking about going to university.

    Write an email to your family member explaining why some people go to university, why some prefer universities far from home, and which courses you think would be interesting and/or useful.

    Hi Dileep,

    Understanding that situation of going to university. Firstly, I appreciate your efforts for pass the final exam of the school.

    With having a degree or M.Sc. It would be easy to find the job. As well as, one day it might help increase your salary and get the new promotion and also you will get an extra qualification for your profession.

    When I selected the institute, I picked Montreal university. It has been located another province of Canada. Free life, beautiful environment, and position of the world ranking I had been considering the pick university.

    Personally, I think BSc (SP) Tourism management degree would be the best option for you because tourism is the largest industry in the world, and also that industry is finding highly qualified persons for run their business.

    However, I would be grateful if you can take an opportunity to enter the university.

    Please be kind enough to send your reply on this matter,

    Thanking you,

    Yours truly,

    Roshan.

  104. The company you work for would like to ask employees to work on Saturdays for the next two months in order to catch up on its backlog. It has circulated a survey asking your opinion about two possible options.

    Option A: Half the staff would work for four hours every Saturday.
    Option B: All the staff would work for two hours every Saturday.

    I am writing this today regarding our company’s survey in order to get to the backlog with possible two options. I certainly believe everyone in the staff should work for two hours every Saturday for the next couple of months to complete the target instead of half the worker enjoy their Saturday and another half, work on their behalf for four hours.

    I support this because each member of staff has a duty to finish the backlog as the company needs their support. Moreover, making employees work every Saturday for two hours would help in building unity among each other and will reflect their faith in the organization.

    Accordingly, the employees operating for only two hours would still have a Saturday for themselves and to spend with their loved ones whereas if half of the employees will do the same amount of work every Saturday for four hours could not spend quality time with their families since the entire day can be used by their work comprises travel.

    Therefore, in my opinion, every working person should join on every Saturday to work for a couple of hours.

    Thank you for the opportunity to let me share my personal beliefs about this issue.

  105. Chinthaka Roshan Jayasinghe

    You work in a very big office. There is a popular and cheap restaurant in the building. The boss is thinking of removing the restaurant and replacing it with a childcare facility and has asked whether you would prefer:

    Option A: Replace the restaurant with a childcare facility
    Option B: Keep the restaurant and let parents make childcare arrangements offsite.

    First of all, I would like to make this an opportunity to thank you for the company manager for thinking on the child care facility and keeping the restaurant, as well as taking the initiative to consider our opinion as the staff.

    According to my opinion, keeping cafeteria and outside childcare arrangements would be the best option. Even though the company does need the child care facility also. Most of the staff have been doing part time jobs. Therefore, they have not time to prepare meals them self. Due to that reason, the staff were eaten their meals at the cafeteria.

    The main benefit of the restaurant is time saving. The company has been providing one hour for the lunch. During that time, it might not possible to go outside restaurants for the meals. One hour is not enough to both smoking and eating.

    Taking all these facts into consideration, I strongly believe keeping the restaurant and let parents make childcare arrangements offsite would be the best option. Anyway, this is my personal opinion. However, I will support whatever decision you made.

  106. You are an international student studying English at a private language school. Your courses were expensive and you are disappointed with the quality of instruction, materials, and the time keeping of the other students.

    Write an email to the School Principal complaining about the situation and suggesting how you would like the issue to be resolved.

    Dear Principal,

    This is Emily and I am a student in your six-week crash course for the English language at your private school. Though the course is costly, I am disheartened by the standard of command, information and punctuality provided.

    To begin with, the material handed over for self-study is chaotic as it does not include detailed information about the subject. Moreover, the instructions given by the professor seem to be uninformative as a result, the concepts are unclear for me and many fellow students. On top of that, the teacher was never on time for the class due to which we suffered our doubts session at the end of each class.

    Apart from that, I would like to mention the teaching pattern of the instructor since it did not comprise any group discussions, assignments and class works, which is the major reason is the failure of understanding the language.

    Therefore, I would appreciate it if you could extend the course duration for another six weeks or refund the amount for the course of considering the standard of the teaching.

    Yours sincerely,
    Emily Park

  107. Chinthaka Roshan Jayasinghe

    our company holds an annual spring-cleaning day where all the employees help clean the office. Your boss has asked everyone to complete a survey to indicate their preference of job. Which option would you prefer? Option

    A: Clean up outside the building Option

    B: Clean up inside the building

    First of all, I would like to make this opportunity to thank you for the company as organizing an annual spring-cleaning day as well as taking the initiative to consider our opinion as the employees.

    According to my opinion, cleaning up inside of the building would be the best option. The Edmonton city mayor has announced on upcoming week weather report. It had mentioned, the temperature will suddenly increase during the next week. After the previous cleaning program five of employees had admitted the hospital as the skin issues.

    As well as, most of people have been suffering breathing issues. The outdoor environment has been including dust. Due to that reason, the staff does not like to work outside.

    Taking all these facts into consideration, I strongly believe cleaning up inside of the building would be the best option. Again, this is my personal opinion. However, I will support whatever decision you made.

  108. Although a childcare facility would be a profound addition to our building, I would still prefer the restaurant on our office premises.

    Firstly, my team of 300 people sits on the 67th floor, it takes them around 12 minutes in the elevator just to reach the parking lot, and again a 5 minutes walk to their respective cars due to our enormous parking space. Given that our lunch break is for 30-35 minutes i think it is impossible for them to have a delightful meal or even get takeaways from outside restaurants. The repercussions of this would be uncomfortable to our employees.

    Further, a survey conducted last month concluded that only 25% of people in the organization have children who go to a daycare facility. Also, there are many available services around our town of Mumbai that, for a small extra fee, pick up and drop children to desired locations. Having said that, I think catering to the other 75% of employees would be a better option.

    in conclusion, I would like the restaurant to continue its activities.

  109. 5. The company you work for would like to ask employees to work on Saturdays for the next two months in order to catch up on its backlog. It has circulated a survey asking your opinion about two possible options.

    Option A: Half the staff would work for four hours every Saturday.
    Option B: All the staff would work for two hours every Saturday.

    In my opinion, if given the option of working on one Saturday for 4 hours and having the next Saturday off, or working 2 hours every single Saturday, I would choose the former. There are two major rationales behind this thought.

    Firstly, if I have to plan a little getaway with my family over the weekend, I would not be able to do so if I am required to come in for even two hours of work. The travel time to relaxing locations around our town of Smallville is long. For example, I had visited the golden temple last Saturday and it took me 3 hours only to reach there. Hence, if I am working from 10 am-12 pm I would not be able to plan my “healing time” properly.

    Secondly, if we are working at half capacity, employees can decide amongst themselves who will take which Saturday off. This might be a good team-building activity, as I foresee some employees covering for their colleagues at times when some have certain obligations to attend to.

    I think it’s unfair for devoid employees a continuous stretch of 48 hours retreat from work. However, I understand that the backlog must be dealt with and hence, I am of the opinion that 50% of our staff can handle working for 4 hours on alternative Saturdays to clear this overdue work.

    I trust you to make the best decision.

  110. 5. You have registered for a six-month computer training program at Sambro Community College. You want to rent a room from the Sambro Housing Agency.

    Write an email telling them when you need the room, the type of room you would prefer, and the reason for your request.

    To Sambro Housing Agency,

    I would like to rent out a studio apartment in close proximity to the Sambro community college for six and a half months to accommodate me during a computer training program that I have signed up for.

    My course, ‘next big tech challenge’ initiates on September 1st and I would like to get settled in about 4 days prior to the beginning of the course. further, I would like to rent this place till January 15th. Since your housing agency specializes in properties near campus I would request you to show me options that are close to the train station as I would be traveling back on a few weekends to meet my family.

    My expectations are simple – a cozy, fully furnished, studio apartment with a separate bathroom and kitchen. I would not be working these six months and have to be frugal with my budget, which ranges from $750-$900.

    Best Regards
    LB

  111. Write an email encouraging the young couple in their new parental role, explaining why you think that parents are the best teachers, and offering support (suggestions for organizations they could turn to, financial, babysitting, etc.)

    Dear Shyam and Tripti,

    Congratulations on your newborn, I think Lavith is a great name. i understand that being a new parent can make you anxious but the two things that you need to keep in mind is that children will learn a lot from you and there is ample amount of support available in the world today.

    Firstly, you would be happy to know that children, especially from the age zero to two, pick up lessons by observing their parents. I believe both of you have immense potential of raising him and will be great role models. Because both of you would shower him with so much love, he would naturally be an understanding and caring child. i remember the time both of you supported me during the 2020 lockdown, i still owe you alot for that.

    Secondly, One of the most important mobile application that you must get is ‘Baby lu’, this will help you track Lavith’s sleep time, remind you about his feeding time, and also provide live assistance with doctors in case of emergencies. i understand that both of your jobs are highly demanding, thankfully the world today is adaptive to working parents. once Lavith is 2 years old you can resort to the daycare facility called north avenue, that’s where my daughter, June went.

    Lastly, since I am a financial advisor, I would recommend that you start saving up for his education at the earliest. Did you know that if you start with just $50 per month in equity ETFs for 18 years, you most likely will be able to fund his entire college tuition?

    Looking forward in meeting this angel.

    Best regards

      1. Manoj Kumar Mannam

        The biggest truth of our life technology circulating every movement since couple of decades, makes prompt communication in the world, I personally strongly believe it is positive invent sign for students are using internet in schools for gaining expand knowledge.

        firstly, children are using internet very common in homes for playing games and participating in online competitive exams in the world, these tasks will give self-motivate towards endeavors, rather than it improves up to date knowledge in the world opportunities remove nervousness for further studies, fewer children misleading internet in a bad way, however children should be able to access necessary required information.

        rather than, currently all schools are providing online classes using network, there is more flexibility to attend classes from anywhere in the world, also, all recorded recorded teaching classes stored in school online weblink, since absence students can be able to catch those recording videos to understand.

        finally, my internal opening to granting net access to all school children’s, it makes more effectiveness and enlarge their study knowledge, also respect this idea to encourage other schools in the city.

  112. 2. You are a volunteer at the local community theater group. You have been asked whether the group should spend its money on costumes or on storage.

    The fresh 25 theater group is very personal to me, I have been a member of this community group since i was 7 years old and have seen how much we have grown. However, I feel that in the last 2 years our audience count has reduced and a survey which we had conducted 3 months ago concluded that people are tired of the monotonous acts. i think that its time to use our funds to bring more life in terms of new costumes and characters.

    Although i understand the necessity for a storage facility especially since volunteers come from various parts across the city, i think the urgent and important issue that needs to be resolved is our audience count diminishing. the age demographic of our city has changed, now we have more teenagers than we have ever before. If we spend our budget on colorful and lively costumes we may to able to attract them along with their parents. Eventually, this would lead to us raising more money, and then we can consider funding the storage facility.

    Further, storage facilities require heavy annual maintenance, just look at our current storage facility, it costs $750 every year solely to replace lost keys. Costumes on the other hand require lesser maintenance, for example, we still have the Bob the builder costume for 8 years now. which reminds me we need to get that dry cleaned.

    Hence, in my opinion, the limited funds that we have should be invested towards getting new costumes.

  113. A company has announced that it wishes to build a large factory near your community.
    Do you support or oppose the factory? Explain your position

    The recent announcement by Tesla inc. on the Hindu times about them considering about building their 500 acre manufacturing / assembling factory in goregaon was music to my ears.This area has plenty natural resources and the local population stand to  benefit from the opportunities in terms of jobs and overall area development.

    The residents of this peaceful community have been facing a scarcity of employment, especially  since the samsung factory shutdown. A recent study showed that over 35% of goregaon is dependant on stimulus cheques from the government. With Tesla setting up their massive factory here , the people will gain economic benefits. They have estimated to employee over 3500 people and are considering 60% via local hiring.

    The beauty about an enormous factory being set up here is that the entire area gets developed. the factory needs raw materials to be transported in and final good transported out the facility, hence they would definitely look at building up better roads and systematic traffic lights, something we have been missing. Further, Tesla is know to treat its employees and their families with kindness, for example, they have partnered with oberoi interenational in Maharashtra to develop a school and hospital near their facility. we can hope for the same here too.

    Lastly, the real estate market in goregaon would be postively impacted by this move. Now, i must admit that this would benefit me personally as i have a number of properties around town.

    Hence, in my opinion, The overall benefits of Tesla setting up their manufacturing unit here in goregoan is a great idea.

  114. 1. A member of your family is thinking about going to university.

    Write an email to your family member explaining why some people go to university, why some prefer universities far from home, and which courses you think would be interesting and/or useful.

    Dear Priyanka,

    I am delighted to know that you are interested in studying further, here are my two cents on your situation.

    There are many reasons why one would consider studying in a university. One major reason would be the job opportunities available post graduation, you remember Tina from my school? Well, she went to the university of California and got recruited by NASA straight from college.

    A study by Harvard college recently mentions the benefits of going to a university slightly far away from one’s home town. The primary reason they have stated is that it gives students a sense of responsibility towards their life, more than 75% of students developed better decision making skills living more than 5 hours away from their respective homes. Another reason they mentioned is that students gain independence and learn how to live by themselves.

    We know each other for 17 years now, i have seen your passion for computers since you were a baby. i think computer science is definitely a course you should be considering. Also, the demand for Information Technology jobs has started to boom around the world.

    Hope you take the best decision for yourself.

    Best regards
    LB

  115. Jaspreet Kaur Saini

    * Task Information

    – Internet In Schools Survey

    You live in a CELPIP TIP downtown there are some schools. Some of schools, using the internet in schools is getting more popular. Is this a positive or negative development?

    * Choose the option that you prefer in about Write about 150-200 words.

    – Option A: Positive Development
    – Option B: Negative Development

    In recent decades, as the nation has marched towards technological advancement, the internet has become increasingly popular. A chunk of society opines that incorporation of cyberspace or e-learning in schools curriculum is a destructive trend; however, I strongly believe that this is a positive development.
    As we are progressing toward the digital era, it is actually need of the hour to educate children about the internet and its usage. The significant advantages are accessibility and information that it offers. Furthermore, it bridges communication gaps. When messages and information are shared digitally, misplacing notes and assignment sheets will become a thing of the past.

    Although the internet provides myriad merits, there could be detrimental effects as well if internet usage among children is not properly supervised. While using the internet, students could be exposed to various forms of vulgarities such as Violence and Pornography. But with some proactive steps and monitoring by both parents and teachers, this problem can easily be curbed.

    Based on the above discussion, I still stand my stance and reckon that the internet will widen the knowledge horizon of students and provide assistance in this fast-paced world.

  116. A particular company has announced that they would like to build a large factory near our community. I think that this move would be very beneficial for our community.

    I support this move because constructing a huge factory will bring a lot to the community. The benefits can include various job opportunities, overall growth of our community, more financial support from the government and also use of so much waste-land in our community.

    People can benefit as they don’t have to travel far for work. They can simply work at the factory and be close to their homes at the same time. This will save so much time and money. This will also give a chance to the people to give back to the community by serving it.

    More employment will bring overall growth of the community and people would want to join our community, in turn making it larger and larger. This will also bring financial support from the government and will help strengthen the community overall.

    We have so much of open land which is barren and can’t be used for cultivation. So, building a factory over it will be an added advantage because this land can be finally put to some use.

    So in my conclusion, I support the move because in my honest opinion I do think that we all can benefit from it.

  117. Personally I don’t oppose the idea of a childcare facility, but having it substitute the restaurant is a harsh idea in my opinion.

    Firstly, 75% of our company employee are single and don’t have infants. I think majority won’t really care even if the company built a child
    care facility but they will certainly be despicable if something were to happen to the restaurant. As you know our office opens early in the
    morning and people hardly have any time on their hand to cook food, they all rely on the affordable and good quality delicacy offered by
    that very restaurant. Most of the company employee including my self gets breakfast and lunch from there.

    Secondly, out of remaining 25% only 7% actually prefer to leave their babies in a child care facilities and to further things up, the best child
    care facility in this town is located 2 blocks away from our office which I believe most will be the first choice of many parents due to its reputation.

    In overall conclusion, I believe the restaurant is an important part of the building and its should stay for the sole duty of serving its customer.

    1. Nice response, but your introduction and conclusion are weak, and some of your plurals need work. You would score 8

  118. Although, a child care facility in the office building is a welcome addition to many of my colleagues, with children . I would still prefer the existing restaurant, in the office space.

    Firstly, my team of 100 sits in the 25 th floor of the building. It takes 10 mins on average, for an employee to get to the ground floor by means of an elevator, during busy hours . Given the fact that our lunchbreaks are between 30-35 mins , it becomes a task in itself for someone to get to the bottom floor , find their vehicles that are parked in the parking lot, which is a good 5 mins walk from the office building , hence making it practically impossible for them to dine or take out food from a restaurant outside the campus.
    Secondly, only 25 percent of the employees have young children, or babies who will require a child care facility . Which is far less when compared to the 75 percent who depend on the restaurant for their meal .

    This is one of the main reasons, why the restaurant is popular and cheap , because it provides the convenience, through its location .

    In conclusion , I would like to see the restaurant stay and continue serving its patrons.

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